Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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It makes my business possible!
What do you like best about the product?
I love that I can use it for meetings & to record my trainings for my courses & content.
What do you dislike about the product?
I can't think of anything that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
It makes it possible for me to record my trainings for courses & clients. It also allows me to meet with my clients who are all over the world.
Making a virtual team possible
What do you like best about the product?
Our organization is national. Zoom allows us to meet and see each other which makes our organization work more efficiently and creates a sense of community.
What do you dislike about the product?
Zoom itself doesn't really have a downside. Any issues are usually from outside sources.
What problems is the product solving and how is that benefiting you?
Zoom allows a national team the opportunity to meet face to face. That is a huge benefit to us.
A robust communications tool
What do you like best about the product?
Zoom can accommodate any virtual meeting, whether you need to meet with one person or hundreds. The sharing feature is easy to use and works well. Meetings are quick and easy to create. It's easy to chat with other participants either individually or to the entire group, and clicking on participants shows you everybody in the meeting.
What do you dislike about the product?
I wish the free version of Zoom would allow longer than 40 minute calls. I wish there was an inexpensive non-profit account that would allow multiple staff on that single account. I wish the computer servers weren't in China.
What problems is the product solving and how is that benefiting you?
I have employees working from home and some in the office, so it's great to have everybody see each other's face each week in our staff meeting. Our board meetings include elderly directors who can attend every meeting without having to fly across the country.
Great for distance learning
What do you like best about the product?
Face-to-face interaction with my music students even when they are unable to be in the studio. This allowed me to continue lessons even during the pandemic lockdown.
What do you dislike about the product?
The lag time makes it impossible to play music together.
What problems is the product solving and how is that benefiting you?
N/A in my situation while I have used and appreciated the updates as they came about, they really had no affect on the way I used Zoom.
I use Zoom in many different ways for my business
What do you like best about the product?
I like how I can use Zoom for many different reasons. I use it for virtual events, discovery calls, 1-on-1 meetings, training, and more. It is universal! I also like how it can be connected to various platforms. For example, I am able to integrate Zoom to Calendly where people can schedule to meet with me. The integration allows the whole process to be automated. A Zoom link is automatically created and sent to the person who scheduled the meeting.
What do you dislike about the product?
The only downside is that it is a little bit of a learning curve to use the platform.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connecting people virtually with great quality. There are also different features that can be used (i.e. annotate, emojis, etc) to connect with each other virtually. Zoom allows me to connect with people from anywhere and work with others who do not live near me.
Simple, effective, everything I need
What do you like best about the product?
I like that I can share my screen and sound. I love that with the HIPPA protected version comes the ability to have multiple in a meeting. And I can create a repeating meeting that goes for weeks and weeks out so that we can use the same link for every meeting with that one person. I also love that it works so well with my google calendar.
What do you dislike about the product?
That it's so expensive to add the webinar feature. If it wasn't so expensive to add, I would add it to my services. I dislike that I cannot just click the link in my google calendar from my phone to start a meeting. It doesn't give me an option to sign in from there as the host. I have to open the zoom app on my phone FIRST and THEN go to my calendar to open the meeting. It's extra steps that seem like they aren't needed.
What problems is the product solving and how is that benefiting you?
It allows me to work from home on a daily basis and allows me to meet up with friends and work associates and brainstorm ideas from across the miles. It also allows me to work from anywhere in the world.
Fantastic videoconferencing tool
What do you like best about the product?
Has significantly helped our business bridge the gape between in-office and at-home workers.
What do you dislike about the product?
Sometimes still takes folks a few minutes to figure out how to connect to audio, particularly via phone (a call-you option would be great)
What problems is the product solving and how is that benefiting you?
Our business team is spread out across the country - Zoom calls are way more effective than traditional conference calls.
Great App
What do you like best about the product?
It is compatible with various devices. Easy to use for those who may not be technology savy. Easy to share content for presentations. Able to speak to people in a large range of locations.
What do you dislike about the product?
You have to have secure wifi to avoid freezing. When you disconnect and connect back to WIFI you lose your chat discussions. When people use their phones, you are not able to see person's name unless they change it themselves.
What problems is the product solving and how is that benefiting you?
Allows us to meet with participants anywhere and at any time. Allows me to work from home and expands my working environment. Videos can be recorded and help with getting information to a wider audience.
Zoom is an excellent go-to for virtual meetings at any time!
What do you like best about the product?
We use our Zoom Meetings account for catch-all for anything we do virtually. Policy Council Meetings, interviews, etc. Been a life and time saver!
What do you dislike about the product?
The non-ability for my attendees to record the sessions without hosts' permission.
What problems is the product solving and how is that benefiting you?
Since my organization hasn't started face-to-face meetings, yet, Zoom has been important in getting business done by remote.
I enjoy using zoom most of the time
What do you like best about the product?
I like that I am able to schedule on behalf of my boss.
What do you dislike about the product?
I don't like that there has to be a waiting room for participants to enter the meeting when it's just an internal meeting.
What problems is the product solving and how is that benefiting you?
Being able to work in a hybrid model of remote and in office
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