Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom works well across various devices
What do you like best about the product?
I find Zoom to function more consistently and with better quality than most other conferencing software I've tried. I also like being able to stream to a variety of platforms from it.
What do you dislike about the product?
Setup of settings and other navigation are different between the browser site, the computer app, and the phone app. It took me a bit to get used to where to find things on each and I sometimes change which I'm using based on where I know how to find a given feature I need.
What problems is the product solving and how is that benefiting you?
I'm building a business designed to create community both locally and broadly. Zoom allows doing that both in private meetings and in public livestreams (among other ways I haven't used yet but will when I get to that point in my business).
Can't live without Zoom these days!
What do you like best about the product?
Zoom makes business collaboration easy, reliable and secure.
It also provides the best connectivity to family and friends when getting together in person isn't possible for geographic or health reasons.
I love that it can flex to however serious or fun you want to be for the group you're with.
We've simplified our life by canceling a lot of SAAS subscriptions, but we wouldn't dream of dropping Zoom.
It also provides the best connectivity to family and friends when getting together in person isn't possible for geographic or health reasons.
I love that it can flex to however serious or fun you want to be for the group you're with.
We've simplified our life by canceling a lot of SAAS subscriptions, but we wouldn't dream of dropping Zoom.
What do you dislike about the product?
I'd like for some of the "fun" side of Zoom to continue to expand and improve. The interactions are still stiff and the raise and lower hand can be a bit buggy. Those are tiny quibbles though. I love Zoom and use it for work strategy sessions, presentations, and meetings, school group project discussions and presentations, friend and family check-ins, game nights, karaoke nights, guided cooking help/teaching, or coaching small and larger groups in our business. I've also extensively used Google Meet and Cisco Web-X platforms, but Zoom is my favorite go-to when it's MY choice.
What problems is the product solving and how is that benefiting you?
More and more companies and individuals are working remotely and Zoom allows us to stay connected with them visually to maintain positive and credible relationships.
For our coaching business, our clients are all over the world, so meeting via Zoom lets us build trust and rapport through facial and body language that would not be evident in phone or email communiques.
In our volunteer organizations, Zoom kept our clubs from folding when COVID-19 shut down meeting in group settings.
For our coaching business, our clients are all over the world, so meeting via Zoom lets us build trust and rapport through facial and body language that would not be evident in phone or email communiques.
In our volunteer organizations, Zoom kept our clubs from folding when COVID-19 shut down meeting in group settings.
Zooming Through Business
What do you like best about the product?
I like connecting with business partners and colleagues in different physical locations.
What do you dislike about the product?
Nothing I can honestly think of. I'll just say settings are hard to find, many of my clients struggle.
What problems is the product solving and how is that benefiting you?
Meeting with people from different regions, being able to demonstrate and even take over their screen to train them and provide the recordings.
Zoom allowed me to grow my business during the pandemic
What do you like best about the product?
Zoom is easy to use and allows me to reach people all over the world so I can teach my classes and meet with clients.
What do you dislike about the product?
I wish they had a better way to play music through Zoom so the sound was better.
What problems is the product solving and how is that benefiting you?
I can teach online now - face to face. I can even put people into small groups.
Zoom for business and presentations
What do you like best about the product?
Turning off chat so that people cannot have side conversations during meetings. It keeps meetings on task and limits distractions. I don't know how it compares to others.
What do you dislike about the product?
Limited space for recordings and having to keep cloud recordings. I'm still a novice on recording, so I'm not sure how it could be improved or I might just not know how to fix it yet.
What problems is the product solving and how is that benefiting you?
Being able to have presentations for companies with most of the employees who are remote. It allows me to be able to offer something for companies that have employees in different locations.
Good Experience
What do you like best about the product?
The ability to do breakout sessions allows for use of one account to have milutiple smaller interactions as well as being able to mute and turn off the video with ease.
What do you dislike about the product?
Most of the time when presenting, you can't see the chat. If I do see the chat box it presents a grey box to the audience. This also hurts the quality when recording.
What problems is the product solving and how is that benefiting you?
They solved the problem by adding a waiting room and password so random people can't get on the wrong zoom and possibly mess up a meeting. This has made participants feel more secure with sharing.
Great for older and less computer savvy
What do you like best about the product?
I am an older adult that meets with groups online for book clubs, etc. I am not at all computer savvy but I found Zoom very easy to use, schedule meetings, allows needed time frames, and help if needed.
What do you dislike about the product?
The only thing I dislike is not knowing when my next payment is due for longer time frames. Maybe an email or account button to check that would be helpful.
What problems is the product solving and how is that benefiting you?
Making international contacts easy and reliable is a great help to my needed use.
Zoom is my go-to for online demos
What do you like best about the product?
Zoom is great, because it just works. I can use Google Meet for free, but it just seems like Zoom is more stable and easier for others to use.
What do you dislike about the product?
Screensharing can be difficult for those that I meet with on Zoom. I wish that could be easier somehow. It works fine for me, and if you know what you are doing it's great, but it is hard for those that are not familiar with it.
What problems is the product solving and how is that benefiting you?
I use Zoom to give online demos to prospects and to chat with my remove team.
Great for work and church
What do you like best about the product?
I have started using it for team chat as well and that has been a good experience.
What do you dislike about the product?
I don't like the automated recording feature that you have to turn off rather than it being left up to each user.
What problems is the product solving and how is that benefiting you?
Allows me to work from home, connect with remote employees and also other colleagues in my profession.
Zoom works well!
What do you like best about the product?
Zoom enabled our organization to continue to carry on business especially during COVID-19; after restrictions were lifted, Zoom allowed us to carry on business as usual.
What do you dislike about the product?
I haven't had any negative experiences with Zoom. When we first started using Zoom, we realized we had a short 40 minute limit on meetings, but we worked around that by scheduling our meetings for two hours and problem solved.
What problems is the product solving and how is that benefiting you?
Zoom allows our organization to meet in-person and via Zoom is someone is sick or has personal problems that make it impossible for them to attend a meeting in-person.
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