Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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A superb assistant for the hybrid workplace.
What do you like best about the product?
I love the new AI assistant which is so helpful in taking notes whilst the meeting takes place. It allows me to focus on being present in the meeting knowing that I will get a details (and accurate) summery once the meeting is finished. When you can pay a lot of money for external plugins and apps and Zoom has it built in. I've also used it for Webinars and the auto captions is a huge benefit to ensure accessibility. I also use Teams, which is great for internal use, but Zoom is by far greater when meeting external clients.
What do you dislike about the product?
Having the system automatically update itself without giving you the option is a little annoying, especially when you are running late open up Zoom and it takes 5 mins to update. I get the security concerns to force the update it would just be nice to have the option to pause and then do it after the meeting. I know clients sometimes have issues with screen freeze and camera issues but I haven't and suspect that it's more a local hardware issue rather than Zoom. The interface can feel a little busy and it's annoying when they move buttons on updates etc but these are minor issues.
What problems is the product solving and how is that benefiting you?
Allowing me to keep in touch with clients and it's given me more time for the business in not having to travel to meetings.
Most familiar
What do you like best about the product?
Most people know how to use it. I have tried other options but clients ask for Zoom. Easy to set up and integrate with Outlook.
What do you dislike about the product?
Worry about security. Seems to require a lot of bandwidth, so folks get frozen if they aren't on a strong connection.
What problems is the product solving and how is that benefiting you?
Ease of arranging and holding meetings.
Zoom is reliable, the connection is good, I have yet to experience any dropped meetings.
What do you like best about the product?
This provides an easy way to offer telehealth sessions to my clients. Most people already had zoom downloaded for meetings and virtual school during the pandemic.
What do you dislike about the product?
Sometimes the picture is fuzzy, and if I don't remember to put do not disturb on my phone my zoom meetings would get interrupted by incoming calls. Not necessarily zoom's fault.
What problems is the product solving and how is that benefiting you?
HIPPA compliance so that telehealth is a viable option.
Easy to Use
What do you like best about the product?
I like that it's a familiar platform. Everyone knows how to use and log on to Zoom.
What do you dislike about the product?
I hate that you can't be logged in on multiple devices at the same time. For example, I like to be logged in on my phone and laptop.
What problems is the product solving and how is that benefiting you?
Zoom is helping to connect face-to-face with business contacts instead of in-person meetings.
Reaching the world through Zoom
What do you like best about the product?
Zoom is easy to use. Gallerie mode allows the user to view everyone without seeing one large face of the person talking...just too overwhelming when I use Teams.
What do you dislike about the product?
I have limited bandwidth so I really prefer to use the least amount of bandwidth but still get good video. I know this is my issue but I would guess many other rural users also have this challenge.
What problems is the product solving and how is that benefiting you?
I can reach people is disparate locations around the world for my consulting business without having to travel. This is definitely a productivity multiplier.
Zoom has come a long way in just a few years. It is my go-to platform for video calls.
What do you like best about the product?
I like the scheduler and ease of seeing what is coming up without adds or too many add ons. Simple.
What do you dislike about the product?
The updates/interruptions at login. I dislike this because usually when I'm logging in it's to join or start a meeting and the interruption makes me seem unprofessional.
What problems is the product solving and how is that benefiting you?
Zoom helps me have video meetings with my team and helps me stay organized with inquiries from clients.
Effective and efficient
What do you like best about the product?
It is a way to have live connection with a group of people with the added benefit of sharing visuals directly to individual screens.
What do you dislike about the product?
It is difficult to maintain the personal connection in virtual meetings. It is difficult to monitor if people are engaging with the meeting when screens are off.
What problems is the product solving and how is that benefiting you?
Travel Cost and time savings for shorter meetings that do not require in-person meetings.
Great for connecting with clients in a personal way
What do you like best about the product?
Screen sharing is the main reason i use zoom
What do you dislike about the product?
I dont particularly love how every time you copy the invite after creating it, you get a lot of extra numbers that are rarely used. should be an extra option
What problems is the product solving and how is that benefiting you?
It's definitely helping me show my clients demos and helping me connect with my colleagues on a more personal level
Excellent with few flaws
What do you like best about the product?
Create new email invites. I like that I can create events and send them to participants.
I also like having waiting rooms for incoming participants. Not everyone should be allowed to enter into the meeting at the same time.
I also like having waiting rooms for incoming participants. Not everyone should be allowed to enter into the meeting at the same time.
What do you dislike about the product?
Zoom can be funky with its ability to share content while having videos. I don't know if this is a bandwidth issue or some other issue. Also, the closed captioning capability can be improved.
What problems is the product solving and how is that benefiting you?
Zoom helps me to connect with people all around the world with ease. I like the fact that I can chat with people in between meetings. The whiteboard helps me to explain concepts with remote participants and I love the ability to have remote control of the participant's screen.
Extremely easy to use
What do you like best about the product?
Extremely easy to use, short learning curve much easier and much more reliable than all the competitors out there, best conferencing software on the web compared to all the competitors, won my heart during the pandemic
What do you dislike about the product?
Nothing really, everything is working well
What problems is the product solving and how is that benefiting you?
Zoom saved lives on the line when we were able to quickly move recovery group meetings online during the pandemic
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