Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Most reliable and intuitive video conference system
What do you like best about the product?
I used to use Google Meet for video conf
What do you dislike about the product?
I used to use Google Meet for video conference needs and it was always problematic. Zoom is an infinitely better product that I rely on for my remote client work.
What problems is the product solving and how is that benefiting you?
As a primarily remote agency, I depend on reliable video conferencing in order to get work done. Combined with the intuitive interface that makes it easy for myself and my clients to navigate, it's essential for my business.
Great Features. Make Access Easier.
What do you like best about the product?
Sound quality is always good as is visual. There are numerous flexible features. I like the breakout rooms. I like that I can require a password when needed. I like that I can record and have a transcript.
What do you dislike about the product?
It is unclear if you can record all the breakout rooms. It seems tedious to access Zoom. I'd like access to be as easy as Google Meets - instant, no barriers - for most of my meetings. I would like the transcript to line up with the video so that I can search for text and find where it is in the video. If this exists, I'd like it at my fingertips.
What problems is the product solving and how is that benefiting you?
Collaborating and getting clear with clients regarding what is needed. Meeting efficiently and optimizing the fact that everyone on the call has access to multiple screens of information. Looking professional (and younger than I am - thank you for that filter). Creating online workshops with breakout groups for public meetings. We are able to effectively lead public meetings and dialogues about sensitive topics, including policy development. We are able to effectively present slides.
easy to use
What do you like best about the product?
I have used Zoom for both personal and business video calls as well as for recording for my podcast. It is easy to use and set up and my experience has been fairly consistent over the years.
What do you dislike about the product?
Does require high-speed internet to work correctly, which has been a challenge at times when traveling. Sometimes the connection has been a little glitchy, especially with sound/audio.
What problems is the product solving and how is that benefiting you?
Being able to meet "face-to-face" with clients or colleagues without having to be in person to do so. This has been a huge benefit to my online business over the years.
Zoom works well for me
What do you like best about the product?
I like the options. I didn't know this till recently but there are many zoom apps you can download and use that are super helpful.
What do you dislike about the product?
I wish it were free for over 40 minutes. And sometimes I have trouble arranging the breakout rooms.
What problems is the product solving and how is that benefiting you?
It's great to have a personal link. I hold my meetings as well as my workshops on zoom.
Zoom: Educating Young Scholars
What do you like best about the product?
The most helpful thing about zoom is the quality of the platform: I can always see, hear, and draw easily on the virtual whiteboard for my tutoring students. It's also reliable; I've never had to cancel an appointment due to technical issues. Lastly, it's extremely user-friendly for both adults and students alike--even students as young as four who are learning to read online. Ultimately, it's an incredible piece of technology that allows me to operate my tutoring company LaurelAcademics.org from home and help kids all over the world.
What do you dislike about the product?
The webinar features are not immediately user-friendly; however, this grew easier over time. Additionally, The scheduling features can be frustrating, especially when you're trying to schedule a recurring meeting but on multiple days (ie, a meeting that occurs every Monday and Wednesday would have to be set up as two different meetings, etc.). I also the platform offered more webinars, focused on how to innovatively use zoom in new, inspired ways.
What problems is the product solving and how is that benefiting you?
Zoom allows me to help All demographics of students, from those who struggle in school to those who excel and desire deeper opportunities to learn. I can teach from home, on my schedule, and across the world, which is very convenient and fulfilling.
Best option when it’s needed!
What do you like best about the product?
I love how easy and seamless it is, and all the features it has.
What do you dislike about the product?
I wish it was easier to see the options and features your specific account has at any time.
What problems is the product solving and how is that benefiting you?
Ability to meet with people both for business and pleasure all over the workd. From work meetings to chats with my students and birthday parties for friends, Zoom has done it all!
Saves so Much Time
What do you like best about the product?
Very stable and easy to use. Many have used it during the Covid lockdown, so there is very little need to train people on how to use it.
What do you dislike about the product?
No issues at this time. From the many updates, they seem to be fixing bugs that show up.
What problems is the product solving and how is that benefiting you?
It allows us to make initial sales calls quickly and cheaply to prequalify the customer. More appointments in less time increase our ROI. We also use it to support our clients without needing to make onsite visits.
The best video conference software- but not cheap!
What do you like best about the product?
Zoom overhaul has the best video quality and stability of any of the major video conference platforms that I've used. It's clean and easy
What do you dislike about the product?
It's definitely painful to have to buy a license for each user on my team, and sometimes the constraints around having only one meeting at a time can be painful. The security settings (eg, passcode vs not, new room for each meeting, etc) are also tricky to navigate
What problems is the product solving and how is that benefiting you?
We use zoom mainly for customer-facing meetings (e.g., sales, customer success, partner support) to ensure that we are putting our best foot forward in a remote-first world
Ideal platform for connecting & conversing
What do you like best about the product?
Zoom is simple to use whether scheduling as a host or logging in as a guest. The icons make it easy to share a screen and change views based on group size and dynamics.
What do you dislike about the product?
There's nothing I dislike about zoom - it has always functioned well and I prefer it over webex. It might be nice to be able to set up a call as a host and assign a host before the call so they group can get started if the host is running late. Maybe this feature exists and I just have not found it.
What problems is the product solving and how is that benefiting you?
Zoom continues to keep me connected with groups of people in multiple locations so we can stay focused on our goals. It is far more efficient to hold meetings via zoom than in person also.
Zoom Meetings for Art workshops
What do you like best about the product?
Zoom is easy to use and navigate. I run workshops mostly for retired folks who need a little help sometimes getting going, but it has been easy to coach them. We use the recording function regularly (to the cloud) and students are happy to have recordings to download and save. Using zoom enabled the teaching team to work from home during the pandemic. Students save money by being able to enjoy a live workshop experience without the cost or hassle of travel.
What do you dislike about the product?
Although I have a paid account, customer service is difficult. I wish I could speak to someone live, by phone, when I have a question.
What problems is the product solving and how is that benefiting you?
Zoom is enabling us to continue to provide live instruction when travel became prohibitive. Now that travel requirements have eased, we plan to continue to use Zoom for workshops
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