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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom always highlights enhancements for use!
What do you dislike about the product?
There are a lot of features to learn and this can become time-consuming.
What problems is the product solving and how is that benefiting you?
The ability to do polls -- excellent!


    Andrea W.

The Perfect Platform for Any Meeting Need

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is the simplicity of use. I've watched people who aren't technically skilled pick it up and use it pretty easily. And as a speaker and trainer, I don't like being on a complicated platform where it's difficult to share my screen and I have to worry about the system and hitting the wrong button more than my presentation. I also love that you can schedule meetings in advance, invite people, or jump on and do a Zoom with no pre-planning. I think truly it's in the top 5 of all the tools I use in my business.
What do you dislike about the product?
As far as the platform itself, I cannot think of anything I truly dislike. It would be nice if the webinar had an option that was a little lower in head count for a smaller investment, but that's about it.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually using a quick interface that everyone knows how to use. Absolutely makes meetings more effective than the phone. Also, I've been able to speak and train virtually which has shifted my business in a new direction.


    Sue L.

My business exploded globally using Zoom!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love using the Zoom program. Since I started using it, my business income has tripled. Being an animal communicator & healer I am now able to teach Pet Reiki Training and do readings with clients all around the world. Before Zoom I was working and teaching only in my local area and having to be in person.
What do you dislike about the product?
I like Zoom. I don't have any dislikes about it. I am not a very technical person so cannot tell you how to improve or what options to add. It works for me!
What problems is the product solving and how is that benefiting you?
I am now reaching clients all around the world. I love being able to go on many more global shows (podcasts) and the quality is very professional. My business income has tripled since using Zoom!


    Mental Health Care

Zoom is life!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been extremely helpful to me in my business as a therapist/counselor. I am able to meet with clients in a secure virtual environment. I like that I can select settings to customize my virtual office via Zoom.
What do you dislike about the product?
I do not like that Zoom no longer has the unpaid option for meetings with one other person. The 40-minute limit does not meet my needs. Although I have the paid version, which I feel is too expensive for my needs, I have regular meetings with others that have me to log off and log back in again because the meeting will end before the session is over.
What problems is the product solving and how is that benefiting you?
Zoom helped to solve the problem of not being able to see therapy client's in person. Through the Zoom platform, I was able to maintain continuity of care which is of extreme importance in the therapy field. Through the pandemic, there was an influx of clients that experienced challenges adjusting to new societal changes.


    De’Nicea H.

Easy and versatile platform to connect with people

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and that it connects with google calendar
What do you dislike about the product?
There really isn't anything that i don't like
What problems is the product solving and how is that benefiting you?
Zoom is a software that integrated with the other key software that I use, so it's nice to have meetings automatically formed and sent. Also, to be a virtual place that can be mostly safe to have discussions.


    Usha R.

Great features and easy to use!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to find answers to anything I don't know.
I love the simplicity.
I love the option to record to cloud and share the recording link.
I love that I can have people register to live events directly through zoom.
What do you dislike about the product?
Not the most visually appealing platform.
What problems is the product solving and how is that benefiting you?
It provides me a very easy platform for seeing clients and hosting group events online!


    Cassandra C.

Reliable Virtual Platform for Conferencing, Webinars and Connecting

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
How universal it is. It's also very user friendly for connecting with clients, colleagues and loved ones.
What do you dislike about the product?
Would love to have the direct ability to stream into platforms such as Instagram and Facebook without using a 3rd party app.
What problems is the product solving and how is that benefiting you?
My ability to connect with clients and colleagues. I can provide services and collaborate with team members to evolve our business strategies.


    Legal Services

Has been a life saver during the past two years to stay connected

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
So much to love. Ability see see people's faces. Being able to accommodate large & small groups. The app runs well and is fairly intuitive. Breakout rooms are amazing.
What do you dislike about the product?
I'm not super comfortable with technology so I don't always pick things up quick. There are some features I have struggled with but the good thing is the resources have been there to help me through.
What problems is the product solving and how is that benefiting you?
Isolation. I am restricted to working from home and because of mandates I do not get out much at all. I have been able to connect with coworkers, friends, family and community with ease. It's isn't perfect but it's been one of the biggest blessings in the past 2 years!


    Bethany K.

Zoom is my go-to for managing client meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to schedule meetings with clients, I like how the meeting can be easily added to your calendar with the zoom link. It's easy to record meetings, and it's great to have the functionality of multiple attendees when needed. The screen share feature is the best.
What do you dislike about the product?
Not much to dislike. I wish it integrated with other calendaring software so that I could use calendly to book meetings and it would spit out a zoom link without me having to do it manually.
What problems is the product solving and how is that benefiting you?
It keeps me connected with my clients and able to keep up a good workflow.


    Dena A.

Zoom has been simple and easy to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Connecting with others for business is great. It has allowed me to launch a guest series podcast, get paid to work with clients, speak internationally to groups and participate in panels.
What do you dislike about the product?
Some settings change with updates and I don't know it until I'm trying to join a call or someone is joining my call. I also noticed that not all people have some of the same features depending on the device they are one.
What problems is the product solving and how is that benefiting you?
Zoom has helped me stay connected with peers, clients, friends, and family during the pandemic. It has been great!