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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Matt D.

Loving Zoom Since 2015

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Reliability for group meetings. I host meetings with people around the world and love the audio and video connection. Zoom works for 99% of my clients. Outside of Mainland China it's 100%,
What do you dislike about the product?
Webinar management. Setting up webinars, reminders emails, and integrating with my email software has never been easy. It's always a little clunky. I would love a great plug-and-play webinar. Where I set up all the details of the event and Zoom hosts a killer landing page, manages sign-up, email reminders, replays, and mailing list integration. I have had to use multiple tools to do this in the past.
What problems is the product solving and how is that benefiting you?
Zoom helped me create a business that works with clients around the world virtually. It made meetings very simple. It's incredibly reliable.


    Education Management

I utilize Zoom multiple times a week for self-owned business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate the simplicity of Zoom. Logistically, zoom is easy to use. When doing something for the first time, like creating breakout rooms, it is easy to learn.
What do you dislike about the product?
Sometimes zoom does a glitch. As the meeting host, it will not let me start the meeting until the "host" behind the meeting.
What problems is the product solving and how is that benefiting you?
I can continue to do my work with loyal clients hours away. Zoom has helped me keep those connections and business. Which is great because those clients can continue networking for me and I am able to take more business from another city.


    Paul T.

Zoom is consistent

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows me to teach students from home, saving both time & money.
What do you dislike about the product?
Everything seems to work well. I originally had some sign in issues but they were resolved. It was my error.
What problems is the product solving and how is that benefiting you?
Zoom solves the post-COVID issues of travel. I can also use it to access other markets.


    Amanda L.

Easy to Use and Reliable

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use, has the added functions that I need, easy to record and save meetings that I need.
What do you dislike about the product?
I do feel that the cost for a very small business or person is more than I'd expect.
What problems is the product solving and how is that benefiting you?
I'm able to easily jump in to a meeting, share information instantly, schedule meetings, and save meetings.


    Cosmetics

I prefer Teams

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Meetings pop up quick and for the most part it is easy to access meetings.
What do you dislike about the product?
I do not like that sometimes you have to put in passwords and sometimes you don't. I feel like when i setup a meeting I'm unsure of what I designated and I wish there was just no password ever since I have to allow people in regardless. I also don't like that its not super obvious how to allow other people share documents on a call.
What problems is the product solving and how is that benefiting you?
Ability to meet with clients who don't have Teams.


    denny d.

Denny Daniel review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use, able to have multiple people, Able to shut down chat between people
What do you dislike about the product?
The audio is often terrible and video quality is also often terrible. THere needs to be a way to have better quality.
What problems is the product solving and how is that benefiting you?
Being able to reach clients that are far away every week with little effort. Being able to interact with my fans


    Lakisha P.

it has been helpful to our organization throughout the pandemic

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is most helpful because its easy to navigate. Other platforms are hard to use and require training. Most of our staff have no problem with zoom.
What do you dislike about the product?
The least helpful is at the conclusion of the zoom where it goes to that same screen.
What problems is the product solving and how is that benefiting you?
There are no problems that Zoom is solving for us. It allows those who have to work remote to be able to participate in meetings.


    Boomer R.

Daily use, little hiccups

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ease of scheduling meetings and functionality of tools in meetings. Video and audio always seem to come through clearly. Sharing the zoom link with individuals that don't normally use Zoom has never been a factor as they are able to easily navigate the software. I also like how easy it is to schedule meetings for recurring purposes. My company and I always have "standing" meetings. This means we will use the same zoom link for the entire month. This allows team members and attendees to save the meeting link and easily access our last-minute meetings.
What do you dislike about the product?
The ease of use when needing to attend a meeting on my cell phone is nowhere near as seamless as it is on the computer. Sometimes depending on the service available on my cellular I can only attend meetings using audio, however this is an issue with the cellular provider more so than with zoom. Often times when moving a meeting scheduled on zoom to my personal calendar I run into errors and have to input the meeting on my own instead of being able to use the seamless integration. I am sure that this is user error and less of a Zoom error, however, it would be nice to have the function set up easier for multiple calendars.
What problems is the product solving and how is that benefiting you?
It allows me to have business meetings and run multiple organizations no matter where I am on my traveling, or since relocating to the east coast. I also attend many meetings on zoom for outside organizations other than my own. Accessing outside meetings is always seamless. Zoom benefits our team by being able to have one hosting account htat the entire team can access for meetings. It also allows me to use the same account for the multiple organizations that I am apart of.


    Information Technology and Services

Amazing video conferencing software!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is an amazing resource for conducting webinars and meetings for professional and personal use. The software is easy to use and provides a user-friendly interface.
What do you dislike about the product?
Not necessarily a dislike, but it would be a beneficial feature to include a quick meeting type conference option for those that are looking to have an informal catch-up or meeting with the option for only audio - or a combination of audio and video.
What problems is the product solving and how is that benefiting you?
There are limited resources that provide the capabilities that Zoom offers and it allows me to maintain social interaction and communication in a completely remote job position.


    James E.

Zoom is great for recording podcast interviews

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use Zoom. Being able to share the screen, using the chat during meetings is great for me during group meetings, and it's affordable. The program is so versatile and adapts to all my needs.
What do you dislike about the product?
There are so many settings, that it's hard to know what they all do and what is best for my needs. I get confused sometimes about what certain things do. There are probably features that I don't know about but that would be helpful to me if I knew more about them.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients all over the country and a few times in other places in the world. This has allowed me to expand my coaching business and who I can interview for my podcast.