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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Yusif Y.

Versatile Communication Platform with Robust Collaboration Features

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace offers a solid communication platform that goes beyond just video calls, including features like team chats and document sharing as well.
What do you dislike about the product?
While having everything consolidated in one place can be convenient, it also brings some drawbacks for the user experience. I find the interface not particularly intuitive, and there are too many notifications that appear, which can be distracting.
What problems is the product solving and how is that benefiting you?
This platform offers a comprehensive solution to communication challenges within a company. It brings together features like conference calls, messaging, and document sharing, all enhanced by an AI assistant.


    Saleee Z.

Effortless Remote Communication with Zoom Workplace

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for virtual meetings, collaboration, and online training. I like Zoom for its ease of use and reliable remote communication. I also appreciate its screen sharing and breakout room features for easy collaboration. The initial setup was very easy.
What do you dislike about the product?
Sometimes connectivity issues occur, and managing large meetings or recordings could be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for remote communication and collaboration. I like its ease of use, screen sharing, and breakout room features.


    Information Technology and Services

Attractive and User-Friendly Interface Makes Tasks a Breeze

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
The interface is attractive and easy to use, making it very functional overall.
easy to use
What do you dislike about the product?
It's a bit frustrating that the app redirects to the browser for sign-up. It would be much more convenient if this could be handled within the app itself.
What problems is the product solving and how is that benefiting you?
Scheduling and joining meetings is straightforward and hassle-free. protects with access code and passwords


    Mary B.

Seamless Meetings, Hassle-Free Setup

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is very easy to use and compatible with most people's PCs and laptops. The chat function is helpful because it allows you to jot down questions without interrupting the speaker. It's also very easy to set up, with the link provided easily through a Google search.
What do you dislike about the product?
Sometimes I'm unable to change my profile picture, depending on who I'm meeting with.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to hold meetings without rescheduling when someone is sick, keeping our plans intact.


    Angelyn E.

Exceptionally User-Friendly and Easy to Use

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and user friendly! It is easy to connect with business meeting.
What do you dislike about the product?
Lag and sometime poor audio and video quality.
What problems is the product solving and how is that benefiting you?
It helps me to bring meeting preparations, and it can record the video meetings. And most people were familiar with the app.


    Manish G.

Effortless Room Creation and Management in Meetings

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
creating rooms & managing them within a meeting
What do you dislike about the product?
not that i can think of as of now. works as expected
What problems is the product solving and how is that benefiting you?
Screen sharing during development makes it easy for me to quickly join a call and resolve issues as they arise.


    Emma D.

Reliable, User-Friendly for Seamless Meetings

  • December 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for daily team meetings, remote troubleshooting, screen sharing, and collaboration with internal staff and external vendors. As an IT professional, I value it for its stability, ease of deployment, user-friendly interface, and features like screen control, breakout rooms, and meeting management. Honestly, I like that it just works. It’s easy to use, meetings start quickly, and screen sharing is smooth. It just makes working together easier. We can jump on a call, share screens, and sort things out quickly instead of dragging things out over messages or emails. It was fairly easy since most people already knew how to use Zoom, getting started didn’t take much effort. I’d recommend it because it’s reliable, easy to use, and works well for everyday meetings and collaboration.
What do you dislike about the product?
Sometimes it’s just a lot of meetings, and it can feel a bit overwhelming. Also, quality can dip if someone’s connection isn’t great. Helping reduce unnecessary meetings and making it easier to keep calls usable on weaker internet would go a long way. Better defaults and smarter quality adjustments would really help.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves staying connected remotely, enabling quick calls, screen sharing, and real-time problem resolution, avoiding lengthy email exchanges.


    Stark .

Comprehensive Tool with AI, Needs Speed Enhancement

  • December 21, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace combines everything in one platform, so I don't need separate apps for messaging, meetings, phone calls, etc. This centralized setup makes navigation and usage easy and quick, boosting my productivity during active meetings. The built-in AI is also really helpful. It can summarize meetings, generate drafts, find useful information quickly, and take notes for me. Additionally, the initial setup of Zoom Workplace was really quick for me.
What do you dislike about the product?
The app performance and speed could be improved and the collaboration features aren't best compared to others like Google Workspace or Notion.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to have all messaging, meetings, and phone features in one platform, which makes navigation easy and quick. The built-in AI helps by summarizing meetings, generating drafts, finding information quickly, and taking notes, boosting my productivity.


    Aritro B.

Unmatched Reliability and Effortless Collaboration

  • December 21, 2025
  • Review provided by G2

What do you like best about the product?
The best thing I like about zoom is the reliability in terms of connecting the people through collaboration, video quality and the ease to use the same.
What do you dislike about the product?
Nothing to dislike at this point of time.
What problems is the product solving and how is that benefiting you?
Zoom is enterprise ready and gives us the option for the hybrid work efficiently. The interface is so intuitive and the reliability in terms of staying smooth even when the internet is unstable is completely game changing. It boosts productivity as well through AI assistance like summary and notes. All in all, it helps team members to stay connected and automate the routine tasks.


    Joel O.

All-in-One Solution with Top-Notch Quality

  • December 21, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace mainly for work meetings, and I appreciate that Zoom delivers quality audio and video, with better connections. It's an all-in-one app that brings together meeting and chat, team channeling, clips, mail, and calendar, which I find incredible. I like having all these tools in one place, which is very convenient. The initial setup was easy, especially with the help of a guide.
What do you dislike about the product?
Zoom team chat is a weak challenger to incubents
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings because it provides quality audio and video connections. It's an all-in-one app for meetings, chat, team channeling, clips, mail, and calendar, making it incredibly convenient.