Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Makes life easier.
What do you like best about the product?
It allows me to work from home and speak with people all over the world
What do you dislike about the product?
I am not sure I understand all the features so I think I could be getting more out of the product.
What problems is the product solving and how is that benefiting you?
I work out of house and it helps to look people in the eyes when we talk.
Zooming through meetings
What do you like best about the product?
It's user friendly and well designed. It has a solid UX/UI setup. I also thoroughly enjoy the ability to use the whiteboard and collaborate with team members and the breakout rooms are helpful as well
What do you dislike about the product?
It only lets you know it needs to update right before a meeting and doesn't let you wait until after the meeting. This is a huge issue that has repeatedly delayed meetings
What problems is the product solving and how is that benefiting you?
It solves lots of problems but the main one it solves for me currently is the ability to quickly and conveniently communicate with multiple business partners throughout the day.
A great tool that increased my reach and sales during COVID
What do you like best about the product?
The ease of use
The user-friendly software
The reports I can generate after the meeting
Harvest participants' email addresses for follow up
The universal reach even into demographics that often shy away from technology (and the internet.)
The user-friendly software
The reports I can generate after the meeting
Harvest participants' email addresses for follow up
The universal reach even into demographics that often shy away from technology (and the internet.)
What do you dislike about the product?
Confirmation does not include the day of the week, only the date and time.
More and more the software is geared toward big business, leaving single-practitioners or small businesses feeling marginalized
The option for a webinar is too expensive. It gives no flexibility when it comes to the size of the audience or low frequency.
Tutorials do not help address all questions--or take too long to try to find an answer.
No for-pay option of tech support per case.
Why is an AOL address not considered a business address when their filing system is still way above the quality of others?
More and more the software is geared toward big business, leaving single-practitioners or small businesses feeling marginalized
The option for a webinar is too expensive. It gives no flexibility when it comes to the size of the audience or low frequency.
Tutorials do not help address all questions--or take too long to try to find an answer.
No for-pay option of tech support per case.
Why is an AOL address not considered a business address when their filing system is still way above the quality of others?
What problems is the product solving and how is that benefiting you?
I am a novelist whose book tour was halted by COVID. Instead, moving to Zoom, I ended up with HUNDREDS more appearances in areas to which I would not have been traveling.
Working with Zoom for 5 years, Zoom has been amazing in quality for video, sound and recordings.
What do you like best about the product?
Ability to remotely work on other's computers (when access is granted) is a HUGE help, especially with the ability to not have to buy additional remote software. Quality of video/sound and ease to access recordings.
What do you dislike about the product?
To be honest, not being able to take advantage of many of their great offerings due to my company already having many of the same features already in use (Slack, telephony). Not Zoom's fault as they have some amazing features.
What problems is the product solving and how is that benefiting you?
We are 99% remote from home company and the ability to be able to work with them, as well as work on their computers has been immensely helpful. Before we went remote, we had been using Zoom Rooms made connecting with our international offices every day super convenient.
I would not have survived the past 2+ years without Zoom
What do you like best about the product?
Zoom is very easy and intuitive to use. Access is simple for all involved with a meeting. Anyone who is invited can get into a meeting without needing to download special software or apps.
What do you dislike about the product?
Limitations of time & # of participants unless membership is purchased. Also, if the background is blurred on the computer settings it can't be unblurred on the phone.
What problems is the product solving and how is that benefiting you?
Virtual showings for homes that clients can't get to, virtual meetings while sitting in the comfort of my home office, staying in touch with distant family and friends, to name a few.
Amazing!
What do you like best about the product?
The ability to communicate with others no matter where I am and being able to be more effective and efficient without meeting in person.
What do you dislike about the product?
I love everything. I have been very happy with the product as it currently is
What problems is the product solving and how is that benefiting you?
Being able to reduce the amount of in person meetings and allowing me to work remotely.
Zoom is what you need it to be!
What do you like best about the product?
I've been a user of Zoom for at least 15 years. The connection is reliable, and meetings and tools w/in meetings are easy to understand and utilize.
What do you dislike about the product?
While the recordings are good, they could be better for editing videos that represent companies more accurately.
What problems is the product solving and how is that benefiting you?
I've worked from home for almost 10 years. Zoom continues to add features for conducting meetings and events that anyone would benefit from.
Been using Zoom for 5 years and it keeps getting better!
What do you like best about the product?
It's easy to use, setting up meetings, sending links etc, and the features are second to none!
What do you dislike about the product?
I think the whiteboard is great but it would be better if it integrated with a pen better so you can erase with the eraser on the pen etc
What problems is the product solving and how is that benefiting you?
Zoom makes it so we can reach clients that are in other areas and has made it so we can do business Canada wide
My experience using Zoom has been a game changer.
What do you like best about the product?
The most helpful thing about Zoom is the convenience. I like the fact that meetings can be spontaneous and I can share information visually with my meeting participants.
What do you dislike about the product?
The most annoying thing about Zoom is the background noise from a participant that can be distracting.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to meet with a large group of people at one time to disseminate information. Also, it eliminates the need to spend on travel which saves us money.
The substantial value of ZOOM for an online platform
What do you like best about the product?
I believe that ZOOM is relatively easy to learn. I work with students of all ages and all are able to work with it. It offers great face-to-face communication, which builds the brand.
What do you dislike about the product?
Sometimes an issue can be Occasional glitches but they are rare.
What problems is the product solving and how is that benefiting you?
ZOOM has benefitted my business greatly by offering an opportunity to schedule multiple clients without having to drive to them. We can simply meet online, beneficial and efficient.
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