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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rocio M.

Best tool for teachers

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
In my opinion, Zoom is of great value to teachers and educators working online. It's easy to use and friendly for users of all ages.
I've also used google classroom and Microsoft teams, but neither are as easy to use
What do you dislike about the product?
There isn't anything that I dislike about zoom; however, because of the price, it's not as accessible to everyone. They could probably add more packages with a limited number of hours per month or something?
Also, programming recurring meetings through zoom itself is kind of a pain, because you have to do it through Google calendar. There should be a way to program them from the app itself.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to stay connected with my customers from the beginning of the pandemic. Regardless of where you are, you are always connected. I think it helps me convey a more professional image to my students


    Lisa W.

As essential as air!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom enables me to support my clients and my brokerage like I'm right there. As the Technology Director supporting over 170 agents, I need to be able to address people of all skill levels. Zoom gives me the ability to talk someone through using our industry software and even control their screen to help out if they have difficulty. I host a weekly technology session I call the ZOO Hour (Zoom Online Office Hour) where my agents can drop in and ask me anything about technology. Best of all, I can record the sessions so agents who couldn't be there live can watch later and learn from everyone else's questions. As an agent myself, I can 'meet' with my clients at the drop of a hat to walk them through complex contracts or discussions and strategy planning for their home search or sale. I use Zoom almost every day!
What do you dislike about the product?
I honestly can't think of a thing I dislike. Zoom has been everything I needed it to be and when the pandemic hit, it was still everything I needed it to be, just much more often! The fact that the exponential sudden growth caused by the shut-down didn't really affect the service I had already come to rely on was laudable!
What problems is the product solving and how is that benefiting you?
Zoom enables me to provide real-time technical help to the agents I support in our brokerage and my clients. Being able to share screens, control remotely and record sessions are immensely helpful. Integrating with Calendly is so easy. Zoom really is as essential to my business as being able to breathe air.


    Jenna L.

Great for gathering virtually!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, affordable, convenient and makes for a great way of scheduling meetings, sharing documents and communicating with a clear, easy program. The screen sharing and whiteboard makes for a create and fun way to interact with co-works and children alike!
What do you dislike about the product?
There is not anything I dislike about Zoom and the programs within it. It's a clear format that you can present documents and communicate with staff efficiently!
What problems is the product solving and how is that benefiting you?
Zoom has help with communicating with staff, co-workers, and even friends to meet and catch up. Throughout the pandemic, it has allowed for clear communication for everyone!


    Elaine S.

From the pandemic to ongoing meetings and learning, Zoom has been impactful for my businesses.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The upsides include convenience, good co
What do you dislike about the product?
connections with the ability to see and hear persons from around the world. It is expansive and has allowed my organization to expand as well.
What problems is the product solving and how is that benefiting you?
Zoom only poses problems with loss connections. I haven't had other challenges as yet. You do have to pay for premium services as well.


    Bishop Mikal D B.

Zoom the Virtual Meeting Room for this Generation

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Zoom is that people can come together and have meetings; official or unofficial without leaving the house or workplace. And at a reasonable cost...
What do you dislike about the product?
There's nothing that I dislike about Zoom but it would be more helpful if controlling meeting guest was more assessable to avoid hackers.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to make monthly or annual payments and also sends a notification prior to collecting the payment. It would be nice if Zoom provided a text message notice as well prior to payments due.


    Megan Y.

Happy with Zoom, though I don't know much about competition

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Mostly it's pretty easy to use. I have only had a few minor issues that got resolved quickly, and use it quite often for meetings as well as online classes.
What do you dislike about the product?
Not sure I have anything to list here. I like it.
What problems is the product solving and how is that benefiting you?
It makes it easy to meet with clients all over the world at any time. I also use it to teach classes, and like the ability to record to cloud or computer anytime.


    Religious Institutions

Great

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how easy this platform is to connect with friends and how easy it is to make new meetings .
What do you dislike about the product?
I dislike that everyone has to be at the same volume level . I know with discord you can change the volume of every speaker to whatever level you want . Also you can talk over one another without it cutting off .
What problems is the product solving and how is that benefiting you?
I haven't really seen them fix many problems. I will say that one I did notice is they allow more screens on a tablet


    Religious Institutions

An very helpful tool for scheduling virtual meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate that when I make the meeting, it integrates into my calendar on my computer right away. It has helped me to stay scheduled and reminded me of when my meetings are coming out, without me having to manually input it.
What do you dislike about the product?
The one thing that I dislike at the moment, is somehow my virtual backgrounds have all but disappeared from my account, and there is no way for me to manually redownload the virtual background.
What problems is the product solving and how is that benefiting you?
I have a lot of colleagues and people that live across Canada. And so for more the problem that zoom is solving is the ability to connect with colleagues across Canada without having to fly across the country. It makes these kinds of meetings very cost-effective.


    Dave S.

Great platform that I use almost every day

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love that there is a free version and paid versions that you can tailor to your exact requirements.
The ability to record and store on the cloud is great as well.
Chat function
Make people co-host
Remote control of other desktops
What do you dislike about the product?
It takes up a lot of CPU capacity and always causes my fan to kick in on my Macbook. The recording function although great does not allow you to edit the quality you would like to output, this means it can takes a long time for a 1 hour call to render, which again takes up a lot of computer CPU and RAM whilst it goes through that process.

The random screen opening options can get frustrating at times, especially if you are sharing screens.
What problems is the product solving and how is that benefiting you?
Client sales calls with clients who are based all around the world. This means I can have a face-to-face with them and a lot of subtle cues required during a sales call are not missed were I conducting the call on a regular phone line


    Mari Miyoshi, Peak Performance Neuro Coach, O.

I love zoom a lot

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like using zoom because it brings people I cannot always reach physically into my sphere for work and social connections. It is very intuitive and user friendly.
What do you dislike about the product?
I wish there was a way to save contacts in the address book and just go to it to sign on to a meeting with them. This is if they are just using their own zoom room.
What problems is the product solving and how is that benefiting you?
It is allowing me to teach remotely which saves a lot of time and money in terms of renting space and logistical challenges when meeting in person. It totally helped me survive the pandemic lockdowns.