Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom Is A Great Way To Stay Connected Even While Staying Home
What do you like best about the product?
Zoom has been a business and personal lifesaver during the pandemic. Staying connected while staying home, both with my business colleagues, customers and even family and friends has kept me productive and sane. I'll continue to use Zoom even as the pandemic wans. I very much like the way I can control how much of me I want to share - sometimes you just don't want audio or video on during a meeting. The screen sharing feature is great and I really love the new whiteboard feature, too. I attend several Zoom meetings every day - and not having to plan in travel time (or costs) is a huge boost to my productivity and bottom line.
What do you dislike about the product?
I'm not the biggest fan of the mobile app. It works just fine but the screen real estate is a little too crowded for me. And, the set of functionality is reduced. It's great in a pinch like impromptu meetings while out and about. But, I do tend to stick with the desktop app as my primary access point.
What problems is the product solving and how is that benefiting you?
Zoom expands our ability to meet and communicate with people without getting on a plane, reserving a conference room, or driving to an office or meeting place. The savings in time and money is enormous.
Overall, great experience
What do you like best about the product?
I like that zoom provides the option for password protected zoom meetings. Being able to switch between gallery vew to one single speaker is a plus. I find it helpful that zoom offers an option to "spotlight" one speaker and permits me to mute the other partiicpants when I am conducting a class
What do you dislike about the product?
I do not like that there is no way for the participants to keep their cameras on so I can see them, but nobody else can. It would be helpful to have an option to hide participants from other joiners, but for me to still see them. This would create a move private teaching experience.
What problems is the product solving and how is that benefiting you?
I am not sure what problems they are working on or how they may benefit me. When there was a security breach in 2020, zoom quickly fixed the issue with added security measures, and I appreciated that.
Zoom is a great app to use for meetings online! very easy to use and operate!
What do you like best about the product?
It is very simple to create a meeting, send it out and begin presenting. Compared to other apps like this they are not as user-friendly as Zoom is! The pricing for this app is second to none, it is a very reasonable price for what we are using it for. when you are needing support they respond at a decent rate and are always there to help you with your problems. I have not had many problems using it, more than less it's been just trying new things and them walking me through each step as they can.
What do you dislike about the product?
I will be honest, there is not much I dislike about Zoom. It has checked all the boxes for me and I will not change them, it is easy to use and getting support is very simple. the only thing I would have to say is that just having other users sign up could have been a little easier for me, it was a struggle at first but once I was helped out it was easy to figure out from then on and then teaching the users was easy as well.
What problems is the product solving and how is that benefiting you?
They are helping me solve business during covid when we were not able to meet in person, offering this service for free was a life changer for me! Our business has increased and we are seeing it go up more and more with the use of Zoom, we sell equipment and when we were dealing with covid it was easy to show our customers products and go through quotes with them easily.
Zoom is hands down the best
What do you like best about the product?
I love the chat feature and that we are able to be in several meetings at once. The breakout rooms are perfect when teaching classes and needing to pull someone to the side.
What do you dislike about the product?
There are some audio issues that seem to be consistently happening. When sharing the screen and audio I get a lot of lag and delay for other viewing what I'm sharing
What problems is the product solving and how is that benefiting you?
Zoom is solving communication problems. I am able to use the chat feature throughout the day with my coworkers and also host meetings when needed. Great benefit to have
The most crucial platform for the smooth running of virtual meetings and webinars
What do you like best about the product?
It's reliable. It completes a recording without having to press the record button. You have an excellent record of yuur event to share at a later date. Other competitor platforms are glitchy.
What do you dislike about the product?
At times, I'm unable to access my own meeting as host when a partner platform has arranged my meeting on my behalf. It should be a no-brainer to be able to access my account when I'm logged in at all times.
What problems is the product solving and how is that benefiting you?
Having to meet people in person all around the world. Being able to speak to clients in the 4 corners of the globe. Yes, it's time saving. It means I can have back to back meetings without moving from my desk.
Zoom significantly enhanced the way we do business.
What do you like best about the product?
I like the ease in which my customers can connect with my computer so I can show them the benefits of our custom sinks visually. This is a huge upgrade in our customer service and overall appeal to our prospective customers.
What do you dislike about the product?
From my perspective, the only negative is that the emails I send to my customers to connect on Zoom often go to their junkmail.
What problems is the product solving and how is that benefiting you?
My website is very large and somewhat difficult to navigate. By sharing my screen with potential customers I am able to navigate quickly to the appropriate pages and photos. This has significantly cut down the time I must spend with clients on the phone. The feedback we have garnered from customers indicates they feel this has been a huge upgrade.
VP, Finance and Operations
What do you like best about the product?
I love that Zoom is easy to use regardless of the type of device you are using. It was designed to accommodate in-experienced users and function well enough to serve business needs. I also love the filter features and the image enhancement options.
What do you dislike about the product?
There isn't anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom enabled our business to transition to electronic meetings literally within minutes the first day of stay-at-home orders in 2020. We had some non-technical users and because of Zoom's user-friendly platform we were able to get them up to speed and functional remote. I didn't expect it to be that easy!
Hybrid Workforce!
What do you like best about the product?
Zoom is by far the best video conferencing product on the market. I've used them all, and Zoom the easiest product for employees to use. Zoom can integrate with so many other softwares (slack, gmail, etc), easy to use in conference rooms, easy to schedule on gcal, etc.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
What do you dislike about the product?
The only feedback I have is that you cannot upload specific file types in the chat.
What problems is the product solving and how is that benefiting you?
Again, the world of hybrid working has change the office. Zoom solves problems that go beyond work itself, but helping keep culture alive for office that remain working remotely now.
Remote Healthcare Administration
What do you like best about the product?
My company is entirely remote and we rely on good communication tools to keep our daily operations running. I love the easy to use meeting recording, screen sharing, and most of all audio and visual quality of the meetings. We use zoom daily for team meetings, individual training sessions, team training sessions, webinars, sales meetings, revenue meetings, and meetings with our doctors and their staff.
What do you dislike about the product?
The downsides of zoom, is that it can be difficult for non users to login to meetings. The toolbar gets in the way during meetings or pops up when we don't need it & we have to wait for it to disappear. Figuring out how to share sound during a meeting is usually a challenge that we have to relearn on the rare times we need it.
What problems is the product solving and how is that benefiting you?
Having an entirely remote company can be difficult especially when you are training people daily on projects and activities. Without zoom- I don't think I would be able to run my company as effectively as I do now. When I have an employee with technical difficulties or difficulties with a project- I can just say "Let's hop on zoom and figure this out". We work through the process quickly and easily, without the headache of trying to direct someone on how to use a computer blindly over the phone. I've tried other products similar to zoom, but the quailty of the zoom meetings by far was the best and I simply cannot handle the stress or embarrassment of having glitchy meetings with doctors and medical staff whose time is precious.
Zoom is the best virtual platform for a small business owner.
What do you like best about the product?
Zoom is great for meetings that are short and long meetings. The platform is intuitive and its features are helpful. One of the best things is the ability to record.
What do you dislike about the product?
I feel that there is always a need for an update. I don't think there should be an update needed every time you log in. It would be helpful if they were automatic.
What problems is the product solving and how is that benefiting you?
Zoom allows screen recording which is really helpful for demonstrations and documentation. This option allows the ability to showcase my work. My ability to attract more clients is positively impacted by my use of Zoom.
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