Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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The value of using Zoom
What do you like best about the product?
Zoom makes it possible to meet when travel is not possible. And it allows for small and large group meetings as well as one to one. For me, it is simple than Microsoft TEAMS
What do you dislike about the product?
For me, setting up assigned groups was challenging at first, but I eventually learned how to do it. It just takes practice. I would have been helped by an easier way of setting up presasigned groups.
What problems is the product solving and how is that benefiting you?
Zoom allowed us to stay on schedule despite the pandemic... and individuals started to do small group work together as well. This help the organization move forward.
Reliable, Easy to Use and Breakout Rooms
What do you like best about the product?
Breakout rooms help me work with larger groups. Meetings are easy to set up and adjust when needed. Fast load time means I can set up a meeting on a dime - great when f2f becomes unexpectedly necessary.
What do you dislike about the product?
Of all the platforms for video conferencing, zoom works best for me. No complaints on its use, loading or reliability. Price while reasonable could always be lower.
What problems is the product solving and how is that benefiting you?
Fast, efficient meetings. All my clients can use zoom so it makes it the go-to service for my business. Recording feature and options about where to save have helped often.
Zoom in live production
What do you like best about the product?
Zoom has transformed the way we have been doing live events by not requiring us to bring speakers to the conference in person. We can bring them in remotely.
What do you dislike about the product?
The quality of a basic account is standard Def. You have to upgrade to a 720 account to get some HD. I can't seem to find a way to upgrade to full 1080p with the account we have.
What problems is the product solving and how is that benefiting you?
We no longer have to spend thousands of dollars flying participants/speakers into our events. We are able to bring them in virtually through zoom and integrate it into our vision mixing software
All encompassing!
What do you like best about the product?
I love that you can change your background and have so many members dial in with ease.
What do you dislike about the product?
It's be cool to be able to add my logo or something to my screeen. It's not necessarily a dislike but a cool addition to the platform!
What problems is the product solving and how is that benefiting you?
I host all my client calls and internal meetings through Zoom. We are a fully remote team so we live and die by Zoom!
Great program for doing presentations and hosting meetings!
What do you like best about the product?
I love the share screen & sound feature -- it allows for such a great quality experience when I can utilize this feature that's not available on all platforms.
What do you dislike about the product?
I've only been a part of one sesssion when there was a session bomber. Other than that I've liked it!
What problems is the product solving and how is that benefiting you?
I think Zoom solves the problem of having visual aids when I need to during presentations or groups.
I use Zoom every other day and it's great
What do you like best about the product?
Recording and waiting room. It's very efficient and helpful for the line of work. The recordings go to your computer or the cloud and it's easy to download.
What do you dislike about the product?
Sometimes it crashes and it's slow when there are many people in the room
What problems is the product solving and how is that benefiting you?
Virtual auditions for casting directors. The waiting room is similar to those of the real casting offices.
Zoom is a wonderful platform for video and audio communication
What do you like best about the product?
Clear audio and crisp video. Nice features.
What do you dislike about the product?
I would like it if there was a way to make chat save and be available to everyone joining late -- plus persistent across ongoing meetings. It would also be nice to be able to save files and other attachments to a recurring meeting
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of location by making it easy for teams to come together despite location and or safety concerns. I've enjoy zoom meetings with people all over the world
Zoom = A Place to Meet When There Is No Place
What do you like best about the product?
I like the ease of Zoom. Setting up meetings is easy and then once the meetings are happening it moves smoothly. Adding people in is easy. I am grateful that I have Zoom so I can meet with as many people as we want. We even used Zoom once to do a "Congratulations" Graduation event. That was amazing.
What do you dislike about the product?
I wish that Zoom had another way of doing "Chat" It can become almost the dominant feature and when one is doing "chat" it goes to all persons. I would like some windows to be minimized or not at all.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of having to get in a vehicle and driving somewhere and sitting in a meeting with others. I appreciate the collaborative work that can be done over Zoom.
Mostly Great With a Few Exceptions
What do you like best about the product?
The ability to meet face to face with anyone across the globe. I also really like all the video features such as enhancing eyebrows, lip color, face touch-up, etc. It makes it easier to Zoom when I know I don't have to look perfect because Zoom will give me a little appearance boost if I want it to. I wish the blur background or the faux background feature would work on my Macbook Pro but sadly it doesn't. But I think it's a great feature for those it does work for.
What do you dislike about the product?
I notice the time clock seems to have been moved or disappeared altogether. This was helpful in seeing at a glance how long I have been on a call with someone. Also, as I understand it anyone on a group Zoom can download the chat transcript will INCLUDE PRIVATE CHATS between members. To me, this is a major drawback if that's how it still works. Major. Drawback.
What problems is the product solving and how is that benefiting you?
Zoom allows me to do more speaking engagements because since COVID so many groups, associations and businesses have switched to online / Zoom meetings as a regular part of business. I have spoken for more groups virtually during COVID than I would have done in person. It also allows me to meet with clients weekly and run my coaching practice as a fulltime nomad.
Zoom Works and is Dependable
What do you like best about the product?
Zoom is generally simple enough to use and has built a product that is stable and dependable. Quality is always good. Good human factoring.
What do you dislike about the product?
Zoom has begun adding too many features and functions that are nice but add overhead to the basic need for videoconferencing. Need to keep it simple and clean.
What problems is the product solving and how is that benefiting you?
We are a 100% remote organization, so Zoom provides us the capability to be connected day in, day out so that we can operate as a business and accomplish building a digital grantmaking foundation. We use Zoom to meet with grantees, partners; plan and decide, develop and troubleshoot, and occasionally to just meet and have some fun together.
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