Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom for business meetings is the only way to !
What do you like best about the product?
Easy to use and brand recognition. Everyone knows about Zoom and how easy it is.
What do you dislike about the product?
Sometimes the link doesn't work or some people have issues logging in.
What problems is the product solving and how is that benefiting you?
I can show demos to anyone -- even if they're in another country! I don't have to meet them in person to help them!
Great user experience. Effective for meetings.
What do you like best about the product?
Easy to use. Nice to have the ability to host meetings with clients even if they are located out of the state. Convenient to send calendar invitations as well.
What do you dislike about the product?
Sometimes there is feedback from other users who are using different speakers or microphones, but this is possible an issue on their end and not something that Zoom could fix.
What problems is the product solving and how is that benefiting you?
Zoom saves me a lot of time on the road when I could be doing other, more important things with my time. It also helps me stay in touch with clients who have moved out of town.
Meetings for Non-profit organizations
What do you like best about the product?
Setting up a zoom meeting is easier than others
What do you dislike about the product?
Zoom bombing that disrupts meetings and annoying
What problems is the product solving and how is that benefiting you?
Meeting space for anyone and everyone to join important business meetings from the comfort of their home. It benefits me the most since I can work remotely, saves on commute time and office space and resources.
Easy way to host webinars
What do you like best about the product?
It's very easy to set up and host paid webinars.
What do you dislike about the product?
It doesn't allow for tiered webinar sales or packages.
What problems is the product solving and how is that benefiting you?
When the pandemic prevented me from presenting at conferences, I turned to Zoom to help fill the gap. As someone "non-tech" oriented, I was delighted with how easy it was to set up my webinars and seamlessly incorporate a paid option through PayPal. Following each event, I was able to download reports on attendees which allowed me to follow-up with participants that preferred to watch on-demand as well as send feedback surveys and marketing for future webinars.
Zoom has been a game-changer during this time when meeting in person hasn’t been an option.
What do you like best about the product?
Zoom is super easy to use, and working with older clients, it is great that we are able to make things accessible and meaningful with limited technical knowledge necessary.
What do you dislike about the product?
We use Zoom for classes, and it can be very difficult to manage letting people in from the waiting room, muting and unmuting, and overall Zoom management, all while actually trying to teach.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to serve our community year-round, regardless of the ways that COVID-19 impacts our work. We are also able to serve more people who may find themselves unable to attend in-person because of health, convenience, or other factors that otherwise would have kept them disconnected from us altogether.
Good source for online class
What do you like best about the product?
Using the zoom is most popular online class for long distance and local students who cannot attend physical class every day. Also it is very easy to use for instructors, too
What do you dislike about the product?
Too many times change the restrictions. Changing cost also increased too many times.
What problems is the product solving and how is that benefiting you?
We cannot maintain number of licensed users. Sometimes we need more sometimes need little less than regular
Zoom is wonderful for podcasting
What do you like best about the product?
As a podcaster Zoom helps us create and Manage our guest schedule.. It is helpful be able to send invites in advance. Audio and video quality is consistently good!
What do you dislike about the product?
I dislike needing to manage the waiting room tbh.. At the beginning of every meeting I am force to disable the waiting room.. It is not a feature I require.
What problems is the product solving and how is that benefiting you?
Zoom allows us to quickly have meeting to discuss our upcoming shows, and the give us the benefit of using the same interface for the actual show.. The consistency saves us time and allows us to do test meetings preshow to tackle any AV related issues.
Zoom is integral to my business!
What do you like best about the product?
I love how user friendly Zoom is & how quickly I can invite someone to join me for a meeting!
What do you dislike about the product?
Not sure there is much I dislike about Zoom
What problems is the product solving and how is that benefiting you?
It is giving me an easy & affordable way to meet with clients online and provide them with recordings of our meetings.
Business owner
What do you like best about the product?
Zoom is very universal and widely used and trusted so clients are willing to meet and engage on such platform. Zoom gives me ability to have recorded meetings while screen sharing.
What do you dislike about the product?
I dislike the time limit for free accounts.
What problems is the product solving and how is that benefiting you?
Gives me ability to meet my clients face to face yet virtually
Powerful and dependable user friendly tool
What do you like best about the product?
It's easy to use, it looks good and it works. Like any software, zoom can have hiccups. However, I never wonder if my ever essential virtual meeting platform will work for our organizations.
What do you dislike about the product?
The hardest part of using zoom is the way the administrator options are laid out in my account. So, when I want to change a setting which require accessing the account, it take me a while to find what I am looking for. So, the name of titles and the manner inwhich setting items are sorted is not super intuitive. However, I rarely need to change those settings and this is just a minor hinderance. Nothing compared to the benefit of using the tool and when in xoom itself, the functionalities are easy to find and use.
What problems is the product solving and how is that benefiting you?
I can meet people from coast to coast to coast in Canada. Zoom integrates with other application which means that a person can book a time on my calendar and it sets up a zoom meeting automatically for me. This is simple, convenient and so effective. Without the ability to meet virtually, I don't know what our organization would have done in the past couple of years. We have used other platforms and none are as easy to use and as powerful as zoom....for a great price.
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