Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Feature Loaded and easy to use
What do you like best about the product?
I love that Zoom has a load of features and they keep investing to make it better with each update they do. It's also very intuitive. So I don't have to take a class to figure out how to do things. I can just figure it out on my own. They also have great service. They have solved the issues I've had quickly and pleasantly.
What do you dislike about the product?
Integration with the plugin on outlook was a little glitchy. I don't know if that's a Zoom thing or our cloud thing. If some how this already came included with Outlook that would be great but I guess that will never happen since they have Teams.
What problems is the product solving and how is that benefiting you?
They've fixed and actively improve the security of Zoom. This is crucial for our organization as we have employees all over. Our performance with Zoom has caused us to be able to hire many remote employees. Thus we have increased our talent pool to choose from when looking at candidates.
Great for someone on the go
What do you like best about the product?
It works on any device that can reach the internet!
What do you dislike about the product?
Impersonal. You don't get the "real" face to face, however, it's as close at it gets if not in person!
What problems is the product solving and how is that benefiting you?
When someone works from home, they can still be a part of the meeting. Also, if I am on a call with someone and want to show them something (screen share) we can quickly jump on a zoom call to share.
Saved my small business!
What do you like best about the product?
Zoom is very easy to use and very user friendly.
What do you dislike about the product?
There is nothing that I dislike about zoom.
What problems is the product solving and how is that benefiting you?
Zoom has made it possible for me to continue to meet with clients during then pandemic. It has also continued to be useful and been a time saver avoiding travel time
Quick and easy to use
What do you like best about the product?
It's easier to learn than Teams, and provides phone-in options for better audio. Sharing screens is straight-forward and easy.
What do you dislike about the product?
I wish I could press a button to have Zoom call me to join a meeting - the way Google Meet works.
What problems is the product solving and how is that benefiting you?
Quick meetings where I don't have to lose valuable working time traveling from place to place.
Zoom is perfect
What do you like best about the product?
I do bible study and prayer meetings every week. Zoom is so good it always works as expected and it helps us meet no matter the distance.
What do you dislike about the product?
I like everything about zoom. So far so good
What problems is the product solving and how is that benefiting you?
Being able to talk to people through video and not necesarilly in person
Simply put - it revolutionized our business
What do you like best about the product?
Simple and easy to set up and use. The quality is great for what we use it for. The best part of zoom really is how much we can share with our clients and reps right from zoom.
The whiteboard feature is incredible
works great on ALL of our devices.
Zoom has helped our revenue grow by over 500% since 2020
The whiteboard feature is incredible
works great on ALL of our devices.
Zoom has helped our revenue grow by over 500% since 2020
What do you dislike about the product?
Everything works well with zoom, i do find the biggest challenge we have isn't while we are using it.
but when we record a session, the quality could be much better. Im using a 4k camera and im not getting 1080p recording. this should be fixed
but when we record a session, the quality could be much better. Im using a 4k camera and im not getting 1080p recording. this should be fixed
What problems is the product solving and how is that benefiting you?
Connecting with clients. We went from driving - knee cap to knee cap type of business- to being 95% virtual. It helped us expand our business in all areas, and helps us connect with our team INSTANTLY all from home
So amazing
What do you like best about the product?
I can do my coaching business all around the world and help people if any ethnicities get the healing they deserve. With this, I also am able to share my own mindset, knowledge and life experiences to record my podcast. The sound is great, the image is as well! The many different options like recording, break out rooms and polls are all making this experienfe amazing!
What do you dislike about the product?
I would like a different interface with the cellphone but there is not much downside for me. I would have to think about it!
What problems is the product solving and how is that benefiting you?
I can work with people who are not physically in my hometown, I get to be closer to my friends aroubd the world. It saves time instead of being stuck a traffic to meet up. People attend their appointment more easily because they donmt have to consider a before and after appointment and all is done in the comfort of where you want to be.
Excellent system for the small-to-mid-size international non-profit.
What do you like best about the product?
Zoom quickly allowed us to ensure any employee in our organization can initiate and host a convening that is accessible to all of our partners around the world. The integration of interpretation solutions into their webinar product also permitted us to keep convenings during the pandemic and create powerful hybrid convenings as we emerge.
What do you dislike about the product?
The interface for administration can be difficult to use. They also seem to keep adding features without fully understanding the complexity they are creating for the end users.
What problems is the product solving and how is that benefiting you?
International Convenings with Interpretation
great hybrid meetings with staff
easy access
employee morale
great hybrid meetings with staff
easy access
employee morale
Zoom saved us
What do you like best about the product?
Zoom allowed us to keep meeting as a choir during the pandemic. During a time when people were on lock down, it allowed us to keep in touch and kept those, who lived alone, from feeling so alone. Zoom kept our community going in a new way.
What do you dislike about the product?
The challenge, however, was the sound delay. We could not really sing together, but we could turn off the sound and sing with one piano or with the conductor leading us. We did make a joke of singing "Happy Birthday " to members with the sound on- resulting in a hilarious cacophony of sound.
What problems is the product solving and how is that benefiting you?
We can easily stay in touch with members even when they are traveling or have moved to another location. We can continue our business meetings in a more efficient fashion- minus a commute, which is a big deal in Los Angeles.
Great for small business, even if updates can be a hassle
What do you like best about the product?
Zoom has been a standby for my business as I've migrated to nearly 100% online consultations. My current business depends on zoom, and I am grateful for it.
What do you dislike about the product?
The updates and the timing of updates: you don't get a choice of when it will update, and sometimes - upon logging into an important client meeting where being on time is key - zoom will start updating. Also, it often logs me out randomly, again taking more time to log in, which never looks good. I have only a few minutes between most meetings, to grab some water or use the bathroom. Such sudden disruptions are always annoying. Thankfully they don't have too often, but in recent months they do seem more regular (this writing is 8/18/22). Last serious complaint: at some point my wireless headphones stopped connecting to zoom meetings. My meetings are often confidential, making it impossible to use zoom on the road with a newer version of a MacBook air, which no longer has a port for wired headphones. The issue only happens with zoom (not youtube or netflix). There used to be the option, when you clicked on the microphone, to "connect to airpods" or something, but that's gone now.
But those are my only complaints. Otherwise, I couldn't do my business without zoom. No other service, from facetime to google, can match the quality and ease.
But those are my only complaints. Otherwise, I couldn't do my business without zoom. No other service, from facetime to google, can match the quality and ease.
What problems is the product solving and how is that benefiting you?
Privacy and ease of conducting online visual meetings with ease.
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