Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Very Good Service -- Helped a Lot During the Pandemic
What do you like best about the product?
Ease of use. It's very easy to set up meetings and share them.
What do you dislike about the product?
Video quality is often low. It would be nice to have the option to have better video.
What problems is the product solving and how is that benefiting you?
Zoom seems to be solving its audio problems. Audio is much clearer now, which makes meetings better and more enjoyable.
Always Reliable
What do you like best about the product?
Video and audio are always clear, even when hosting international calls.
What do you dislike about the product?
One thing I'd improve is the clarity of video for background blurring. This is one area where Zoom is behind other platforms. The quality gets weird if you have curly hair and with different levels of depth.
What problems is the product solving and how is that benefiting you?
It allows me to have a fully remote team, schedule within the platform and have it sync with my calendar. I also like that my team members can have their own accounts and record meetings. When I have international calls, I used to use Teams, the call would always lag. I don't have that issue with Zoom.
Very good audio/video, and reliable
What do you like best about the product?
Good video and audio. Also easy for people to join the meetings. I like that we can embed password for those we trust
What do you dislike about the product?
At times we had difficulty signing on. Also I wish there was a better tiered pricing for businesses. We (our church) is using the lowest tier and the next tier was too expensive.
What problems is the product solving and how is that benefiting you?
Remote meetings. Initially during the pandemic, we also used ZOOM to livestream the worship service
Life saver
What do you like best about the product?
It's very easy to use and very universal
What do you dislike about the product?
It is very easy to use and does everything that I need it to.
What problems is the product solving and how is that benefiting you?
Again, it's very easy to use. It is not really complicated and even the least techy person can easily use it. It really doesn't bring people together.
A useful tool in todays world
What do you like best about the product?
Zoom is great for setting up meetings in COVID 19 world. It's easy to integrate with prexisting calendar systems. We use it with outlook and it's fantastic. We also are a fan of all the settings like allowing folks to join whenever or breakout rooms.
What do you dislike about the product?
Sometimes changing a meeting can be cumbersome. It feels almost easier to cancel a meeting If certain settings are not what you wanted rather than just change the settings.
What problems is the product solving and how is that benefiting you?
Just this week in 2022 we had 3 meetings scheduled for In person meetings with unrelated parties that all had caught an illness but wanted to meet still. This allows for that.
Excellent for our all small nonprofit needs
What do you like best about the product?
I love how easy it is to use this platform, especially since I can easily integrate it into my calendar and create call invites quickly. The quality of the video and audio is great and the webinar add on works so much better than previous platforms we've tried.
What do you dislike about the product?
Dislike that you can't host concurrent meetings, which seems like a shady way to nickel and dime by making people add new logins. You should be able to have multiple meetings under the same login. Perhaps a way to pay per concurrent meeting rather than having to make a second account?
What problems is the product solving and how is that benefiting you?
Working remote is the new normal so Zoom is allowing us to be more efficient than ever by getting facetime with key organizations and partners.
Zoom is my office
What do you like best about the product?
I can be anywhere in the world and take my business with me. Zoom is my office, is where I meet my clients, where I teach, and where I create an impact in the world!
What do you dislike about the product?
I don't dislike anything. Everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Zoom allows me to see my clients, and record our conversations and helps me to run my training and my podcast recording in one place without needing a studio.
Great Business Tool + Recordings for Training
What do you like best about the product?
Integrated scheduling with GMail, custom backgrounds, filters and recording for training and review purposes. I like that recording is announced.
What do you dislike about the product?
Backgrounds and the recording feature for post meeting review, training and sharing. I like that joining into a meeting is easy and secure. Recording being announced is a bonus as a participant.
What problems is the product solving and how is that benefiting you?
Face to face meetings without the commute. Zoom solved brainstorming during the pandemic because our team could "meet together" and record our sessions to go back on and have the feeling of seeing eachother and our reactions.
A solid video comms app
What do you like best about the product?
Zoom is easy to use. There a lot of helpful features such as virtual backgrounds and auto-noise canceling that make meetings feel more professional. The performance is better than google meet and skype
What do you dislike about the product?
Some features are not perfect. Auto-noise cancelling sometimes cancels my voice (although this is rare) and having a virtual background makes it hard to show things on camera.
What problems is the product solving and how is that benefiting you?
Zoom is helping our team work remotely and communicate effectively. Whiteboards are effective and useful for showing things.
Zoom Saves Travel Time
What do you like best about the product?
When you live in a remote location, saving travel time to attend meetings makes a huge difference in work production.
What do you dislike about the product?
Zoom was free for schools during the pandemic and is no longer. Given the ongoing issues with Covid 19, I wish there were at least a reduced cost to use it.
What problems is the product solving and how is that benefiting you?
Meetings can take place immediately even when participants aren't near each other.
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