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Zoom

Zoom Video Communications, Inc. | 1

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris G.

Zoom zoom zoom with that boom

  • August 09, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been amazing to bring us closer at Work while we've been working from home. It's got a very easy to use interface and appreciate all the little settings you get to enjoy within the program itself.
What do you dislike about the product?
Although zoom is a fantastic program the one thing that keeps coming up is connection issues. They really need to figure out how to stabilize it so that when you enter a meeting you'll remain in the meeting.
What problems is the product solving and how is that benefiting you?
The problem that zoom is solving for us is the ability to still remain connected in our new work environments. Not being in the office and having that face to FaceTime with my associates zoom has allowed me to connect with them in the same type of way through video chat.


    Arlinda N.L A.

Zoom is easy to use.

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is very friendly and easy to use. I have installed it on my boss's tablet for his online workshops and meetings, especially when he’s overseas. We have our weekly meetings on it.
What do you dislike about the product?
The only issue I want to see updated is the room feature because he always wants to access files and documents after meetings and we always have microphone issues.
What problems is the product solving and how is that benefiting you?
Zoom has helped business owners and consultants like me attend meetings without risking our lives or spending hundreds and thousands of dollars to travel. We can attend meetings, workshops and web seminars in the comfort of our own homes.


    Tushar G.

very smooth and work good in unstable network as well

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
It is stable in terms of wifi connection and the whiteboard have a very smooth experience. The screen sharing and being able to control the screen are also great.
What do you dislike about the product?
The background image could be improved I believe. Also, it should allow using mic and speaker from the different gadgets which I believe it doesn't. Either headphones or systems
What problems is the product solving and how is that benefiting you?
Video conferencing for business clients and the Work from Home setup to be able to talk to colleagues without interruption. Also, providing great features to compensate for the offline presence.


    Sachin S.

Zoom for easy video meetings

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
What I like about zoom is that anyone can use this software. For the free version, there is 40 minutes limit that's good actually because some people can't afford that paid membership so they can use the free version.
The UI is very simple to understand and any new person can learn in one day by watching some online tutorials. The best thing about zoom is it can easily be accessed on all devices like android, IOS, Windows, Mac, etc...
The audio and video testing thing is very helpful because if someone is using some new mic or camera, they can check the quality of that camera and mic before the meeting starts.
And it is very comfortable to record meetings in a zoom call so that we don't need to remember everything after the call.
That's why I like to use zoom.
What do you dislike about the product?
What I don't like about zoom is it sometimes behaves weirdly. What I mean by that is sometimes the video is not visible sometimes the audio is not audible in between the meeting and that is a very bad impression in front of clients so please make sure you fix that bug.
And also sometimes while in group meeting people are not able to comment in the meeting and they have to leave the meeting and again join then that problem get fixed so please fix that issue as well.
What problems is the product solving and how is that benefiting you?
Zoom is very helpful in remote work, especially for freelancers like me.
I can connect with my team very easily by just creating an easy meeting link in a meeting. And also it helped me to connect with international clients. That is very helpful.


    Marketing and Advertising

A good Video conferencing platform

  • August 09, 2022
  • Review provided by G2

What do you like best about the product?
Provides me with the feature of telephony calls that connect faster than ever before, and I find the calls to be amazing. From the conference rooms, I am able to make calls, as well as conduct video meetings, which is a very helpful feature for me
What do you dislike about the product?
There is a lack of comment control. HD video is not the standard when it comes to video quality. In my opinion, zoombombing is one of the biggest concerns that doesn't make the calls secure.
What problems is the product solving and how is that benefiting you?
I can share screens and send files so callers can see what you are working on and can quickly review the work that you are doing. Sending files during calls are very helpful and not all software give this option.


    Mayank M.

The amazing tool to connect

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is the most convenient and easy-to-use software for connecting with colleagues, clients, and peers. It makes the overall communication very simple. The product is a must have in your daily life
What do you dislike about the product?
Zoom is almost perfect software. I don't think that there's anything to dislike
What problems is the product solving and how is that benefiting you?
1. Virtual calls are a new norm these days and zoom makes it too easy to make the calls.
2. It helps you collaborate both professionally and personally and the quality is just amazing


    Adil S.

Fast and efficient video conferencing app.

  • August 09, 2022
  • Review verified by G2

What do you like best about the product?
Lots of features that make virtual conferences feel as connected as possible. Easy to invite guests to the meeting. Managing participants is also easily controlled.
What do you dislike about the product?
Didn't face an issue till date using the software.
What problems is the product solving and how is that benefiting you?
All virtual meetings are conducted on Zoom. Due to the simplicity, virtual meetings on Zoom is often preferred over offline meetings.


    Renju T.

Best app for connecting remotely

  • August 08, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is very easy to use. Even not a very technical person can easily use the app easily. I find recording and also whiteboard features very useful during meeting
What do you dislike about the product?
One thing I don't like about Zoom is that the app needs to be installed if anyone is accessing from mobile. This becomes difficult when someone does not want to install a app
What problems is the product solving and how is that benefiting you?
Connecting with my team members
For having training sessions
To meet and solve any issues
Product demonstrations
Save time of traveling
No more getting stuck in traffic


    Human Resources

Customer usage of zoom on daily basis

  • August 08, 2022
  • Review verified by G2

What do you like best about the product?
The most helpful is that it's easy to use without any hassle.
The small icons mention on the screen are easily known for a fresh user to use while the meeting is active.
What do you dislike about the product?
The video quality is not up to the mark. While screen sharing sometimes we face a lot of issue as it is stuck a lot of time and again we have to disconnect and connect again.
What problems is the product solving and how is that benefiting you?
It's easy to connect with the clients for our target audience or any team or department meeting.
Meeting invitation can be shared hassle free to clients


    Rincy W.

Works reliably without any letdowns!

  • August 08, 2022
  • Review verified by G2

What do you like best about the product?
Zoom is available for no cost in a world where very few products are free. You can use it through your computers, phones, and tablets to communicate. It's a very user-friendly software compared to its alternatives with the simple interface making it easier to browse and use any available tool. We've been reliant on Zoom for meetings from home due to COVID and its ability to run on low bandwidth is a testament to its success and reliability for virtual meetings. It's a pretty compact software for meetings with people and performing work-related activities of sharing files and your desktop screens. With quick and easy synchronization with your Outlook calendar and Hotmail or Google calendar and Gmail, you can schedule meetings of your own and automatically set reminders for them before they take place. Zoom is viable as software for connecting with people across the globe, even allowing people to join meetings as guests to hide any personal information. One of the biggest advantages Zoom has over its alternatives is the browser application through which anyone can join meetings.
What do you dislike about the product?
Zoom meetings aren't very secure without waiting lists. Sometime last year, a random person managed to join our meeting by typing random meeting IDs and passwords. Since then, we've been using waiting lists so that the hosts can know who's wanting to join the meeting before letting them in.
What problems is the product solving and how is that benefiting you?
COVID times led us to use Zoom for connectivity and it solves our constant need for communication. We can have meetings with video without major restrictions slowing us down. Zoom is usable on the go on any portable device, which is handy when someone is traveling either for leisure or business. Zoom's data consumption rate is low, making it highly reliable in rural or remote areas where the signal may be low. All conferencing features aside, we depend on Zoom to work as we're able to share files relating to customer data, code work, and more. For any situation where we need to put our minds together to strategize, we can share screens to make the process easier. You can never go wrong with Zoom as software for staying productive and always having someone to communicate with. It also has a great cloud system with little to no downtimes, which you can use as a hosting service for recordings and temporary storage for files.