Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Teamwork and Intuitive Design.
What do you like best about the product?
Zoom workplace makes teamwork feels effortless, From crystal clear video meeting to seamless chat and file sharing, everything is in one place.I especially love how it is easy to jump into meetings, share screen and collaborate in real time without lags or confusion, the interface is clean intuitive and doesn't overwhelm you with unnecessary features
What do you dislike about the product?
I will love to see smoother integration with more third party tools and more likely desktop app
What problems is the product solving and how is that benefiting you?
It has become a key tool in our daily workflow, scheduling meetings, hosting brainstorming sessions or sending quick updates, all happens in one platform,
Solid and reliable for daily calls
What do you like best about the product?
I love how stable Zoom is and how consistently it works, even with large calls. The UI is very intuitive and it doesn’t require any training for new users. I also like that Zoom keeps adding features on top of meetings, like whiteboards, team chat, AI summaries, and scheduling tools. It centralizes most of the collaboration in one place, so we don’t have to jump between multiple tools. The video and audio quality is also better than many alternatives.
What do you dislike about the product?
Sometimes there are too many features in the menu and the UX can feel a little crowded. There are many settings and they are not always easy to find. Also, some features feel like they overlap with each other and can be confusing if you don’t use them often. Another downside is that when someone has a bad connection, Zoom tries to compensate but the audio can still cut off, which makes it hard to follow.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of bringing remote teams together in a simple and consistent way. Instead of having to coordinate people across different tools, we can schedule meetings, share screens and collaborate live in one place. It helps us reduce misunderstandings and speeds up decision making. It also makes it easier to host client calls and internal meetings without technical issues. The biggest benefit is reliability – we can trust meetings to start on time and run smoothly.
Zoom Workplace: Effortless Global Connectivity for Our Business
What do you like best about the product?
Zoom workplace, It's help our business get boost with its connectivity and multiple person get connected at same window . We schedule the call with any time zone client they having zoom workplace app so that it easily get connected.
What do you dislike about the product?
after 45 minutes of call with zoom. It get freezing some time. Automatically call get disconnected.
What problems is the product solving and how is that benefiting you?
Zoom help us to improved our team communication and collaboration across the different time zone. Zoom provided high quality video conferencing call with clients.
Great Speed and Connectivity, But Lacks Microsoft Integration
What do you like best about the product?
Zoom workplace is a widely used software, so when I am utilizing it for meetings I don't have to teach the clients as much about it.
What do you dislike about the product?
The platform is not as accessible to my work features which are all on microsoft. S i lean towards teams.
What problems is the product solving and how is that benefiting you?
Zoom makes it to ware I can remotely connect with others which give me more scheduling flexibility. Zoom also is easy to implement and troubleshoot when helping clients log in or download the software. I am able to take on a heavy scheduled class because I do not have to include drive times.
Effortless to Use and Integrate
What do you like best about the product?
What I like best about Zoom Workplace is how seamlessly it integrates communication and collaboration tools in one platform. Having meetings, chat, whiteboards, and document sharing all in one place helps streamline workflows and keeps teams connected, regardless of location.
What do you dislike about the product?
Occasionally, I’ve noticed minor performance issues when using multiple integrated apps within Zoom Workplace, such as slight lags or syncing delays. Improved optimization and smoother third-party integrations would make the experience even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of fragmented communication by bringing meetings, chat, phone, and collaboration tools together in one unified platform. This integration helps reduce time lost switching between apps and makes teamwork more efficient and connected, especially in hybrid or remote environments.
Easy to Use, But Occasional Crashes
What do you like best about the product?
Once it is set up it is very easy to use and integrated into my outlook
What do you dislike about the product?
Sometimes the app is very difficult to open and it does crash on occasion
What problems is the product solving and how is that benefiting you?
It allows me to connect via audio and video to a number of colleagues and external parties
Central Hub for Collaboration, But Can Feel Cluttered in Large Meetings
What do you like best about the product?
As an occasional user, I am can say that Zoom Workplace brings together video meetings, chat, screen-sharing/annotation, and integrations with calendars and productivity tools into a convenient, relatively seamless platform. It offers clean design, high-quality audio and video connections, and ease of onboarding for remote and hybrid teams. Because it supports breakout rooms, recording, virtual backgrounds and integrates well with things like Google Calendar and Slack, many teams feel it’s become a central hub for collaboration rather than just a meeting tool.
What do you dislike about the product?
Zoom Workplace has a few pain points. It can be resource-intensive especially during large meetings or when screen sharing high-definition video. Additionally, joining or re-joining meetings could be a struggle and some settings are hard to locate.
What problems is the product solving and how is that benefiting you?
I talk often to clients from different backgrounds and I usually try to accommodate their request and hold online meetings at the platforms of their preference.
Effortless Meetings with Exceptional Quality
What do you like best about the product?
I love using Zoom Workplace for meetings due to its ease of use and efficiency. The platform’s setup process is straightforward, with basic steps that make getting started simple. I find that creating meetings is particularly hassle-free, reducing the typical stress associated with using new software, especially beneficial for newcomers in any workplace. Furthermore, Zoom Workplace provides excellent meeting quality which enhances my online meeting experiences greatly. It stands out for its simplicity compared to other platforms I've used, like Microsoft Teams, where the process is more cumbersome since you need to use an email to create a meeting, whereas with Zoom Workplace, it's much more direct and user-friendly. This user-friendliness is a major reason behind my willingness to continue using it and even recommend it to others.
What do you dislike about the product?
The colour of the logo, but its looking ok
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace fast and easy for meetings, with good quality and simple setup, reducing stress for new employees.
Reliable, Simple, and Great Video Quality for Meetings
What do you like best about the product?
Zoom Workplace works really well for most of my needs. Its mostly used during Townhall sessions or during specific Trainings. Scheduling and joining calls is super simple, and the interface doesn’t feel cluttered at all. The video quality is usually great too, even when my Wi-Fi bandwidth is low. I also like that it works well with calendars. Honestly, it just feels reliable most of the time.
What do you dislike about the product?
What I dislike about Zoom Workplace is that sometimes the chat gets really messy in big meetings. It’s hard to keep track of multiple conversations at once. Also, breakout rooms feel a bit complicated to manage – like, too many clicks when you’re already hosting. Another thing is the notifications; I’ve missed a couple because they didn’t pop up properly. It’s not a deal breaker, but these small things can be annoying when you’re in a rush.
What problems is the product solving and how is that benefiting you?
It is helping me deal with remote work challenges. Before it was hard to manage meetings and keep everyone aligned, but now everything is in one place – video calls, chat, scheduling and especically the Townhall where multiple employees join the call. Also its very helpful during the training session, as It saves time because I don’t have to jump between different apps. Also, the video quality is good most of the time, so working with teams in other locations feels easier. Overall, it makes collaboration smoother and less stressful.
Crystal-Clear Calls and Smart Features Make Meetings Effortless
What do you like best about the product?
I value the call stability, clear audio with noise suppression, and cloud recording with automatic transcripts/translation and AI Companion summaries/action items. Participant management and screen share/remote control are simple, and Breakout Rooms, Whiteboard, and Polls are great for workshops. Calendar integrations with Google/Outlook make scheduling effortless, and chat/apps extend workflows for the team.
What do you dislike about the product?
It’s resource-heavy on lower-end devices with faster battery drain. Licensing/add-ons (Webinar/Events) and pricing can be complex, and cloud storage quotas are limited on some plans. Chat/tasks are less mature than specialized tools, admin settings are sprawling, and weak networks can still cause occasional glitches.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication and meetings across multiple channels. It centralizes meetings, chat, files, and whiteboards in one hub. Cloud recordings + transcripts and AI Companion summaries turn meetings into dated action items. Google/Outlook integrations simplify scheduling, while Breakout Rooms and Whiteboard make workshops/training easy. Result: faster decisions, tighter follow-ups, and less time/cost spent on coordination and travel.
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