Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Workspace Convenience
What do you like best about the product?
Zoom workplace feels like zoom grew up from being just a meeting link to an actual workspace. I love that chats, meetings, whiteboards and shared docs lives in one flow. No jumping from slack to drive to zoom anymore. switching from a chat into an instant call or whiteboard session takes seconds, and the interface still stays clean and familiar.
What do you dislike about the product?
Some of newer modules like docs and whiteboard aren't as advanced as the standalone tools we are used to.
What problems is the product solving and how is that benefiting you?
Before, our team conversation conversations happened between 4-5 tools. Now brainstorming, follow ups and decisions actually stay in the same place they started. Less link hunting, more time actually doing the work, it's made remote collaboration feel less juggling, more like continuity
User-Friendly and Reliable
What do you like best about the product?
This is a user-friendly application that is widely recognized by many businesses. I have consistently used Zoom Workplace for most of my meetings, whether at my previous company with the premium version or now with the free version. The app offers several features, and one of my favorites is the ability to display almost everyone on the screen at once.
What do you dislike about the product?
I suspect this might be related to the permissions assigned to each user, but I’ve noticed that some gestures aren’t available. It’s not a major issue, though—it’s actually kind of charming. I haven’t needed to reach out to their support team, since, to be honest, I’ve never encountered any problems with Zoom.
What problems is the product solving and how is that benefiting you?
This tool addresses the challenge of not needing to be physically present with your colleague or client—just click the link and, instantly, everyone can meet virtually. It helps save money on transportation and also saves the time you would otherwise spend preparing for an in-person meeting. As a result, you can get right back to your other work tasks immediately after the meeting.
Seamless Video Conferencing with Affordable AI Features
What do you like best about the product?
I love how Zoom Workplace has significantly improved my ability to connect with people around the world, addressing issues related to distance and keeping me in touch with distant loved ones, which has alleviated emotional challenges. The user-friendly interface and easy setup have been very beneficial, making video conferencing a seamless experience, thereby enhancing productivity and convenience. The video and voiceover quality are excellent, which makes communication clear and effective. I frequently use the video conferencing and link-sharing features, which are particularly valuable for both productivity and convenience. I also find Zoom Workplace to be quite affordable given its extensive capabilities like powerful AI and document summarizing, making it a compelling choice for continued use.
What do you dislike about the product?
The face of app needs something designer
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves the problem of distance, allowing me to connect globally and maintain personal relationships. Its video conferencing enhances productivity and convenience, while the AI features and affordability make it a valuable tool.
Reliable Platform For Video Meetings And Team Collaboration
What do you like best about the product?
Zoom workplace makes scheduling and hosting meetings very easy, Video and audio quality are consistent, and features like screen sharing, breakout room and meeting recording works smoothly. the shared workspace with chat, whiteboard, and document collaboration helps keep everything in one place instead of jumping between tools, we use it weekly and it's very easy to setup
What do you dislike about the product?
Occasionally heavy meetings or large webinars can affect performance or cause slight delay, but this is very rare
What problems is the product solving and how is that benefiting you?
it helps our team communicate faster, whether working remotely or in the office, Meetings, chats, and collaboration happens in one platform. reducing emails back and forth and making it easier to follow up on decisions and action points.
User friendly Zoom Workplace
What do you like best about the product?
It is a very user friendly. We use is for international calling.
What do you dislike about the product?
The only feature that I miss to see is the ability to see the time zone or current time of the prospect that we are calling to.
What problems is the product solving and how is that benefiting you?
The clarity on the call is amazing.
User-Friendly and High-Quality Meetings Made Easy
What do you like best about the product?
- User-Friendly Interface: Zoom Workplace is widely appreciated for its intuitive design, making it easy for users to schedule, join, and manage meetings without technical hurdles.
- High-Quality Video and Audio: The platform delivers crisp video and clear audio, even in large meetings, which enhances collaboration and professionalism.
- High-Quality Video and Audio: The platform delivers crisp video and clear audio, even in large meetings, which enhances collaboration and professionalism.
What do you dislike about the product?
- Connectivity Issues: While generally reliable, occasional lags or dropped connections can disrupt meetings, particularly in areas with unstable internet.
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What problems is the product solving and how is that benefiting you?
- Remote Collaboration Barriers: With hybrid and remote work becoming the norm, Zoom Workplace provides high-quality video conferencing, screen sharing, and virtual whiteboards to bridge the gap between distributed teams.
- Meeting Fatigue and Inefficiency: Zoom AI Companion helps automate meeting summaries, action items, and even real-time transcription, making meetings more productive and reducing the need for follow-ups.
- Meeting Fatigue and Inefficiency: Zoom AI Companion helps automate meeting summaries, action items, and even real-time transcription, making meetings more productive and reducing the need for follow-ups.
Clear and Simple Interface, But Sound Quality Needs Improvement
What do you like best about the product?
more clarity and easy to understand other option in this as simple as its
What do you dislike about the product?
the sound or the tune used in that its frequency is not that good
What problems is the product solving and how is that benefiting you?
having 50 + members in one meeting and having the control with the admin and fast and also the inter usage is less
Zoom Workplace: Essential, Reliable, and Indispensable for My Daily Workflow
What do you like best about the product?
Zoom Workplace has proven to be incredibly useful, especially in urgent situations. The service is consistently reliable whenever I need it. Nearly everyone I work with already uses Zoom Workplace, which simplifies my day-to-day tasks. On average, I use Zoom about seven times a week. I appreciate having the option to use the camera or not, and as an Executive Assistant, I find myself relying on the chat features more than anything else. Honestly, I couldn't perform my job as effectively without it. Customer Service is amazing as well!
What do you dislike about the product?
My only concern is the criticism Zoom has received regarding its security practices. But I have not heard of any security issues.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to organize meetings on short notice. We often have to arrange several meetings each week with little advance planning, and this platform helps us pull everything together quickly and efficiently.
Reliable Collaboration, But Can Be Overwhelming for New Users
What do you like best about the product?
What I like best about Zoom Workplace is that it brings meetings, chat, and collaboration tools together in one place. It is easy to use, offers clear video and sound, and helps people work or learn together smoothly. The whiteboard and chat features make teamwork simple, and its strong security keeps everything safe. Overall, it is a reliable and convenient platform for communication.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can sometimes use a lot of internet data, which causes video or audio issues when the connection is weak. It also has many features that can feel overwhelming or confusing for new users. Updates happen often, and adjusting to new layouts or tools can take time. In larger meetings, managing participants or keeping focus can also be challenging. Overall, while it is very useful, it could be simpler and more stable at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of communication and collaboration across different locations. It allows people to meet, chat, and share work easily without being in the same place. This saves time, reduces travel, and keeps teams connected. For me, it makes group work, meetings, and classes more organized and efficient. I can join discussions, share ideas, and stay updated no matter where I am, which helps improve productivity and teamwork.
Good for tutors
What do you like best about the product?
I use Zoom to conduct online lessons with a group of students — I am very satisfied. Video and audio quality are consistently good. There are recording and screen sharing features, which are very convenient. When I share the screen or do marks I can see otheк members
What do you dislike about the product?
If there are many people in the group and screen sharing is actively used, it is evident that the application freezes.
What problems is the product solving and how is that benefiting you?
it solves the problem of remote communication and learning. I don't need to be physically present in the classroom — I can teach students from different cities and even countries.
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