Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Essential for Remote Team Management
What do you like best about the product?
zoom helps with the meeting and managing remote teams.
What do you dislike about the product?
Sometimes when we are in the on-site work, we don't need zoom quite often.
What problems is the product solving and how is that benefiting you?
zoom helps with the meeting and managing remote teams.
Reliable, User-Friendly Collaboration for Remote Teams
What do you like best about the product?
Zoom Workplace is reliable, easy to use, and accessible. The video and audio quality are consistent, and features like screen sharing, chat, captions, and breakout rooms make collaboration smooth. It’s especially helpful for remote work, meetings, and accessibility needs.
What do you dislike about the product?
Some advanced features can feel overwhelming or require additional setup, and occasional updates change the interface unexpectedly. Pricing tiers can also be confusing when trying to access specific features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve challenges around remote communication, accessibility, and collaboration. It enables consistent virtual meetings, therapy sessions, and team coordination regardless of location. Features like reliable video, captions, screen sharing, and chat support clear communication, improve efficiency, and reduce barriers for both staff and clients.
Great Collaboration, But Takes Time to Master
What do you like best about the product?
I like that Zoom Workplace brings things into one seamless environment. Collaboration is key and Zoom Workplace allows for it.
What do you dislike about the product?
What I like least is the learning curve - given there are many features and customizations it can take a bit of time to fully absorb all the capabilities.
What problems is the product solving and how is that benefiting you?
Zoom Workplace aids in reliable communication for our team. It helps us be more efficient and connected.
Exceptionally User-Friendly Experience
What do you like best about the product?
Zoom has proven to be both user-friendly and efficient when it comes to managing all of my meeting schedules.
What do you dislike about the product?
As far as I can tell, Zoom doesn't have any drawbacks.
What problems is the product solving and how is that benefiting you?
Streamlining our office communication has made it easier to connect with colleagues, even those located in different parts of the world.
Makes Online Teaching Effortless and Effective
What do you like best about the product?
I can teach my students easily through this app during online mode due poor aqi.
What do you dislike about the product?
Zoom has recently changed its setting to lower hands to clear all feeebacks, which I don't like.
What problems is the product solving and how is that benefiting you?
I am able to teach my kids during online mode due to poor AQI, it's not affecting my teaching time, also due to its sharing features and allowing up to 100 participants at once I am able to teach lot of students have wonderful interactions together also share screen at once for all.
The Ultimate Hub for Seamless Remote Collaboration
What do you like best about the product?
This platform serves as a central hub where we seamlessly bring together all our meetings and discussions, which is especially valuable in this new era of working from home. It allows us to interact with colleagues and customers on a daily basis, making communication both easy and effective. The suite of features is robust, helping us ensure that operations run smoothly and that everyone stays informed.
What do you dislike about the product?
There is absolutely nothing I dislike about it. It is simply amazing!
What problems is the product solving and how is that benefiting you?
This platform lets us schedule meetings directly, so we don't have to manage multiple accounts.
Zoom Workplace-All in one collabration tool
What do you like best about the product?
I like Zoom Workplace because it is seemless flow between chat, meetings and calls, meeting reliability and simplicity and it has strong async+sync balance.
What do you dislike about the product?
There are few things which I dislike about Zoom Workplace which is sprawl feature plus team chat isn't as intuitive as best-in-class chat tool.
The settings and control are fragmented and AI features lacks transparency sometimes.
The settings and control are fragmented and AI features lacks transparency sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fragmented work by bringing meetings, chat, calls, and collaboration tools into a single, reliable platform, reducing the need to constantly switch between apps and lose context.
Simplicity and Reliability at Their Best
What do you like best about the product?
Simplicity and reliability - the recordings are on point, the workspace is easy to use and I am easily able to access recordings I create for my clients outside of meetings.
What do you dislike about the product?
If you are late to a meeting, the auto-record does not kick in, but acts as if it does, then you don't have the recording at the end of the call.
What problems is the product solving and how is that benefiting you?
Cost of having to have another AI recorder for meeting notes/transcription. It helps me with my day-to-day routine and delivers me simple links to connect to meetings.
Reliable video meetings that just work
What do you like best about the product?
The best part about Zoom is how simple and reliable it is. Meetings start quickly, audio and video quality are consistently good, and features like screen sharing, chat, and recording are easy to use even for non-technical users. It works well across devices, which makes collaboration smooth.
What do you dislike about the product?
Sometimes the desktop app feels a bit heavy and consumes more system resources than expected. Also, certain useful features are locked behind higher pricing tiers, which can be limiting for smaller teams. Occasional updates can be disruptive if they happen right before a meeting.
What problems is the product solving and how is that benefiting you?
Zoom helps us avoid delays and miscommunication when working with remote teams or external clients. It makes scheduling and joining meetings quick, reduces back-and-forth emails, and keeps discussions clear with video and screen sharing. Overall, it saves time and helps us make decisions faster without needing everyone in the same place.
Streamlined Collaboration with Room for Improvement
What do you like best about the product?
Zoom Workplace does a great job as an all-in-one collaboration tool. Meetings, chat, and calendar integration work seamlessly together, and the meeting summaries are genuinely helpful for staying aligned and saving time. It’s easy for teams to adopt and keeps day-to-day communication centralized.
What do you dislike about the product?
Some of the AI features, especially meeting transcription customization, are not very intuitive. Even working with IT, the setup was confusing and hard to manage, which ultimately led us to stop using Zoom for transcriptions and rely on a separate tool instead.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration challenges across our team. The platform centralizes meetings, chat, and calendar scheduling, which keeps everyone aligned and reduces back-and-forth emails. The meeting summaries make it easier to track action items and follow-ups, saving time and improving overall productivity for our 50-70 person team.
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