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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

4 AWS reviews

External reviews

113 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Education Management

Easy, fuss-free experience. Superb API support.

  • October 11, 2017
  • Review provided by G2

What do you like best about the product?
Very intuitive UX that is a pleasure to use, marketing campaigns are a breeze to create with their high quality templates. Node.js documentation (and I daresay for the rest of the sdks) are well-written and concise, making it easy to integrate.
What do you dislike about the product?
There really isn't anything to nitpick. This is a very well designed product.
What problems is the product solving and how is that benefiting you?
EDMs used to be cumbersome to send and manage, sendgrid has made it such a pleasure that I now I can't wait to send my marketing emails!.


    Publishing

Great ESP

  • October 10, 2017
  • Review provided by G2

What do you like best about the product?
Integrates well with other email and marketing platforms
What do you dislike about the product?
Nothing really...the customer service is solid and the send rate is decent.
What problems is the product solving and how is that benefiting you?
The cost is reasonable and it integrates will with OfficeAutoPilot


    KJ P.

Fast, Effective, Reliable Email Delivery

  • October 09, 2017
  • Review provided by G2

What do you like best about the product?
We use the API to create a separation of concerns between our various environments. SendGrid makes it fast and easy for us. No more email servers. No more headaches.
What do you dislike about the product?
Can be challenging to get up and running on a new system. Not unique to SendGrid. Most solutions require a little bit of onramp time.
What problems is the product solving and how is that benefiting you?
Email delivery and the elimination of maintenance.
Recommendations to others considering the product:
Don't manage your own email servers, use an API driven solution like SendGrid.


    Stephen M.

Simple to use - but lacks advanced customization

  • October 04, 2017
  • Review provided by G2

What do you like best about the product?
Drag and drop features make it very simple to use
What do you dislike about the product?
Lack of customization - e.g. social media buttons look outdated, and the column setup doesn't allow a huge amount of adaptability
What problems is the product solving and how is that benefiting you?
Our whole structure is modeled around a solid email list, and Sendgrid allows us to hit these lists accurately
Recommendations to others considering the product:
Sendgrid is great, but I'd like to see some more customization options - I've seen some features that MailChimp have that would be cool in Sendgrid


    Information Technology and Services

Works great

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Great option for sending emails from a variety of services. I use the wordpress and microsoft flow integrations.
What do you dislike about the product?
It can sometimes be difficult to login as I set it up through Azure.
What problems is the product solving and how is that benefiting you?
Our problem was that we often need to send transactional emails as a part of other workflows. We've benefited from a solid platform with good deliverability


    Music

Does Its Job

  • July 28, 2017
  • Review provided by G2

What do you like best about the product?
Sendgrid is appropriate for what we use it for.
What do you dislike about the product?
It seems to have some issues with spam filters frequently, which ends up giving our email addresses bad spam ratings otherwise.
What problems is the product solving and how is that benefiting you?
We use sendgrid to send confirmation emails after they purchase a product from us. As I mentioned, it merely does its job.


    Higher Education

Simple solution, huge time saver

  • June 01, 2017
  • Review provided by G2

What do you like best about the product?
We use SendGrid because it integrates well with MailPoet's Wordpress plugin. Our newsletters are now automated, and that is an amazing feeling.
What do you dislike about the product?
I've had no problems with SendGrid or its integration with MailPoet.
What problems is the product solving and how is that benefiting you?
Time management - Now our team is able to focus on other projects, rather than spending valuable time laboring over weekly newsletter emails.


    Marketing and Advertising

Excellent email marketing Platform!!!

  • May 27, 2017
  • Review provided by G2

What do you like best about the product?
I love the navigation and ease of use as well as the customer service that tells you exactly how to operate this software solution. I found the platform to allow me to learn quickly as the layout is logical. The price is very competitive and also the solution allows most companies to run a whitelabel service on it if you have more than 1 client if you are an agency. The reporting part of the software is very detailed and can provide a great level of intel for you and your clients. So outstanding and also A/B testing can be very useful when trying to learn the best way to target your customers. I would ty this platform first before any other and you will see how easy it is to use and benefit from.
What do you dislike about the product?
I found very little things to dislike about this product. If anything I would like the system to be able to integrate with certain CRM systems.
What problems is the product solving and how is that benefiting you?
I am solving my problems by using this software to communicate effectively with their brilliant level of authentication that allows more emails to get through to the intended recipient using DKIM settings and so forth. Also the cost again provided me with a platform that would fit in with my budgets that other systems would be too expensive to do.
Recommendations to others considering the product:
Highly recommend this platform as it will change and streamline your emailing workload.


    Marketing and Advertising

Robust email service for marketing lists

  • March 29, 2017
  • Review provided by G2

What do you like best about the product?
Sendgrid is a reliable email service that consistently gets your emails to your customers' inboxes. For marketing lists it is somewhat lax on bounce limits, and shows how 'healthy' your email list is in real time. Stats provided in real time are informative and show crucial info such as open rates, click-through rates, and soft/hard bounces.
What do you dislike about the product?
While services provided are good, this is a pricey option, offset by a good free starter plan. If you have too high a bounce rate, you will be sorted into a sending server that has more of a chance to land in the spam folder when sending emails.
What problems is the product solving and how is that benefiting you?
Benefits realized is the level of information provided after each email campaign. I am better equipped to perform a/b analysis and work on improving each email campaign based on the the open and click-through rates.
Recommendations to others considering the product:
While sendgrid has a way to manage marketing campaigns, the api can be integrated into other software to still utilize the email sending capabilities, but manage the marketing campaign with a third party.


    Nikita L.

Sending transactional emails

  • March 14, 2017
  • Review provided by G2

What do you like best about the product?
Service works without interruptions, good offering for startups using windows azure (+25K free emails/month)
What do you dislike about the product?
When clicking to edit transactional templates, the service promotes marketing campaigns
What problems is the product solving and how is that benefiting you?
Sending emails for authentication/authorization for our cloud app