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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

8 AWS reviews

External reviews

345 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Yuwen Z.

Great for students

  • September 01, 2019
  • Review provided by G2

What do you like best about the product?
Their support and unsubscribe groups... Also the generous discounts for students!
What do you dislike about the product?
Unsubscribe group only available for APi
What problems is the product solving and how is that benefiting you?
cPanel / WHM as well as other php scripts
Recommendations to others considering the product:
This is great software, and well, since they would only limit email quota, not features, get this!


    martha g.

It simplifies the tasks in the handling of your e-mails!

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.
What do you dislike about the product?
The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.
What problems is the product solving and how is that benefiting you?
With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.
Recommendations to others considering the product:
This program will fit very well, with any start in email marketing campaigns, which can be used to land on certain websites that can be appreciated the goals of your company, implementing this service in the business can open doors to communicate with large customers, or great partners, an opportunity that can not be missed before the current digital marketing.


    Financial Services

Very helpful for our Support

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery.
What do you dislike about the product?
I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited.
What problems is the product solving and how is that benefiting you?
Normally, I'm trying to see if someone did actually get an email and it's just in their spam folder, or if there's an issue within our own network that's causing a no-send issue. Other times I've had to go in to unblock an email address.
Recommendations to others considering the product:
Take some time to play around with the options just so you know how they flow. Initially it's a bit overwhelming, as there are just so many buttons, but you find what you need and it gets to be a simple process and you can do what you need in a heartbeat.


    Matthew K.

SendGrid API Is a Winner

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none.
What do you dislike about the product?
Not many things, multiple user support would be a great addition for agencies.
What problems is the product solving and how is that benefiting you?
Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for.


    Joe C.

Great Service

  • April 29, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.
What do you dislike about the product?
Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.
What problems is the product solving and how is that benefiting you?
We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.
Recommendations to others considering the product:
It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to other options, but you get what you pay for and SendGrid delivers. I would recommend SendGrid to anyone.


    Bryan B.

Perfect Product

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.
What do you dislike about the product?
As of now, I don't have any issues or complaints.
What problems is the product solving and how is that benefiting you?
We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.
Recommendations to others considering the product:
If you're looking for a great product with an easy integration system with an awesome support system, I'd highly recommend this product for you and your company.


    Chance F.

Excellent performance, features, and documentation

  • April 01, 2019
  • Review provided by G2

What do you like best about the product?
I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities.

Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!
What do you dislike about the product?
To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.
What problems is the product solving and how is that benefiting you?
The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.
Recommendations to others considering the product:
Read the documentation - I have found everything I need in the documentation that Sendgrid provides. Make sure you are following the correct version of the API.


    Gregory G.

Extremely happy with SendGrid

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
The API/Software Integration is a breeze and very easy to use. The reports are easy to generate and to understand. As well as the documentation and training information.
What do you dislike about the product?
Nothing! SendGrid meet all of our needs and then some. We have had no issues and do not expect to have any problems.
What problems is the product solving and how is that benefiting you?
Marketing e-mails, Sending bulk e-mail from our applications. Allowing end user to send e-mails from our applications.
Recommendations to others considering the product:
No need to evaluate any other system.


    Financial Services

Powerful but easy

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.
What do you dislike about the product?
Some UI's could be slightly clearer and more obvious.
What problems is the product solving and how is that benefiting you?
We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.


    Craig F.

Excellent Choice

  • February 27, 2019
  • Review provided by G2

What do you like best about the product?
Easy setup was the primary factor for me. But once connected the deliverability was immediate. No more lost billing emails. This reduced phone support time due to customers not recieving invoicing and subsequent late fee notices. Sendgrid solved a big headache for us.
What do you dislike about the product?
I wish the private IP option were a bit cheaper, but realize most may not need this feature.
What problems is the product solving and how is that benefiting you?
Email reliability. Our billing platform now has 100% high open rates due to not being caught in spam filters.