What do you like best about the product?

I like how user-friendly this tool is; it also shows different timezones, it is easier for us to validate it on our system.

What do you dislike about the product?

Sendgrid sometimes doesn't show the email confirmations sent to the clients.

What problems is the product solving and how is that benefiting you?

We are using this tool to see if an email confirmation was sent to the guest or not. It helps us to determine the next course of action to make sure that we will be able to resolve our guest's concern.

What do you like best about the product?

Relatively easy setup, possible to completely without reach out to support.

What do you dislike about the product?

Their customer support is bad and not clear.
We have a very standard e-commerce customer service use case for transactional email.
Our account was closed without any explanation whatsoever sighting 4 policies none of which were applicable to us.
When we requested an explanation they just told me the case is closed on their end and they have no further comments .

What problems is the product solving and how is that benefiting you?

Independent API

What do you like best about the product?

Normal email sending is good
they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation.
I cross-checked the IP reputation of shared IPs, and still, they are very good.
Support is good

What do you dislike about the product?

There are few negatives in automation.
They are add some automation features like in Mailchimp.

What problems is the product solving and how is that benefiting you?

It's solving the email deliverability problems.
Sending bulk emails works perfectly fine.
We have been searching for a good bulk email sender and found Sendgrid to be amazing.
We also looking forward to use automation

What do you like best about the product?

Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together

What do you dislike about the product?

One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful
!

What problems is the product solving and how is that benefiting you?

Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees

What do you like best about the product?

First and foremost, the reliability of Twilio SendGrid is unmatched. The API ensures that emails are delivered promptly and consistently without the hassle of managing complex email infrastructure. With Twilio's extensive network of servers, emails are sent efficiently, minimising the chances of them ending up in spam folders or being undelivered altogether.

Another standout feature is the scalability of Twilio SendGrid. Whether you're sending a handful of emails or running large-scale email campaigns, the API effortlessly handles the workload. This scalability is particularly valuable for businesses that experience fluctuating email volumes or those planning to expand their reach in the future.

Moreover, Twilio SendGrid's email customisation options are impressive. From designing visually appealing templates to personalising content based on user preferences, the API allows for seamless branding and targeted messaging. This flexibility ensures that each email feels tailored to the recipient, enhancing the user experience.

Lastly, Twilio's commitment to security is evident in the comprehensive measures implemented within the SendGrid Email API. With features like authentication, encryption, and SPF/DKIM validation, users can rest assured that their emails are protected from unauthorised access and spoofing attempts.

What do you dislike about the product?

One aspect that could be improved is the complexity of the initial setup process. Setting up Twilio SendGrid Email API requires some technical expertise, and the documentation provided could be more beginner-friendly. Simplifying the onboarding process and providing more intuitive resources would greatly benefit users who are new to the API.

Another area where Twilio SendGrid Email API falls short is in its email template editor. While the API allows for customization, the template editor lacks advanced features and can be somewhat limited in terms of design capabilities. Enhancing the template editor with more intuitive drag-and-drop functionality and a wider range of pre-designed templates would make email creation more efficient and visually appealing.

What problems is the product solving and how is that benefiting you?

Reliable Email Delivery: One of the core challenges in email communication is ensuring reliable delivery. Twilio SendGrid Email API addresses this issue by leveraging a robust infrastructure and delivery optimization techniques. It handles complex tasks such as managing sender reputation, handling bounces and spam reports, and implementing authentication protocols like SPF and DKIM. As a result, emails are more likely to reach the recipients' inbox, reducing the risk of undelivered or lost messages. This reliability ensures that important information, notifications, and marketing campaigns reach the intended audience consistently.

Scalability and Performance: Scaling email delivery infrastructure can be a significant undertaking for businesses, particularly during peak periods or when handling large email volumes. Twilio SendGrid Email API offers a scalable solution that can handle varying workloads effortlessly. Whether you need to send a handful of transactional emails or execute massive marketing campaigns, the API efficiently manages the volume without compromising performance. This scalability ensures that businesses can expand their email reach and accommodate growing demands seamlessly.

Analytics and Optimization: Understanding the effectiveness of email campaigns is vital for businesses to refine their strategies and improve results. Twilio SendGrid Email API provides comprehensive analytics and reporting capabilities. Users can access valuable insights such as open rates, click-through rates, engagement metrics, and bounce rates. This data empowers businesses to measure the impact of their email campaigns, identify areas for improvement, and optimize their email content, timing, and targeting.By leveraging these insights, businesses can enhance engagement, increase conversions, and build stronger relationships with their audience.

What do you like best about the product?

SendGrid is such a brilliant idea. With SendGrid, we were able to check if emails had been sent to the recipient and if they were able to receive and check it. We were able to see if they had read it or not.

What do you dislike about the product?

I don't think there is something I dislike about SendGrid. I love SendGrid very much. It is one of the best applications that we were able to use with our day to day tasks.

What problems is the product solving and how is that benefiting you?

With SendGrid, we were able to monitor email deliverability. We were able to check if all emails were sent successfully and if the recipient received and checked it.

What do you like best about the product?

We liked the fact that we could start with a free tier and when we grew and knew we had a good business transform our account to a PRO plan. Now we have 2 account each credit worth of more than 150k recurring every month.
Payment option and fexibility is also pretty good.

What do you dislike about the product?

We havent face any issue with sendgrid
For tracking purposes they use their sendgrid tracking URL, which has a bad effect on our very important email campaigns.

What problems is the product solving and how is that benefiting you?

We needed a very realiable email service provider to send mails to clients. As you know the importance of sending client emails and to make them fall in inbox is itself a difficult task. Sendgrid does that in a realiable and convincing way.

What do you like best about the product?

I recently had the opportunity to use the Twilio SendGrid Email API, and I'm impressed with its functionality and performance. This email delivery platform is a robust and reliable solution, offering a wide range of features that perfectly meet the needs of any business or developer. In this review, I would like to highlight the strengths and benefits I found when using the Twilio SendGrid Email API.

User-Friendly Interface and Easy Integration:
One of the first things that impressed me about the Twilio SendGrid Email API was its intuitive and user-friendly interface. The provided documentation is clear and concise, making integration with my existing system a breeze. Additionally, they offer well-documented code libraries for various programming languages, making implementation quick and painless.

Advanced Customization Features:
The Twilio SendGrid Email API provides a wide range of advanced customization features, allowing me to create highly personalized and engaging emails. By using dynamic variables, I can segment and customize content based on recipients' preferences and characteristics. This results in more targeted and effective communications, improving response rates and customer engagement.

Reliable Delivery and Scalability:
One of the biggest concerns when sending mass emails is ensuring they reach recipients' inboxes and aren't marked as spam. The Twilio SendGrid Email API exceeded my expectations in this aspect. Its delivery infrastructure is highly reliable, ensuring an extremely high delivery rate. Furthermore, they have partnerships with trusted email providers and have implemented best sending practices to ensure my emails have the best chance of reaching recipients' inboxes. Additionally, the platform is highly scalable, allowing me to send emails in high volume without performance issues.

Detailed Analytics and Monitoring:
The Twilio SendGrid Email API provides a wide range of analytics and monitoring features, allowing me to track the performance of my email campaigns in real-time. I can obtain important metrics such as open rates, click-through rates, and bounce rates to assess the success of my campaigns and make informed decisions for future optimization. This real-time visibility is invaluable for understanding recipient engagement and improving the effectiveness of my email marketing strategies.

Conclusion:
In summary, the Twilio SendGrid Email API is a powerful and reliable email delivery solution, offering advanced customization features, reliable delivery and scalability, as well as detailed analytics. Its user-friendly interface and clear documentation make integration quick and easy. If you're looking for a solution to streamline your email delivery and enhance your email marketing efforts, I highly recommend the Twilio SendGrid Email API.

What do you dislike about the product?

One aspect that stands out is the pricing for dedicated servers, which I find to be expensive. This can be problematic as having access to this functionality is essential for preventing emails from ending up in recipients' spam folders. Lower-priced options for dedicated servers or alternative pricing models could make this service more accessible to a wider range of users.

What problems is the product solving and how is that benefiting you?

The Twilio SendGrid Email API solves the problem of efficiently delivering notifications to our users through our SaaS platform. Prior to using Twilio SendGrid, we encountered challenges in reliably delivering email notifications to our users' inboxes. These issues affected our ability to effectively communicate with our users and ensure that important updates and notifications reached them in a timely manner.

By integrating Twilio SendGrid Email API into our platform, we have been able to benefit in several ways. Firstly, the reliable delivery infrastructure of Twilio SendGrid ensures that our emails have a high chance of reaching recipients' inboxes instead of being marked as spam. This has significantly improved the overall deliverability of our notifications.

Secondly, the advanced customization features provided by Twilio SendGrid allow us to personalize our email notifications, tailoring them to each user's preferences and characteristics. This level of personalization helps to enhance user engagement and improve the effectiveness of our communication.

Furthermore, the detailed analytics and monitoring capabilities offered by Twilio SendGrid Email API enable us to track the performance of our email notifications in real-time. We can measure metrics such as open rates, click-through rates, and bounce rates, which provide valuable insights into the effectiveness of our notifications. This data-driven approach allows us to make informed decisions and optimize our email notification strategies for better user engagement.

Overall, Twilio SendGrid Email API has solved our email delivery challenges and significantly improved our ability to efficiently deliver notifications to our users. It has enhanced the reliability, personalization, and tracking of our email communications, ultimately benefiting our SaaS platform and ensuring effective communication with our user base.

What do you like best about the product?

Firstly, they offer start-up credits which is a big saviour for nascent stage businesses, their APIs are super efficient; they deliver email in fractions with accuracy. It's easy to configure and a layman can design and deploy the emailer.

What do you dislike about the product?

Their email credit system usually has synchronization problem and that creates trouble for startups as they are blocked from sending emails all of a sudden.

What problems is the product solving and how is that benefiting you?

We are able to send marketing emails, transactional emails with personalization, track the deliverables, understand the user behavior with their analytics

What do you like best about the product?

Connecting other platforms to Sendgrid and stopping worrying about deliverability has been critical to our company and marketing strategies, both on the sales and transactional emails sides. Now we can monitor the quality of our emails, connect new domains to our servers and be aware of their score.

What do you dislike about the product?

It takes a bit of a steep learning curve for users who don't know about programming or marketing automation. It is not something severe, but it would be good if the platform were a little more friendly

What problems is the product solving and how is that benefiting you?

Sendgrid has solved our deliverability problem to a large extent. There is always the possibility of someone marking you as spam or bouncing in your inbox. However, Sendgrid manages to get the emails to our clients' inboxes ALWAYS