Confluence
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Outstanding Experience with This Software
What do you like best about the product?
I really like how everything is organized in one place, making it easy to find what I need. The navigation bar is smooth, and I also enjoy having the ability to customize it to my preferences.
What do you dislike about the product?
I would describe the design as quite plain; it's simple, without anything complex or dynamic.
What problems is the product solving and how is that benefiting you?
This tool is used for managing internal process knowledge, as well as facilitating internal communication and sharing project-related information when needed.
The Ultimate Tool for Team Knowledge Sharing
What do you like best about the product?
is the best tool to document all the IT changes and create a knowledge base to share with all of our team
What do you dislike about the product?
I think Attlassian could improve the experience to navigate in all documentation that our teams could create...but with the AI function we can found any knowledge uploaded in our instance. That's so awesome.
What problems is the product solving and how is that benefiting you?
we don't have any problems, but if we would have it, the attlassian team could aboard it.
Vital for Company Documentation with Built-In Screen and Video Recording
What do you like best about the product?
I like Confluence for keeping documents private while allowing automatic sharing within my organization and groups. I appreciate the inbuilt feature for recording a video or screen, which means I don't need a third-party tool to first record and then upload. It's really handy for client feature review and for the QA team when tagging bugs or creating video documentation. I also find the initial setup very easy; as soon as I log into our system, I get access to Confluence automatically.
What do you dislike about the product?
It's not as common as Google Docs or Microsoft Teams. It needs some more enhancement from UI/UX to be easily usable all over the world.
What problems is the product solving and how is that benefiting you?
I use Confluence to create, manage, and share documents within our organization. It keeps data private while allowing automatic sharing within teams. Its built-in video and screen recording feature eliminates the need for third-party tools.
Seamless Jira Integration and Real-Time Collaboration
What do you like best about the product?
The integration with Jira is great and allow easy of switching between them. Ang the real time collaboration feature is a game changer for complex pages.
What do you dislike about the product?
The formatting is a bit tricky, have all the features for formatting but it is complex to use for new user. The table formatting need to update.
What problems is the product solving and how is that benefiting you?
The major problem it is solving is knowledge management, process documentation and collaborations on project.
Centralized Documentation Made Effortless
What do you like best about the product?
Confluence provides a single source of truth for all internal documentation, from product specifications and meeting minutes to knowledge sharing. The page hierarchy and search functionality make it easy to locate and organise content at scale.
What do you dislike about the product?
Formatting can sometimes feel restrictive compared to more traditional word processors. Loading times can increase with large pages containing embedded media or diagrams.
What problems is the product solving and how is that benefiting you?
Confluence has become the cornerstone of our internal communication and documentation strategy. It provides the structure and flexibility we need to document specifications, track decisions, and maintain clarity across departments. By linking directly with Jira, Miro, and Slack, Confluence ensures that design discussions, product updates, and implementation details remain synchronised in real time. Our teams use it daily to create, share, and refine documentation collaboratively, reducing silos and improving knowledge retention. Whether capturing sprint retrospectives, maintaining technical documentation, or sharing internal policies, Confluence keeps everything organised and accessible. It’s a vital part of how Sterling maintains alignment and transparency throughout the product development lifecycle.
Reliable Knowledge management and collaboration tool
What do you like best about the product?
What I like best about confluence is how seamlessly it centralizes team knowledge and collaboration
What do you dislike about the product?
One downside of confluence is that it can feel heavy and complex as content grows
What problems is the product solving and how is that benefiting you?
it solves the problem of scattered knowledge and inconsistent documentation and its also helps me in the same way
Effortless Document Sharing and Seamless Integration
What do you like best about the product?
The application makes it simple to share information between departments and to locate and review new documents. I appreciate its user-friendly interface and the straightforward management of user access controls. Integration with our identity provider is also seamless and requires minimal effort.
What do you dislike about the product?
Rovo AI still has a lot of room for improvement, as it frequently fails to clean up, organize, or enhance documents as expected. I would appreciate it if Rovo offered more features and greater capabilities, especially when it comes to assisting with document creation and making improvements.
What problems is the product solving and how is that benefiting you?
Knowledge sharing between teams is straightforward, making it easy to find and view updates on various projects and teams. Requesting access to information from other teams is also a simple process.
Centralized Documentation Made Easy with Confluence
What do you like best about the product?
I like that Confluence is easily accessible and allows me to create pages with ease. There are so many templates available which I can choose from based on what I need. Using the blank template, I can customize it to add whatever details I want and create a well-phrased document with links that I can share across pages. It provides an easy way to create and manage project documents related to architecture, working, and details that can be shared across the platform. I appreciate that Confluence is centralized and allows everyone from the team and business side to access it easily. We use the web UI version, and I've found the initial setup to be straightforward once the space is created. We can log in with the organization's credentials and share our thoughts in the required format pages.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
Confluence offers an easy way to create and manage project documentation that can be accessed by the team and business side, centralizing information sharing.
Central documentation repository for whole business
What do you like best about the product?
Confluence gives us a single place to document how we build and operate the product. It’s flexible enough for specs, SOPs, and decision logs, and the Jira integration keeps docs close to the actual work. It’s been especially useful for keeping engineering, product, and ops aligned as the team scales.
What do you dislike about the product?
It’s easy for things to get messy unless you already have strong standards. Page sprawl and inconsistent structure have made it harder to find things over time.
What problems is the product solving and how is that benefiting you?
It's basically solving documentation across the business. We keep all of our company docs, workflows, processes, etc. in Confluence. It's used by engineering, design, customer service, and ops teams today.
Well-Integrated, But Frustrating Editor Experience
What do you like best about the product?
I appreciate the free user tier in Confluence that allows me and my small team to use it for free up until 10 users. This makes it a cost-effective choice for us. I also like how well it integrates with Jira, which we already use, making it logical to use Confluence as well. Additionally, the integration with Loom is quite handy for linking directly within Confluence.
What do you dislike about the product?
The editor is absolutely god awful and very annoying, especially the new experience, which nobody asked for. Also, the initial setup of Confluence takes some effort and involves setting up settings, spaces, and page structures, which could be improved.
What problems is the product solving and how is that benefiting you?
I use Confluence for documentation and knowledge storage, which integrates well with Jira and Loom. It offers a free tier for small teams, but the editor can be quite annoying.
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