Confluence
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Great for Role-Based Page Restrictions
What do you like best about the product?
I like that it has the ability to restrict pages by teams or role.
What do you dislike about the product?
Without proper naming convention, finding documents becomes harder.
What problems is the product solving and how is that benefiting you?
I use Confluence to maintain important documents. My team used it so that we can access documents easily in one place.
Effortless Documentation with Structured Pages and Templates
What do you like best about the product?
It makes documentation effortless with its structured pages and templates.
What do you dislike about the product?
The editor feels sluggish and formatting options are limited.
What problems is the product solving and how is that benefiting you?
Confluence is like our company wiki, all of our documents are centralized with its help.
Clean Interface and Great Templates Make Documentation Easy
What do you like best about the product?
I like its clean interface and it is best for documentation. It also have a lot of templates.
What do you dislike about the product?
Compared to Google Docs, page reload speed is slow.
What problems is the product solving and how is that benefiting you?
It helps us to store project documentation and meeting notes in one accessible space. It helps to ensure information consistancy.
Confluence Review: A knowledge sharing workspace made easy.
What do you like best about the product?
Ease of use. Using Confluence on day to day basis. Multiple users can edit and view at same time. Document management and colloboration between various teams. It can be integrated with Jira and Teams as well which helps to access and simplify things. Documenting SOPs and sharing over to team was easy.
What do you dislike about the product?
Beginners can find it difficult as interface can be confusing at the beginning. Documenting SOPs sometimes lags and need to review and submit twice.
What problems is the product solving and how is that benefiting you?
Helps in team colloboration and sharing of Knowledge is easy. Anyone can check the documentation at any time and make changes or comment inline which is visible for others as well.
Great for Work Info and Wikis, but Needs Design and Autosave Improvements
What do you like best about the product?
can store all work information, good for wiki pages
What do you dislike about the product?
not so modern design, autosave not working
What problems is the product solving and how is that benefiting you?
wiki documentation
Consider this before you implement confluence
What do you like best about the product?
I really like its power as a centralized knowledge hub, which completely eliminates having separated information for your company. What I consider the most significant advantage is the seamless, deep integration with Jira, allowing teams to instantly link live issues, defects, development tasks, etc to comprehensive product and company documentation, and project plans. All of that, combined with a clear Space and Page hierarchy and real-time collaborative editing, makes it the definitive single source of truth for organizational knowledge and project context.
What do you dislike about the product?
I dislike its scalability and technical overhead. Sometimes, performance and loading time can become really slow when pages have lots of content, numerous attachments, or heavy macros, making editing a real challenge. From my experience, non-experienced users are the ones that suffer the most, especially with its extensive features and the initial challenge of navigating complex Space permissions and organizational structures. Finally, some people in the company have been struggling with the search function, as not all tickets are displayed before pressing the enter key, which may confuse them.
What problems is the product solving and how is that benefiting you?
Confluence has worked for the company as a single source of truth, which means a place where we can find all the necessary documentation for any of the projects or the company itself (good practices, policies, manuals, how-tos, some technical documentation, etc.), and we can keep adding important information related for future references. This benefits our people by reducing the time spent searching for project/company context and ensures everyone is working from the latest, most accurate data. Also, its seamless integration with Jira further enhances this by connecting documentation directly to execution, driving better project alignment and faster decision-making.
Perfect for documentation and cross-team alignment
What do you like best about the product?
It's super easy to organize team documentation and share knowledge in one place. I like how you can create pages quickly, link them together and collaborate in real-time. The integration with Jira makes it even better for tracking project details.
What do you dislike about the product?
Formatting can sometimes get tricky, especially when copy-pasting from other tools. The search feature also feels a bit slow when you have a lot of pages. Sometimes loading larger pages with images and tables takes longer.
What problems is the product solving and how is that benefiting you?
Confluence keeps all our project notes, documentations and meeting summaries in one shared space. Before Confluence, we used scattered Google docs - now everyone knows where to find the latest version of everything. It's improved transparency and reduced back and forth communication between teams
Excellent Documentation and Collaboration, Easy Sharing and Search
What do you like best about the product?
Great documentation and collaboration tool
Easy to share and find docs
Easy to share and find docs
What do you dislike about the product?
Nothing major. Managing images in the doc should be easier
What problems is the product solving and how is that benefiting you?
Collaborating with teams
Getting aligned on outcomes and goals
Getting aligned on outcomes and goals
Keeps our team organized and aligned
What do you like best about the product?
Confluence makes organizing and sharing documentation within the team straightforward. I appreciate the hierarchical structure of pages, which keeps project information and meeting notes neatly arranged. The integration with Jira is a significant advantage, as it allows technical documentation to be directly linked to project tasks. Additionally, the platform supports collaborative editing, maintains a version history, and offers templates that streamline the creation of standard documents.
What do you dislike about the product?
At times, the page editor can be sluggish, particularly when handling large documents or when several people are editing simultaneously. The permission system may also be somewhat confusing for newcomers, especially when it comes to managing access across different spaces. Improving the intuitiveness of the search function and increasing loading speed would enhance the overall experience.
What problems is the product solving and how is that benefiting you?
Confluence has made it much easier for us to keep our documentation, project notes, and internal processes organized in a single location. Previously, information was spread out across emails, chats, and shared drives, which made it difficult to locate the most up-to-date versions. With Confluence, everyone can work together on the same page, monitor changes, and connect related Jira tickets for greater transparency. This has enhanced communication between departments and significantly streamlined the onboarding process for new team members.
Multi purpose tool, easy to toggle
What do you like best about the product?
Can be used for variety of tasks, information sharing.
What do you dislike about the product?
Didn't back up from the old version to cloud based confluence and we lost our data.
What problems is the product solving and how is that benefiting you?
It's a great knowledge base tool along with team collaboration.
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