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Confluence

Atlassian

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External reviews

4,059 reviews
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External reviews are not included in the AWS star rating for the product.


    Mr. Anand C.

Use it for document purpose

  • October 11, 2025
  • Review provided by G2

What do you like best about the product?
Well, it is very easy to use and privacy was absolutely. We are feel secure to have this product with our firm.
What do you dislike about the product?
Large file some time didn't load properly.
What problems is the product solving and how is that benefiting you?
Documention was become easy and we upload data to our employee learning


    Financial Services

Confluence just makes life easier.

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
All our project documentation and meeting notes are now stored in a single location, making it much easier to stay organized. We no longer have to search through countless Slack threads or email chains, as this has become our main hub for keeping everyone on the same page.
What do you dislike about the product?
Probably an option to auto-save/auto-publish in normal docs which is currently only available with live docs
What problems is the product solving and how is that benefiting you?
The documentation serves as the go-to resource for all teammates whenever they need a resolution. It also supports advanced integrations that aren't available in other workspace management platforms.


    Automotive

Efficient Collaboration and Knowledge Management Tool

  • October 10, 2025
  • Review provided by G2

What do you like best about the product?
Confluence provides a very intuitive and organized way to document, share, and collaborate on information across teams. I really appreciate how easy it is to structure content with pages and spaces, as well as the integration with Jira, which makes project management much smoother. The real-time collaboration and version history are also great for keeping track of changes and ensuring transparency.
What do you dislike about the product?
Sometimes the editor can be a bit slow or laggy, especially with large pages or heavy formatting. It can also take some time for new users to understand the structure and permissions system. Additionally, some customization options (like layouts or templates) could be more flexible.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize all project documentation and team knowledge in one accessible place. It solves the problem of scattered information across different tools or chats by creating a single source of truth for everyone. This makes collaboration easier, speeds up onboarding for new team members, and reduces time spent searching for information. As a result, our team communicates more effectively, stays aligned on goals, and maintains better project visibility.


    Rene M.

This is the best documentation tool for your company

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use with great AI tools, and I can share this data within the company and integrate it with my Slack account
What do you dislike about the product?
Its not for smaller companies, the price of the suite can be high
What problems is the product solving and how is that benefiting you?
Having a single, reliable source for all my documentation has been incredibly helpful. It streamlines my workflow and ensures that everything I need is organized and easy to find.


    Computer Software

Great tool for publishing and sharing articles

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use, you can pretty much build a knowledgeable base for any topic and share it with your team. It is easy to keep track of when the articles have been updated.
What do you dislike about the product?
Nothing in particular, I think it is a great way for sharing knowledge across the organisation you work.
What problems is the product solving and how is that benefiting you?
Creating knowledge bases for any type of project we work on where we share code, best practices, steps to follow


    mukesh b.

Great tool for smarter collaboration and transparency

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Confluence is how easy it is to use and set up. The interface is clean, so creating and organizing pages feels effortless. it offers a good number of useful features and integrates smoothly with tools like Jira and Slack, which keeps everything connected. I use it often it document processes and share updates, and the support and resource available makes the experience even better. Overall, It's simple yet powerful tool for team collaboration.
What do you dislike about the product?
At times, Confluence can feel a bit slow when loading large pages or attachments. The search features could also be more accurate, It sometimes takes extra effort to find older documents. Apart from that, the permission settings can get little confusing when managing access for multiple teams. However, these are minor issues compared to the overall ease and usefulness of the platform.
What problems is the product solving and how is that benefiting you?
Confluence has solved the problem of scattered and inconsistent documentation within our team. It provides a single, organized space where everyone can create, update, and access information easily. This has reduced dependency on emails and chat threads for sharing updates. It’s also improved collaboration, multiple people can work on the same page and track changes in real time. Also the great feature of Jira integration is very useful as i can link any ticket with its related documentation on confluence. Overall, it helps me save time, stay aligned with the team, and maintain clear, up to date project documentation.


    Computer Software

Good set of functionalities for knowledge sharing and centralized documentation

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
The powerful search features are a major advantage, especially when combined with how easy it is to set up new pages using the many built-in components such as tables, frames, and sections.
What do you dislike about the product?
The UI/UX could benefit from some updates and enhancements to achieve a more modern appearance. Additionally, having AI functionalities integrated would be a significant advantage.
What problems is the product solving and how is that benefiting you?
We use Confluence as our team's centralized documentation tool. We write documentation for everything related to our team's ways of working, as well as for ongoing feature work.

We also use it as a knowledge base to share context about our projects and applications across all teams, and to document existing processes internally for the engineering and product teams.


    Devang G.

Excellent collaboration and documentation platform

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is a powerful and reliable collaboration tool that helps teams create, organize, and share knowledge seamlessly. Its integration with Jira and other Atlassian products makes project tracking smooth and efficient. The platform’s version control, structured spaces, and ready-to-use templates, easy to implement to make documentation easy and transparent, good to use for daily. It’s especially useful for software and project teams who want a centralized knowledge hub for all updates, guides, and discussions
What do you dislike about the product?
On the downside, Confluence can feel slow when handling large pages or heavy attachments, and its permission settings can be confusing for beginners. The user interface may also seem complex at first. However, Atlassian’s support team is generally helpful and responsive, backed by detailed documentation and an active community forum that provides solutions to most issues quickly.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered and unorganized information within a team by providing a single, centralized space for all documentation, project updates, and knowledge sharing. Instead of relying on multiple tools or emails for collaboration, teams can create, edit, and track content in one place. This improves transparency, reduces miscommunication, and saves time spent searching for information. It benefits teams by streamlining workflows, ensuring everyone stays aligned on goals, and maintaining up-to-date project documentation that can be easily accessed and referenced by anyone at any time.


    Ljupcho T.

One of a kind collaboration and documentation tool

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
We have implemented Confluence on our premises, and it serves as our primary tool for collaboration, documentation, and sharing news and announcements at the company level. It is quite user-friendly, making it easy to store documentation, specifications, and meeting notes. In short, you can rely on it for all your daily tasks. Multiple users can work on the same pages, leave comments, and edit content without any issues, as version history is tracked in the background. This means you don’t have to worry about losing valuable data or information. Confluence also offers a variety of useful templates and macros that help users set up pages efficiently. We use Confluence daily because it is our main platform for sharing news, events, and company-related information. Integration with Jira is straightforward. Since Confluence is a paid service, their customer support is quite responsive and helpful.
What do you dislike about the product?
For non technical users especially the number of features, macros, settings, and structure can be overwhelming.With a lot of content many pages, images macros, etc, page loads or search can become slow from time to time.As any other software the pricing is quite an issue, but if you need more users the base cost will raise.
What problems is the product solving and how is that benefiting you?
COnfluence helps our team and company to centraliza all project documentation, meeting notes internal processes in one plase. In simple words confluence solved our documentation chaos.


    Ryan L.

Easy to use and quick search feature!

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I enjoy using Confluence because it provides a centralized, collaborative platform that makes organizing, documenting, and sharing information easy and efficient. It streamlines team communication by allowing multiple people to work on the same pages in real time, while also maintaining version history and accountability.
What do you dislike about the product?
Performance Issues at Scale

Large pages or spaces with heavy content can be slow to load or edit.
What problems is the product solving and how is that benefiting you?
Scattered Information

Problem: Information is spread across emails, documents, chats, and people’s heads.
How Confluence Helps: It centralizes documentation, meeting notes, project plans, and decisions in one searchable, structured space.

Poor Team Collaboration

Problem: Teams struggle to collaborate effectively, especially across locations or time zones.
How Confluence Helps: Multiple users can edit pages in real time, leave comments, and track changes—enhancing transparency and teamwork.