Confluence
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Team Tool for everyone
What do you like best about the product?
simple yet very feature reach environment for teams (small or enterprise size)
What do you dislike about the product?
you choose to go BIG > make sure you can afford it...
What problems is the product solving and how is that benefiting you?
We managed to consolidate all notes in one place and have them to hand when required for all our development needs.
Recommendations to others considering the product:
Very good and cheap for a small starter team with room to grow.
Very nice tool for team collaboration
What do you like best about the product?
Confluence provides a workspace for the team to collaborate and share information.
You can create workspaces and then add pages and document any information like study material, project information, meeting notes, personal notes etc.
For projects, the overview and go-by study material can be kept and thus, can be seen by anyone in the team whenever required.
You can create nested pages i.e. page trees to store information in a hierarchical way.
You can like or comment on any stuff or page.
Analytics are generated for each page to see how many people viewed the page and how many times etc.
You can create workspaces and then add pages and document any information like study material, project information, meeting notes, personal notes etc.
For projects, the overview and go-by study material can be kept and thus, can be seen by anyone in the team whenever required.
You can create nested pages i.e. page trees to store information in a hierarchical way.
You can like or comment on any stuff or page.
Analytics are generated for each page to see how many people viewed the page and how many times etc.
What do you dislike about the product?
There is nothing that I dislike about confluence except there could be functionality to add To-do lists.
What problems is the product solving and how is that benefiting you?
Out team is using confluence for sharing critical information about the project so that all team members can be up-to-date and any new members can get first hand information about the project at a secure place.
Confluence allows all type of content on a page, be it text or images or charts, tables etc. This makes pages very interactive and easy to go through.
Confluence allows all type of content on a page, be it text or images or charts, tables etc. This makes pages very interactive and easy to go through.
Confluence - excellent wiki tool
What do you like best about the product?
Look n feel and alerts.
Easy to locate discussions and qna.
Easy to locate discussions and qna.
What do you dislike about the product?
Difficult to customize. Does have customization features but needs technical expertise to to be able to yse that
What problems is the product solving and how is that benefiting you?
Knowledge management. More lika a Q&a forum
Great for organising and sharing work
What do you like best about the product?
It’s a very visual layout that allows you to see all your work in one place. It also makes cross team collaboration really easy. It’s very intuitive and user friendly
What do you dislike about the product?
To customise it it does require some effort and research - developers and more technology savvy people will be better at this
What problems is the product solving and how is that benefiting you?
Creating work and sharing it with colleagues virtually. This is particularly important at the moment when we are all working remotely and struggling to collaborate
Recommendations to others considering the product:
Be open minded and creative in how you use it and you’ll get more out of it
Great tool for Collaboration
What do you like best about the product?
We use this for our Safe Agile process, best parts are shared calendars, Sprint Retrospective boards, Additional documentation for Feature refinement. Confluence is easily one of the tabs I refuse to close, since I need it on a daily basis. The seamless linking with Jira is very helpful, makes juggling tickets/epics/features much easier to tag notes and plan out.
What do you dislike about the product?
Interface is not super intuitive. I sometimes lose my place, or can't find my way back to the calendar I was looking for or the Retro board I needed to be in. This is something that could be a "me" thing, where I just need to spend more time digging in and getting comfortable navigating my way around.
What problems is the product solving and how is that benefiting you?
The main problem we solve is a very collaborative calendar to help our technical teams coordinate various environments. This makes sure one team isn't trying to update or modify an environment while another is doing a hot fix or setup work. Since I am the non technical person, the calendar lays it all out in a linear fashion that helps anyone and everyone know what is going on and when. Super beneficial.
Recommendations to others considering the product:
Take your time, get comfortable, share and start collaborating
The most flexible and easy to use tool for collaboration on documentation
What do you like best about the product?
Ease of use and most of all the insane amount of customisability through all the add-ons
What do you dislike about the product?
With a lot of customisability also comes a lot of training and customising. But this is only limited to the amount you choose yourself
What problems is the product solving and how is that benefiting you?
Team and company wide collaboration on documentation
Confluence optimizing our teamwork
What do you like best about the product?
The software can be used from any device, deployments are installed and available in Android, iOS and the Cloud. Confluence keeps you informed about the latest developments because it offers the ability to follow wiki spaces and specific authors. It offers your team calendars and notifications about updates to the project they are working on together. Optimizes our teamwork by providing the option to share the progress of your tasks with them and reach new conclusions and strategies in a group setting
What do you dislike about the product?
Budget management and portfolio management are some of the functions that are not available in project management software. Not all administrators or users have the ability to structure content to edit web designs. A high level of knowledge is required with Confluence to understand specific functions such as permission models.
What problems is the product solving and how is that benefiting you?
Our business marketing campaigns have been improved using Confluence, we have gained more customers and more revenue since then. The editor has been very easy to use and there are excellent plug-ins for exporting PDF documents. It has helped us to become more united with our clients on documentation projects and to document company procedures.
Recommendations to others considering the product:
Project management could be more equipped with features such as a customer portal and Kanban board. A real-time chat would speed up communication between users and customers. The design of the platform could be improved, placing more eye-catching and colorful icons. These are just small tips because I don't see anything significant negative
Helpful Knowledge-base
What do you like best about the product?
I am on the user end of Confluence, specifically use it for Wiki. I like how it is easy for us to search for articles generated about our Internal Teams. It is nice because in our day to day we need to troubleshoot with customers and we are not a walking encyclopedia of all the processes and details of each department... as such having Confluence and the myriad of articles actually makes our day to day more efficient. The answers are at our fingertips with just a search. Also, it allows us to be better partners to the other departments. This way, instead of bugging them for general knowledge question, we can just easily find it.
What do you dislike about the product?
If I had to pick something I dislike is that there should be a way for the end user to request edits. For now, we have to go through a separate ticketing system to request edits to the pages in Confluence. Additionally, there is no static URL for pages which kind of sucks especially if you have already bookmarked the page and then it's moved, so def recommend static URLs to be implemented.
What problems is the product solving and how is that benefiting you?
One of the biggest issue is product and process knowledge. Confluence and the articles shared by our departments that we work with is a tremendous resource both to our new hires and experienced reps. For the new hires who just came out of a week or so of training, Confluence allows them to easily pinpoint articles and answers for issues that may not have stuck through training. For experienced reps, it allows us to look up information too as well as stay up to to date on any updated articles.
Recommendations to others considering the product:
It's great place for your departments to come together and share and build out articles. Good for knowledge sharing.
Tool for internal documentation
What do you like best about the product?
Confluence is a corporate wiki solution that does what it says on the tin, it lets companies manage their internal documentation in a reasonably easy manner.
What do you dislike about the product?
It is clunky and hard to navigate for large organisations. The UI seems outdated and isn't very intuitive.
What problems is the product solving and how is that benefiting you?
Internal documentation of software engineering workflows and tooling.
The perfect application to capture all that important knowledge for a project
What do you like best about the product?
Confluence is dynamic software that provides an open workspace where you can share ideas and information that are extremely important to generate the momentum needed to do a better job. Confluence has a large number of tools that help you create, manage and collaborate on any task, you can schedule product launch plans and manage marketing campaigns, its interface is very attractive and easy to use also has many integrations finally has a very ethical and professional technical support with a very short response time this helps a lot to the credibility of this application
What do you dislike about the product?
Confluence is a powerful application to manage projects but it has some errors that I would like to diagnose the developers as for example its functions to manage budgets are very deficient I consider that they need to be reinforced, the navigation in its Web site is a little slow and complicated, it does not have available tutorials to be able to have a better knowledge of the functions of the software reason why its curve of learning is a little high finally it is a software that counts on little agile methodologies
What problems is the product solving and how is that benefiting you?
My organization currently uses Confluence as a collaboration tool because it allows us to brainstorm, product stories, change logs, track production issues and do standup meetings. Confluence's knowledge management module is wonderful and has given us as users the ability to delegate, monitor and track the tasks assigned to each employee which has been extremely useful for planning all our projects
Recommendations to others considering the product:
Confluence is the perfect application for those organizations that have the need to manage a very broad knowledge base because it has an interface where it is really very simple to search for information about a particular project or topic, in fact I think it is one of the best tools to manage all the information about a project which is important to discuss ideas and be able to reach a specific point that helps us achieve our goal
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