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Confluence

Atlassian

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4,149 reviews
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    sayan C.

Best tool for collaboration and workflow management.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
This is the best tool for collaboration and workflow management. I am using it for last 5-6 years.
These are the feature I like most.
1. Maintaining project/product documentation version-wise and ease to access.
2. Multiple in-built design templates, handy for maintaining a pattern for all similar types of document say for example the same style can be used for all "Technical design" documentation.
3. Integration or connectivity with jira is fantastic to capture day-to-day scrum activity and retrospective details efficiently.
4.It can be used as an end-to-end project management tool, and transparency of any activity can be modulated by increasing its visibility.
5.For senior management it is a very useful tool to track progress of individual scrum team.
6. I like the page-tree of it as well.
What do you dislike about the product?
Nothing much I dislike about this product, few of the things can be improved like below:
1. text editor, sometimes formatting a pasted code is very tedious.
2. copy-pasting Giffy diagram sometimes causes a data loss in the actual diagram.
3. Can have a message prompt saying "do you want to notify all watchers ?Yes or No". Sometimes we receive unnecessary email from some unwanted changes by someone.
4. Data loss if multiple people access and modifying the same page.
What problems is the product solving and how is that benefiting you?
End-to-end project management light-weight tool best for fast paced agile team.
Benefits I already mentioned in the prior section.


    Bailey G.

Collaboration platform for teams

  • July 12, 2021
  • Review provided by G2

What do you like best about the product?
Confluence does not feature a complicated menu system or excessively complicated windows. When it comes to specific points, sections, designs, and other aspects of our documents, I like working with the team. My organization dramatically benefits from customizable templates for meeting agendas, business plans, press releases, and emails. An essential feature of Confluence is connecting it to other platforms, like Jira and Trello.
What do you dislike about the product?
There is a difference between a co-op and individual work when it comes to the interface stability
What problems is the product solving and how is that benefiting you?
This tool allows you to easily create multiple files, which can help you keep a record of documents you have previously written, as well as allow you to access them from any location.
Recommendations to others considering the product:
It's great if your team needs to collaborate more and document more.


    Farhan A.

Having more than 3 years of experience using Confluence

  • July 08, 2021
  • Review provided by G2

What do you like best about the product?
It allows user to maintain and keep upto date knowlege base related to project. It provides subscribe feature related to a page or directory, if any change occur the subscriber of that page or directory get notified using email or notification section provided within the confluence. Its allows us to control the user permission and support a number of plug-ins. It gives us lot of template while creating pages that is very usefull.
What do you dislike about the product?
Creating pages require good knowledge of HTML; it can be more straightforward. The size of the knowledge base (working space) gets larger, it being slow.
What problems is the product solving and how is that benefiting you?
We have built our knowledge base using Confluence. We are keeping all stuff related to Knowledge Transfer (KT). Any document/audio/video that is helpful within the team we are keeping there any sharing with respective person.
Recommendations to others considering the product:
I believe confluence is very useful to organize, maintain and update our documents related to the project. When projects get older, it is mandatory to keep the records/documents at a central location and make them accessible to the respective person.


    Management Consulting

Confluence Review

  • July 07, 2021
  • Review provided by G2

What do you like best about the product?
I like the simplicity of use - wisiwyg!!
What do you dislike about the product?
There is a limited number of formatting options for the sections on the page.
What problems is the product solving and how is that benefiting you?
problem is dynamic sharing of content used by many and keeping it current


    Oscar G.

good solution to keep documentation together in a corporate environment

  • July 02, 2021
  • Review provided by G2

What do you like best about the product?
its resemblance to a wiki page, how easy it is to create a new page and start creating content that then it would be available to the whole community in your corporate environment
What do you dislike about the product?
the markup options could be better, and sometimes it feels like they are far too basic and lacking standard options compared to other similar tools in the market
What problems is the product solving and how is that benefiting you?
it is a great place to gather corporate information, document processes, internal notes, presentations, and more, while it is easy to share and collaborate with the community
Recommendations to others considering the product:
It is an excellent environment to create content and share with the internal organization at your company, and it is flexible enough. It comes with enough features to make a decent range and allows you to organize and structure all the materials properly.
It is super easy to upload content, files, or almost anything. The editing process is easy enough, and the different options available friendly enough for fewer experienced users; for the ones with more years on the clock, some of the options could do with an upgrade to achieve more professional versions of the pages created.
It is a tool you want to try out and compare against other alternatives, and it will most likely cover your needs


    Marketing and Advertising

Great platform for documentations

  • June 30, 2021
  • Review provided by G2

What do you like best about the product?
Confluence is one of the best platforms to have a centralized location for all your documents and resources. It's a great platform to use to share documents and documents across organizations. It also has a suite of integrations to work with other third party platforms and make a work experience more seamless. I like that it has a clean user interface design and has simple features that can be understood with some research.
What do you dislike about the product?
I wouldn't say I like that the platform is a bit old-fashioned in design and not necessarily the most intuitive to navigate or create new pages. I wish that there were more seamless integrations between it and other platforms (like being able to edit Google files using it, maybe).
What problems is the product solving and how is that benefiting you?
We were looking for a platform to centralize our documents and public tools to share resources with other teams. We use Confluence to store all of our training documents, meeting notes sorted by project, and other FAQ resources. We've realized the benefits of sharing documents with other teams outside our department, and not needing to worry about sharing privileges was helpful and time-conscious for us.
Recommendations to others considering the product:
Use the Confluence support pages and community forums for ideas on how to make your Confluence page better, or learn new features that you may not have known.


    Kunal C.

Great application for PRDs and documentation

  • June 26, 2021
  • Review provided by G2

What do you like best about the product?
I have been using it for creating my Product Requirement Documents and creating a single source of truth for our organisation. Its really proven to be helful. Also, the creation and editing process is very very flexible process. Collaboration is very practical and sharing the document with the team is very good. Also the user interface and experience is very familiar to our team because its very close to Jira Management Software. I think in coming future its going to be one of the most loved wiki developer and editor.
What do you dislike about the product?
I think the issue with confluence is the reusability. A user cannot just add the same text again and again. Everytime you have to write the wiki document again. I think this is just ding extra work in some cases. For me sometimes I get very irritated becasue of this. But apart from this rest is vey good and after a few improvements I think I will be using it everytime.
What problems is the product solving and how is that benefiting you?
We are using it to create Product Requirement Documents and create wiki for engineering and design teams. Cofluence act as a single source of truth and anyone who wants to know about the product or any other wiki can just open cofluence and get the idea of whats going on in the current stage of Software Development Life Cycle.
Recommendations to others considering the product:
Just go for it. Its great and simple.


    Charles J.

Favorite tool for writing and organizing documentation

  • June 25, 2021
  • Review provided by G2

What do you like best about the product?
Long ago, I began using a Wiki to record interesting, novel, and useful approaches to solving problems. I decided I had spent too much time "re-finding" a solution that I had discovered months ago and needed again today.
I built a wiki, and promised myself that I'd take just five minutes and record a few notes each time I found a novel or useful technique. Over the years, that simple discipline has saved me DAYS of time.
That old Perl-based wiki is long gone. But the information lives on in Confluence. It is VERY simple to create pages, hierarchies, tag those pages, and share them. My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.
What do you dislike about the product?
Confluence lacks a spelling checker. Instead, it relies on browser-based spelling checkers, which are not always up to the task.
What problems is the product solving and how is that benefiting you?
My most-used feature, though, is search. If I need to find something I wrote months (or years) ago, I need only to type a vague recollection of that information, and Confluence search takes me there.


    Shreshthi M.

Learning Management Simplified using Confluence

  • June 25, 2021
  • Review provided by G2

What do you like best about the product?
Confluence is helpful to store organizational policies and training materials. Once can customize web pages by adding photos, videos, and other attractive content.
What do you dislike about the product?
While the system has excellent features, it has a slight learning curve. One needs to learn by watching videos or by observing someone else.
What problems is the product solving and how is that benefiting you?
It works as a good tool for internal communication. Once can share details regarding company events, networking groups, and discussions by creating different pages.
Recommendations to others considering the product:
The Confluence user community is very helpful in sharing tips and tricks to use the software. I learned a lot by participating in the discussions.


    Accounting

Best in Class Knowledgebase tool

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
The ease of creating content makes this a handy tool for building a comprehensive knowledge base.
What do you dislike about the product?
Support is slow to respond to requests for feature updates.
What problems is the product solving and how is that benefiting you?
Sharing information quickly to all employees by instituting a Knowledge-Centered Service model.