Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Confluence

Atlassian

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

4,077 reviews
from

External reviews are not included in the AWS star rating for the product.


    Umar F.

Best For Team Projects

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
Its easy to use and we can store large amount of data here and also write a blog about any topic here and share the link with the team mates sor any one who wants read about the topic. We can also create pages and write anything regards to any project and share the link so anyone can go through with the content of the page. This tool really help the team to gather and share the knowledge efficiently. It is secured.
What do you dislike about the product?
The only thing which i didn't like in this is its interface which is really confusing not user friendly i can say also its difficult to find the direction while creating the pages.
What problems is the product solving and how is that benefiting you?
I am using this to get the knowledge about any topic which is saved on the confluence page also making some SOP for our process and saving there for the team knowledge.


    Shubham Sanjay T.

Confluence Review

  • July 16, 2020
  • Review provided by G2

What do you like best about the product?
Confluence is best used to be acted as a single-source of truth. It is very important to maintain that single source of truth while developing features and systems so that everyone in the program has the same information. In the automotive industry, there are around 3000 components that need to be designed and managed virtually in the design and development phase. Components are linked to the system and systems are constituted to features. So if there is any change in the design and development of a system the action needs to be followed in the downstream of the process so everyone is aware of the change so that the vehicle program is not delayed. Thus confluence is very helpful to maintain the track of the project and let everyone know who owns the feature to talk to if they have any problem with the vehicle feature
What do you dislike about the product?
Confluence is hard to understand if proper training is not given to the individual who is working on the confluence for the first time. You can get overwhelmed by the information and did not know where to start from this a training is essential before jumping onto any project related to confluence else lot of valuable time is wasted just to get to know where the things are in the confluence.
What problems is the product solving and how is that benefiting you?
We use confluence in the automotive industry as a document which is single source of truth so if there is any chance to the feature or components, its the job of feature owner to update confluence thus every stakeholder is responsible for their work can look at the confluence single source of truth and go from there while developing the feature. The most important thing is it saves a lot of time and work that goes into drafting the email to get to know the changes in the feature design and who have made that changes. Thus it is very useful to save a lot of time and maintain thing organized
Recommendations to others considering the product:
Confluence is very useful in terms of collaboration tools and if you want a document which can be acted as a single source of truth in a team project that deals with the development activities


    Maddie M.

A documentation tool that's trying to do too much

  • July 15, 2020
  • Review provided by G2

What do you like best about the product?
My favorite thing about confluence is that you can connect "Spaces" to specific Jira projects. As an avid Jira user, that is very helpful. It keeps documentation organized among the teams especially if you're on multiple like myself.
What do you dislike about the product?
I'm not a fan of how many tools/options that confluence offers. It's overwhelming. Documentation is supposed to be simplistic and easy to find. Confluence is neither of those things. It's so much "Fluff" that I don't enjoy when I have to do go document something for the teams. It's just aways a pain.
What problems is the product solving and how is that benefiting you?
The teams that I'm on have a central place to house their documentation. So the organization aspect of that is nice.
Recommendations to others considering the product:
If you're looking for a simplistic documentation tool. This is not the tool for you. While you will feel that your docs are organized, be prepared to do a lot of digging through tools to find the ones you need to create your documentation.


    Kathryn W.

A multifaceted tool for knowledge sharing and more!

  • July 14, 2020
  • Review provided by G2

What do you like best about the product?
I was a new user when I started. I was able to play around with the site and pick up the basic functions with ease. With a little more searching and reading, I was able to become versed in how to properly use Confluence to its potential. There are a lot of tips and tricks that are handy when implementing. I like the simplicity behind the design. The functions are clear. It is easy to adopt for a company as one or more people take it on. There are templates that can be created by more experienced users for novice users to create a succinct look to your confluence site. There is a lot of customization available to Confluence users. It is nice to be able to link different pages together because most work overlaps. You can anchor within pages as they become more expansive.
What do you dislike about the product?
I think it could be useful to have a quick trainee model for a new beginner so to learn the basic functionalities upon entering. This may already exist. Sometimes I wonder if there is too much customization available which can seem daunting. There are also constant changes to Confluence which can make self-learning challenging if the landscape continues to change. I don't love the feature of a draft, because I prefer to save things and not hold it out in a space. I don't always trust others with my work. You can lock your work to prevent something from happening.
What problems is the product solving and how is that benefiting you?
We are trying to centralize our knowledge source. We can share information among different teams that don't usually work together. We can integrate other tools, such as trello. We also are using Confluence as a place to store documents and branding materials. It fits our needs by creating one site that acts like Box, Trello, and Wikipedia.


    Computer Software

all in one place, confluence

  • July 14, 2020
  • Review provided by G2

What do you like best about the product?
-provides all tools to draw technical design
- can tag someone from outlook in comments
-can start a conversation on any statement.
- search person by name and see all recently updated pages by him or her.
- parent-child pages concept.
What do you dislike about the product?
-not able to search a page by page id.
-not able to make a skype call directly from page.
What problems is the product solving and how is that benefiting you?
-We are using confluence for all design and documentation purposes.
-We are using confluence REST APIs to to upload our Contracts automatically.


    Axel H.

Confluence does exactly what it is supposed to do, and does it well

  • July 11, 2020
  • Review provided by G2

What do you like best about the product?
Confluence helps our team keep a collection of all our templates and documentation - which helps our workflow be as efficient as possible. It is easy to access and share the documentation quickly. As our agents have to be very broad in solving support cases, it is absolutely necessary to keep a database of processes and templates for customer engagement. The comment function is also a great way of communicating and discussing the workflows, which is a great way to get the whole team involved. The tools for creating documentation are also what you would expect from a tool like this. Overall, Confluence has helped our team achieve a more consistent and efficient workflow, which is critical to our brand perception.
What do you dislike about the product?
Sometimes it is not the most intuitive software to use, it isn't the easiest to navigate. The UX could be improved to make documents even easier to find quickly. Also, the search function could be improved by having more options for a customized search result prioritization.
What problems is the product solving and how is that benefiting you?
We can gather all our information and FAQs in or place, and it is easy to share all the written articles using tools like Slack, etc. As our agents have a high workload, with hundreds of cases being created on a daily basis - a tool like Confluence is absolutely necessary to guarantee quick and high quality of customer support. It has replaced Google docs and sheets as our way of sharing documents regarding workflow and case management.
Recommendations to others considering the product:
You should get this tool


    Mental Health Care

Note taking software that connects with JIRA

  • July 08, 2020
  • Review provided by G2

What do you like best about the product?
The connection with JIRA tickets and ability to use to manage minutes
What do you dislike about the product?
Making changes often and sometimes feels like too many options.
What problems is the product solving and how is that benefiting you?
We use it for our 1:1 note taking - its nice because we can connect it to our JIRA tickets
Recommendations to others considering the product:
Very robust - make sure whole team uses it the same.


    Jamie H.

It does a very good job organizing all the documents

  • July 08, 2020
  • Review provided by G2

What do you like best about the product?
We use Confluence along with JIRA and value the manner in which it coordinates. A conjunction is incredibly adaptable. We use it for things like venture following and wiki. this is a regularly incredible programming for distributing arrangements/refreshes/systems. I misuse it for giving bookkeeping arrangements like cost repayment or travel and amusement. Simple to utilize and share all through the corporate.
What do you dislike about the product?
While making a zone, pages would have a far superior intrigue if the designing was a touch progressively vigorous. Right now, there are a few layouts that will be doled out anyway organizing content on the formats, including pictures, resizing and arrangement of the photos are frequently a touch awkward.
What problems is the product solving and how is that benefiting you?
The general experience is amazingly worthy. Managing the area from both security and substance point of view includes an exceptionally little expectation to absorb information. the ability to make classifications available spaces might be an or more. you'll have a site space for the documentation, groups, and information area cooperation.
Recommendations to others considering the product:
Extraordinary experience. I'm commonly acceptable at learning on new programming, so for me, it had been all acceptable, but it's very intricate. Confluence is clear to utilize and discovered. it's a natural interface that makes sharing archives between groups without any problem. It can make code of scraps, tables, content editing.


    Computer & Network Security

Amazing tool for collaboration for documents, process documents, etc

  • July 07, 2020
  • Review provided by G2

What do you like best about the product?
The ability to have action items , comments, various templates for doucments. And its integration with Jira all the benefits that come withing Atlassian's product bucket
What do you dislike about the product?
The new UI is bit confusing, teams will need to learn it over period of time
What problems is the product solving and how is that benefiting you?
Basically you do not need to move out of the document to see the status of the Jira ticket or Bug, everything is accessible at one place.
Helps transform Jira dashboard to Pages and helps in customization, plug-ins like EazyBi , gliffy diagrams, etc


    Prashast V.

A good tool for documentation and record keeping

  • July 07, 2020
  • Review provided by G2

What do you like best about the product?
Managing pages on confluence is very easy.
I like the fact that we can see the page history after each edit.
Child pages help maintain a hierarchy of documents
What do you dislike about the product?
it is a bit slow and integrating it with other tools is a little hard.
The icons and options are not intuitive.
What problems is the product solving and how is that benefiting you?
I am currently working with my clients on a data modeling and analytics project and hence maintaining a record of each feature and the requirements is very important. Confluence helps me do that easily.
Recommendations to others considering the product:
It is a good tool and you should definitely give it a try.