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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,077 reviews
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External reviews are not included in the AWS star rating for the product.


    Roy W.

Powerful Collaboration and Knowledge Management Product

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
It has nice templates that are easy to customize and makes work easier.
Provides a nice workspace for one and the team to collaborate.
Easy file sharing with more tools that make work become more interactive.
Helps in keeping stuff well organized and one can keep track of projects in place even plan with integration of Jira and other tools.
Very secure and highly scalable.
What do you dislike about the product?
It becomes more expensive when the number of users increase and one is using the premium package.
What problems is the product solving and how is that benefiting you?
It creates an interactive work environment through the collaborative platform equipped with latest trends and secure technology. This boosts colleagues' chemistry and enhances performance, allows to keep track of progress and ensure good organization.
Recommendations to others considering the product:
Create the work environment to have more life with Confluence, a powerful collaboration platform which is very user friendly.


    Insurance

Potentially a great tool

  • May 08, 2020
  • Review provided by G2

What do you like best about the product?
Confluence makes new write ups simple enough but the best benefit is integration with atlassian’s other tools like Jira and bitbucket
What do you dislike about the product?
I find the interweave a little bit lacking. To be fair, I’ve yet to encounter a similar product that fully satisfied me
What problems is the product solving and how is that benefiting you?
We are currently use it for knowledge management/wiki purposes.
Recommendations to others considering the product:
If you’re looking for another corporate wiki tool, confluence will do that. If your looking for some sort of super user friendly and intuitive JIT type knowledge management system, you’ll have to wait. This does have the added benefit of integrating with Atlassian’s other tools which I find useful.


    Nico R.

Useful all-around space for collaboration

  • May 08, 2020
  • Review provided by G2

What do you like best about the product?
I like that it is easy to integrate a lot of different forms of collaboration using confluence, so it is true to its name.
What do you dislike about the product?
While it is pretty powerful, I would say that confluence is not super intuitive for new users. It definitely takes some learning time to get people used to it and actually increase their productivity.
What problems is the product solving and how is that benefiting you?
We are using Confluence for collaborating on research and software development projects.


    Prashant S.

Confluence is great for maintaining documentation, release notes and other technical docuementation.

  • May 08, 2020
  • Review provided by G2

What do you like best about the product?
I like its editing capabilities where it provides vast array of features including designing charts.
What do you dislike about the product?
The UI could be made more dynamic, keeping up with the current UX technologies.
What problems is the product solving and how is that benefiting you?
Documentation to provide across global teams. One stop place for everything related to a product/service for internal as well as external teams.
Recommendations to others considering the product:
Use it for all your documentation needs.


    Computer Software

Confluence Review

  • May 08, 2020
  • Review provided by G2

What do you like best about the product?
We use confluence to manage our documents.It is a great platform to have everything at one place. To create a space and start writing documents is very easy. like with a click of a button.
What do you dislike about the product?
the document tree is soo long that sometimes it is difficult to search for pages. I wish the search functionality had a better way.
What problems is the product solving and how is that benefiting you?
all our internal documents are written in confluence.
easy to create pages and people spaces with confluence.
Recommendations to others considering the product:
great tool!


    Chris B.

Using Confluence at work for two different companies

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
Confluence is a great way to store and house complex information for multiple teams to share.
What do you dislike about the product?
It is a pretty vast platform and sometimes finding the right information can be difficult but there is almost always someone at every company who knows it inside and out. It may take a bit of time to get used to or find the right information but it sure beats having to ask 10 different people for the same information.
What problems is the product solving and how is that benefiting you?
I mostly use Confluence as an internal resource center. It's helpful for training, new hires to get the job done, managers to upload useful information, etc. The benefits are great as the entire team can get on board with new processes or information with just one link being updated.
Recommendations to others considering the product:
Ask about it at work, chances are someone you work with has experience with it. Every company seems to use or customize it a bit differently so that may be a great way to get a feel for if it's right for you.


    Jack F.

Team Management

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
Development progress is so much faster and more effective now that we can communicte with our team using Confluence.
What do you dislike about the product?
It's a little too white for my eyes, the background could be grey scale, that would be easier on the eyes.
What problems is the product solving and how is that benefiting you?
Team management, documentation, tracking progress, remote work, constant communication. We are moving forward so much faster with this tool.
Recommendations to others considering the product:
Great team management, this really helps you to keep on track!


    Financial Services

Easy to create wikis for developers

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Very easy to use and create documentation
What do you dislike about the product?
The UI is not that intuitive for some features
What problems is the product solving and how is that benefiting you?
We used it in my previous company for centralizing wikis for developers
Recommendations to others considering the product:
I think confluence is a solution to collect and organize documents in the company that can be easily share and edit together.


    Nik T.

Its worth its weight in the knowledge put in.

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
I love the functionality to make a "workspace" and teams, And essentially your companies digital library for SOP's and process documentation.

Data is the new gold and this is our bank.
What do you dislike about the product?
I don't like the uncustomizable themes .
What problems is the product solving and how is that benefiting you?
I have realized that having a community effort of documentation brings all the knowledge to the table for all to share.

Confluence has been instrumental in documentation/staffing/ and all company efforts that need to be in black and white.
Recommendations to others considering the product:
Its indeed pricey - So purchase once you get funding. but it's a worthy luxury to have.


    Retail

Team Spaces using Confluence

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
We are using Confluence as our team repository to share the knowledge base and other internal documentation. We use it for creating high-level project scope, documentation, and tasks. This is very easy and there are a lot of templates to get started as well.
What do you dislike about the product?
As with any collaboration tool, there is too much data replicated across multiple sites and after a while, it will become useless if not managed properly. Also, It would be good if there is a realtime chat option to collaborate on specific tasks.
What problems is the product solving and how is that benefiting you?
We want to have a team space site for all of us to collaborate and share our knowledge.
Recommendations to others considering the product:
I definitely recommend this for others as a collaboration tool.