Confluence
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Great tool for publishing and sharing articles
What do you like best about the product?
It is easy to use, you can pretty much build a knowledgeable base for any topic and share it with your team. It is easy to keep track of when the articles have been updated.
What do you dislike about the product?
Nothing in particular, I think it is a great way for sharing knowledge across the organisation you work.
What problems is the product solving and how is that benefiting you?
Creating knowledge bases for any type of project we work on where we share code, best practices, steps to follow
Great tool for smarter collaboration and transparency
What do you like best about the product?
What I like most about Confluence is how easy it is to use and set up. The interface is clean, so creating and organizing pages feels effortless. it offers a good number of useful features and integrates smoothly with tools like Jira and Slack, which keeps everything connected. I use it often it document processes and share updates, and the support and resource available makes the experience even better. Overall, It's simple yet powerful tool for team collaboration.
What do you dislike about the product?
At times, Confluence can feel a bit slow when loading large pages or attachments. The search features could also be more accurate, It sometimes takes extra effort to find older documents. Apart from that, the permission settings can get little confusing when managing access for multiple teams. However, these are minor issues compared to the overall ease and usefulness of the platform.
What problems is the product solving and how is that benefiting you?
Confluence has solved the problem of scattered and inconsistent documentation within our team. It provides a single, organized space where everyone can create, update, and access information easily. This has reduced dependency on emails and chat threads for sharing updates. It’s also improved collaboration, multiple people can work on the same page and track changes in real time. Also the great feature of Jira integration is very useful as i can link any ticket with its related documentation on confluence. Overall, it helps me save time, stay aligned with the team, and maintain clear, up to date project documentation.
Good set of functionalities for knowledge sharing and centralized documentation
What do you like best about the product?
The powerful search features are a major advantage, especially when combined with how easy it is to set up new pages using the many built-in components such as tables, frames, and sections.
What do you dislike about the product?
The UI/UX could benefit from some updates and enhancements to achieve a more modern appearance. Additionally, having AI functionalities integrated would be a significant advantage.
What problems is the product solving and how is that benefiting you?
We use Confluence as our team's centralized documentation tool. We write documentation for everything related to our team's ways of working, as well as for ongoing feature work.
We also use it as a knowledge base to share context about our projects and applications across all teams, and to document existing processes internally for the engineering and product teams.
We also use it as a knowledge base to share context about our projects and applications across all teams, and to document existing processes internally for the engineering and product teams.
Excellent collaboration and documentation platform
What do you like best about the product?
Confluence is a powerful and reliable collaboration tool that helps teams create, organize, and share knowledge seamlessly. Its integration with Jira and other Atlassian products makes project tracking smooth and efficient. The platform’s version control, structured spaces, and ready-to-use templates, easy to implement to make documentation easy and transparent, good to use for daily. It’s especially useful for software and project teams who want a centralized knowledge hub for all updates, guides, and discussions
What do you dislike about the product?
On the downside, Confluence can feel slow when handling large pages or heavy attachments, and its permission settings can be confusing for beginners. The user interface may also seem complex at first. However, Atlassian’s support team is generally helpful and responsive, backed by detailed documentation and an active community forum that provides solutions to most issues quickly.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered and unorganized information within a team by providing a single, centralized space for all documentation, project updates, and knowledge sharing. Instead of relying on multiple tools or emails for collaboration, teams can create, edit, and track content in one place. This improves transparency, reduces miscommunication, and saves time spent searching for information. It benefits teams by streamlining workflows, ensuring everyone stays aligned on goals, and maintaining up-to-date project documentation that can be easily accessed and referenced by anyone at any time.
One of a kind collaboration and documentation tool
What do you like best about the product?
We have implemented Confluence on our premises, and it serves as our primary tool for collaboration, documentation, and sharing news and announcements at the company level. It is quite user-friendly, making it easy to store documentation, specifications, and meeting notes. In short, you can rely on it for all your daily tasks. Multiple users can work on the same pages, leave comments, and edit content without any issues, as version history is tracked in the background. This means you don’t have to worry about losing valuable data or information. Confluence also offers a variety of useful templates and macros that help users set up pages efficiently. We use Confluence daily because it is our main platform for sharing news, events, and company-related information. Integration with Jira is straightforward. Since Confluence is a paid service, their customer support is quite responsive and helpful.
What do you dislike about the product?
For non technical users especially the number of features, macros, settings, and structure can be overwhelming.With a lot of content many pages, images macros, etc, page loads or search can become slow from time to time.As any other software the pricing is quite an issue, but if you need more users the base cost will raise.
What problems is the product solving and how is that benefiting you?
COnfluence helps our team and company to centraliza all project documentation, meeting notes internal processes in one plase. In simple words confluence solved our documentation chaos.
Easy to use and quick search feature!
What do you like best about the product?
I enjoy using Confluence because it provides a centralized, collaborative platform that makes organizing, documenting, and sharing information easy and efficient. It streamlines team communication by allowing multiple people to work on the same pages in real time, while also maintaining version history and accountability.
What do you dislike about the product?
Performance Issues at Scale
Large pages or spaces with heavy content can be slow to load or edit.
Large pages or spaces with heavy content can be slow to load or edit.
What problems is the product solving and how is that benefiting you?
Scattered Information
Problem: Information is spread across emails, documents, chats, and people’s heads.
How Confluence Helps: It centralizes documentation, meeting notes, project plans, and decisions in one searchable, structured space.
Poor Team Collaboration
Problem: Teams struggle to collaborate effectively, especially across locations or time zones.
How Confluence Helps: Multiple users can edit pages in real time, leave comments, and track changes—enhancing transparency and teamwork.
Problem: Information is spread across emails, documents, chats, and people’s heads.
How Confluence Helps: It centralizes documentation, meeting notes, project plans, and decisions in one searchable, structured space.
Poor Team Collaboration
Problem: Teams struggle to collaborate effectively, especially across locations or time zones.
How Confluence Helps: Multiple users can edit pages in real time, leave comments, and track changes—enhancing transparency and teamwork.
Confluence Review
What do you like best about the product?
Amazing tool to manage project documents and create a knowledge base of important documents and information using the tables and notes. Easy to manage project notes, meeting notes and collaborate on whiteboard with teams all in on place. Integrates well with slack to share files and access with teams
What do you dislike about the product?
The mobile application is not so smooth and has issues with it, needs improvement. The learning curve is extreme for not technical teams and has limited AI features and limited customizations.
What problems is the product solving and how is that benefiting you?
It provides a central platform to store data, documents and information which can be shared and collaborated on easily across teams. Which helps save time and increase productivity. It is great to create and manage API and project documentation and to collaborate on it. Easy to validate data with team members decreasing the turn around time
Great
What do you like best about the product?
it helps me to find all the details and glossary needed to make my job easier!
What do you dislike about the product?
So far it's great. I have no complaints about his app.
What problems is the product solving and how is that benefiting you?
make it easier to find the information i need about our lenders and terms and conditions.
Best tool for collaboration and documentation
What do you like best about the product?
Confluence acts as a central source of truth for all our project-related information. We rely on it to document both the technical and functional details of our projects. Tracking changes is straightforward, and uploading files for future reference is hassle-free. The integration with tools such as Jira, GitHub, and others works seamlessly. Organizing test strategies, plans, cases, and reports is made simple by the page hierarchy feature. Customer support is responsive and helpful. The tool is easy to implement, and we use it daily for documentation, reference, and obtaining approvals. Its integration with intelligent AI agents also allows us to quickly find documents and get answers as needed.
What do you dislike about the product?
Since we work with thousands of pages, searching by keywords often produces a lot of irrelevant results. The software also offers only basic advanced formatting options, which can be limiting. Additionally, creating complex tables and writing intricate mathematical equations is quite challenging.
What problems is the product solving and how is that benefiting you?
The main benefit for me is how easy it is to add and organize all our project details and documents in one central location. This is particularly valuable since we work closely with clients. We can create detailed pages that cover every functional and technical aspect of a project. Sharing project files, such as mockups or requirement documents for client approval, is then simple and efficient. In my QA role, Confluence is indispensable because it allows me to organize test strategies, plans, and cases with ease. I can set up a dedicated QA section to outline the entire testing lifecycle. We also document important meeting notes and key points, making it easy to refer back to them later. The integration with Jira enables us to link issues like bugs, stories, and epics effortlessly. Product owners can access our QA reports in Confluence, complete with embedded links to all relevant bugs and stories. Intelligent AI agents further help us save time by assisting with repetitive tasks, such as searching documents using keywords.
Confluence can be your single source of truth for documentation
What do you like best about the product?
Confluence is very power, diverse, easy to use, very easy to implement & provision, can help with customer support and internal team support. My team and end users rely on Confluence every day for so many needs and we are finding more uses all the time as we integrate it into our workflows.
What do you dislike about the product?
The ability to do some connections to Jira/Jira Service Management is still a little lacking when used for everyday ticket and asset tracking.
What problems is the product solving and how is that benefiting you?
With so many sources of documentation and the need for a single source as well as a customer (internal, end user) facing knowledge base, Confluence helped us solve all these problems and more. Being able to collaborate in real time and use the new White Board functions have been huge!
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