Confluence
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Create articles to share with your company - easy peasy
What do you like best about the product?
Great formatting, easily visible for the team
What do you dislike about the product?
Can be hard to search for specific articles
What problems is the product solving and how is that benefiting you?
Solves the data duplication issue - everything is in one place
Easy to use and track topics - A good database of knowledge
What do you like best about the product?
Simple interfase, accesible and reliable sorce for information inside the organization. It helps to provide the information in a central hub in order to keep all people on the same track. This is a way to keep your gated valuable content in a safe repository where your colleagues and other employees are able to have access depending on their role and projects linked.
What do you dislike about the product?
Sometimes it could be very simple and the search feature does not limit the results to the single space where you are working n and it brings results across all confluence contents - It makes the search results messy for users.
What problems is the product solving and how is that benefiting you?
Getting a "wiki" for the team to solve common questions and provide procedures and solutions for those. Also as a good way to keep everything organised in a way people can look for documentation.
Recommendations to others considering the product:
Keep in mind all information you keep on Confluence will be created in workspaces but the search will work across all of them and terms might pop-up when are not really the kind of things are looking for. Keep your article titles clear and descriptive so people find information with ease.
If you are looking for a solution to save time on research and improve people knowledge, this could be a good way to start with and create libraries for people (as they are "wikis", users find it easy to understand with minimum or even no training)
If you are looking for a solution to save time on research and improve people knowledge, this could be a good way to start with and create libraries for people (as they are "wikis", users find it easy to understand with minimum or even no training)
Use Confluence as a CSM
What do you like best about the product?
Its a nice way to organize internal communication though it can be clunky and confusing to navigate.
What do you dislike about the product?
Sometimes when scrolling pages stick. Jira navigation and association can be confusing.
What problems is the product solving and how is that benefiting you?
Keeping updated on Jira tickets, product roadmaps, releases and feature requests.
Good overall tool, pending a better implementation
What do you like best about the product?
Confluence as a tool is very helpful in documenting things in general. Obviously it integrates with Jira very well and thus is useful in marking documents along.
What do you dislike about the product?
The implementation has lacking a lot of features and is usually janky. There have been a lot of issues with memory consumption especially with the enterprise releases and the updates have not been timely.
What problems is the product solving and how is that benefiting you?
Documentation
Perfect For Content Repository
What do you like best about the product?
Loved using this to house a "wiki" for modules important to our business. As information changed, we didn't have to worry about versioning or retracting old copies of the modules. Everything was live and updated in real time (after review) so all our users to access
What do you dislike about the product?
Difficult to accomplish the exact user interface you might desire for a landing page but organization is still pretty easy
What problems is the product solving and how is that benefiting you?
Problem of real-time information that rapidly changes on a regular basis. We can have multiple content owners based on their domain of expertise and have our users view all relevant data in an organized way
Recommendations to others considering the product:
Think about your architecture and plan in advance, Moving pages isn't always the easiest. Be careful of page naming convention to ensure you can find and access pages when building out the site
Managing project documentation with Confluence
What do you like best about the product?
Confluence is part of the Atlassian software which also includes Jira for your project tracking and management. It is a great tool for handling documentation for projects and company departments to create, store and collaborate on documents between colleagues, or privately for your own work.
What do you dislike about the product?
Sometimes the software can feel a little clunky and it takes a while to get used to some of the features such as searching for the right documents, and the view in editing mode versus published mode.
What problems is the product solving and how is that benefiting you?
We put all our training manuals across multiple formats including text and video for all company departments so they know they can access relevant trainings from one space. We build macros to keep pages tidy and helps us to automate some of the heavy administration of maintaining these documents.
Recommendations to others considering the product:
If you're needing a platform that allows collaboration on projects through documentation while being able to store and work on your own things then consider Confluence, especially if you're working with Jira as a project management platforms they feed well into each other.
Documentation using Confluence
What do you like best about the product?
Pros:
An awesome platform for documentation.
Works with JIRA so I can link exactly what task I worked on as part of documenting the project.
An awesome platform for documentation.
Works with JIRA so I can link exactly what task I worked on as part of documenting the project.
What do you dislike about the product?
I dislike that It isn’t super obvious where the table of contents (sub pages within pages) are located. There are breadcrumb links though which are nice.
What problems is the product solving and how is that benefiting you?
Able to document projects and link them with other confluence pages as well as JIRA
Pretty Good
What do you like best about the product?
I like that I am able to insert code snippets in the documentation and can select the language as well.
What do you dislike about the product?
Sometimes with pictures, alignment becomes really difficult.
What problems is the product solving and how is that benefiting you?
We use confluence primarily for documentation purposes. It helps us to keep a road map of our plans and other teams can read to get a heads up on the project.
Great online portal for our project documentations
What do you like best about the product?
Confluence has seamless integration with JIRA as they're both created by the same company. I like that we are able to create documents for our team's consumption using a wiki-like syntax for markup and even get notifications for updates. Anyone from the team can update the documentation and the application automatically handles version control. I also like the ability to tag team-members for follow-up. The simple interface makes it easy to navigate and read the material. The search tool also works well as I never had to bookmark any of our documentation.
What do you dislike about the product?
The editor has a lot to improve on when it comes to shared documents. Table creation is also quite limited and a bit complex to work with. As with all collections of articles, organizing pages can become difficult. The software itself provides basic tools that allow you to define a structure for your pages, and these work well, but it still requires considerable discipline as your use of the software scales up.
What problems is the product solving and how is that benefiting you?
Confluence has become the place for us to collect information, across our business. We use it to document our processes and policies (the access controls prove useful there), and our development teams use it on a daily basis to record the outcomes of discussions and to share knowledge.
Recommendations to others considering the product:
Confluence is great way to create, organize, and discuss work with your team. You can never go wrong with it especially when you use JIRA as well. It makes it easy for us to document all our discussions and ideas.
I don't get much collaboration from this software
What do you like best about the product?
I like it from a data dump standpoint, but other than that I don't think the Asana integration isn't good enough to follow up from a tactical standpoint.
What do you dislike about the product?
Like I said I prefer Asana, especially from a tactical standpoint. That in and of itself doesn't motivate me to keep those pages updated. I almost wish the integration went the other direction. It can get messy real fast, and I lose track of pages all the time.
What problems is the product solving and how is that benefiting you?
For me, it's mostly the data dump. I don't feel like it really has any value from a tactical standpoint.
Recommendations to others considering the product:
In my opinion, my company could live without it.
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