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Confluence

Atlassian

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External reviews

4,079 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

Absolutely phenomenal documentation software

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
What I really enjoy about Atlassian Confluence is the simplicity and effectiveness of the software. It's a no-nonsense approach to documenting allowing one to focus on developing documentation and allowing to collaborate with others with ease. Setting it up from the administrative side was an ease and deploying it is made incredibly simple. Plus, the 10-user starter license is a steal!
What do you dislike about the product?
The main deterrent from using it how quickly the cost rises when hitting user limits. Because of that we can only use confluence in a smaller group instead of expanding it to a lot of users within our group.
What problems is the product solving and how is that benefiting you?
Previously the main way of documentation was a mix out of Word docs, Google Drive docs and stuff inbetween. The problem with that is keeping it all in one place and versioning. Especially when users were to make changes to a piece of documentation without following strict versioning guidelines, things could get problematic very quickly with no one true system insight. Confluence solves this by bringing the documentation in one place.
Recommendations to others considering the product:
If you are looking for a simple yet powerful documentation tool, especially in a smaller team, Confluence is your path. Alternatively, if you are already paying for Office 365, look if you have sharepoint and give that a try.


    Guy N.

Good central sharing program

  • November 04, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use and to share contents on pages
What do you dislike about the product?
The pages can be organized in hierarchical structure.
Yet, when you have a lot of pages, it is very difficult to find your wish (although you can search).
What problems is the product solving and how is that benefiting you?
Sharing our knowledge across the organization in one central place
Recommendations to others considering the product:
More convenient than teams, lacks a file storage system (shared files)


    Retail

Confluence

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
It is nice to have all our information in one place
What do you dislike about the product?
Not a fault of confluence but the info needs to be entered correctly
What problems is the product solving and how is that benefiting you?
Having all info customer service needs in one place is a time saver


    Computer & Network Security

Use of Confluence

  • November 02, 2019
  • Review provided by G2

What do you like best about the product?
Our organisation is start up company. Confluence allows us to keep track of all the records and advises us to allocate works accordingly which makes us to work in proper manner.
What do you dislike about the product?
For the start ups like us the subscription fee is quite high. Hence we would like to suggest Confluence for a comparably lower price than the current price. Other than that everything is fine and we will also recommend this to our partners.
What problems is the product solving and how is that benefiting you?
It reduces the usage of so many excel files, words and other documents and allows us to store as many data as possible in the confluence page.
Recommendations to others considering the product:
Confluence is wonderful user friendly tool which allows us to update pages and keep track of all the records and also it allows us to allocate the work to our subordinates in a regular manner.


    Information Technology and Services

Great alternative to sharepoint

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
Step by step setup when using confluence cloud. User friendly
What do you dislike about the product?
cloud is very expensive when compared to the on prem server edition
What problems is the product solving and how is that benefiting you?
team collaboration , easy to maintain documentation portal
Recommendations to others considering the product:
if you can afford this product, it is much easier to setup and maintain than sharepoint


    Daniel V.

Perform various activities and keep track of your projects with Atlassian Confluence.

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
This tool has become very useful as it provides me with solutions for my business activities, has an efficient storage job and helps me make decisions, offers me great technical support and collaborative editing options. Atlassian Confluence serves to tag team members and has integrated tools such as drag and drop, this offers me information on the specific areas of which I require answers. Atlassian Confluence gives me a quick way to document all the knowledge information, it is a customizable tool that makes it even more interesting.
What do you dislike about the product?
Atlassian Confluence can sometimes be a bit limited for browsing exploration, I would also like to have more integrations of different software, I feel that in that way I could be a little more dynamic when performing various activities. However, they have made some improvements, such as synchronizing with some Enterprise Architect definitions.
What problems is the product solving and how is that benefiting you?
Atlassian Confluence helps us to admit budget and have a better financial follow-up, we can also do reporting functions with nice summaries, we can have a personalization of the company and it can also be customized for each department, we have access to important documentation and it is good for team collaboration, obtaining the approval of important articles. Atlassian Confluence has reports and graphs that are incorporated and that is quite useful for the development of detailed reports and follow-up work, it is highly manageable and organized.
Recommendations to others considering the product:
Atlassian Confluence is a tool that can be used for various activities, you can develop reports in detail thanks to its graph and built-in reports. Atlassian Confluence offers you great confidence, you can handle it in the best way and keep track of the solutions and everything that is being used to maintain a good workflow. This also allows you to share with the client dynamically and know how to solve a specific problem.


    Information Technology and Services

Best document publishing platform

  • October 30, 2019
  • Review provided by G2

What do you like best about the product?
The vast no. of plugins available to create diagrams, code snippets, table of contents etc. Also the ability to include child pages.
What do you dislike about the product?
Some times we lose the formatting for the headings and it gets converted to paragraph.
What problems is the product solving and how is that benefiting you?
To create architecture and workflow documents.


    Na M.

nice wiki

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
the intuitive ness of the usability of the tool
What do you dislike about the product?
at times, it is hard to create a new page. we can always add new documents with in a page, but they should make it easy and intuitive enough to add a new page.
What problems is the product solving and how is that benefiting you?
we maintain our wiki/documentation in confluence
Recommendations to others considering the product:
nice, simple and neat product. will use it for ever


    Financial Services

Confluence makes projects easy

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Confluence provides great project management tracking tools and allows for easy creation of wikis and documentation. It has amazing collaboration tools which make working across offices easy.
What do you dislike about the product?
Some of the confluence keyboard shortcuts are required and can be difficult to learn for a new user. Also sometimes documentation on Confluence can feel unorganized. I also dont like that there is not a dedicated desktop application.
What problems is the product solving and how is that benefiting you?
Confluence has allowed for project organization to be efficent and wikis and documentation to be collaborative and easy to understand. It also can make searching documentation for specific keywords or phrases easy and efficent compared with just putting this information in word documents.
Recommendations to others considering the product:
Confluence is a great piece of software and has very valuable collaborative features. I would highly reccomend Confluence to teams looking for a way to organize project documentation. All in all, the Atlassian product suite is very well done and feels polished.


    Internet

Great for documentation

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Great for documentation and gathering requirements.
What do you dislike about the product?
customizations are achieved through add ons.
What problems is the product solving and how is that benefiting you?
documenting product requirements