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Confluence

Atlassian

Reviews from AWS customer

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4,082 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Mediocre tool for documentation

  • September 30, 2019
  • Review provided by G2

What do you like best about the product?
Kind of a fine tool to documentation on corporate environment . There are provisions to create lot of pages, categorizing, moving them to different titles accordingly,
What do you dislike about the product?
No facilities for formatting, no options for customization , no features to resize the images as per our convenience and requirement. No provision to delete the row in a table added already.
There are no custom font size other than the styles provided default.
What problems is the product solving and how is that benefiting you?
Using documentation for the project related knowledge
Recommendations to others considering the product:
Good tool for documentation, features to export the document in PDF, provisions to import our document, attaching documents, adding images are very good features, heading features and page content index to directly approach the content link.


    Yassine F.

a great tool to manage projects

  • September 29, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is great tool to manage projects and it is extremely easy to use to write documents there is no need to master the markup language or asciidoc or any others. You can create great-looking content with just the confluence UI. There a lot of plugins and addons out there that can be integrated with confluence like chat plugin and draw.io web site. Confluence will notify the team about changes made on specific content and it allows users to comment pages.
Confluence can be integrated with Jira easily.
Confluence provides a test version so you can test it and decide whether to buy it or not.
What do you dislike about the product?
Confluence security is difficult to manage. In fact, auto-updates are not possible and once a flow discovered things can go so wrong a serious issue is remote code execution (https://www.cvedetails.com/cve/CVE-2019-3398/) the only remedy available is to upgrade to another version.
What problems is the product solving and how is that benefiting you?
- Products documentation
- project management
- content creation and detailed documentation
- meetings management
- link jira tickets to confluence
Recommendations to others considering the product:
- try to update confluence frequently and keep an eye about known and newly discovered issues and update your version to a newer one that is safe.
- try to find plugins that fit your business and make your documentation and project management easier


    Kai N.

Great knowledgebase tool with limited styling options

  • September 29, 2019
  • Review provided by G2

What do you like best about the product?
Its as easy as writing a Wiki article and you can create quite fast a knowledge base for the complete company where everyone has access - if you want to. That's a big plus as well: You can set limited access wherever needed. Not just for "viewing" a page, but also for "editing" a page. One of the best things is, that you can integrate your Jira board for example. Just put the ticket via macro into the confluence area and you are good to go. It will update automatically based on Jira ticket progress.
What do you dislike about the product?
As mentioned in the header, there is a limited option of styling the confluence pages. This means there are only 7 colors you can use for texts. Tables aren't easy to set up in a "beautiful" way. For plain text you can only choose between headings and text itself. No options for adjusting sizes of the texts.
What problems is the product solving and how is that benefiting you?
We solve the mess we created with google drive. Way to many files which are now stored somewhere but nobody knows where exactly they are. Also if someone leaves the company, also his files will be gone, if nobody got access to them.
And second: Creating a knowledge base, everyone can easily access and read about the main how-tos in the company.
Recommendations to others considering the product:
Easy to use and to setup, also not expensive.


    Meghan M.

It's alright

  • September 27, 2019
  • Review provided by G2

What do you like best about the product?
It's very convenient to have a variety of documents and information in one place. Not everyone is always operating on the same platform.
What do you dislike about the product?
I find it difficult to navigate unless I know exactly the title of the page I'm looking for.
What problems is the product solving and how is that benefiting you?
I use it mostly to remind myself of the information I learned in onboard. I don't remember exactly what our fitness benefits are? I can go to the people team's page and search for those there.
Recommendations to others considering the product:
Make sure that you clarify what confluence is to all employees - it's something that is overwhelming to learn on the fly. It's so much information in one space and it's hard to know what's important when logging in for the first time totally on your own.


    Greco F.

Very good tool, but needs to be modernized

  • September 27, 2019
  • Review provided by G2

What do you like best about the product?
It's a standard tool for software development companies. It's simple to create pages and documentations. I'ts supported by atlassian and a there are many plugin/extensions
What do you dislike about the product?
It's java based. Require a large amount of ram and it's a bit old. It's also very expensive if you have a medium/large team.
What problems is the product solving and how is that benefiting you?
Creating company documentation and knowledge base.
Recommendations to others considering the product:
if you already use jira, confluence is a good tool to integrate.


    Information Technology and Services

Great for internal knowledge sharing, not so much for finding it

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
All the information one can look for is available here.
What do you dislike about the product?
The search could see serious improvements, it is always a nightmare to find something.
What problems is the product solving and how is that benefiting you?
When in need of internal information, I turn to Confluence and its in-depth content created by colleagues.


    Vaibhavi K.

Good collaboration tool

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
It's easy to use and create pages for collaboration and information sharing, handover of projects etc.
It's a one stop for all required documentation.
What do you dislike about the product?
Sometimes it gets cluttered while searching for a required page which can be fixed
What problems is the product solving and how is that benefiting you?
we are using confluence to brainstorm new ideas and collaborate on new projects along with taking feedback from people in the company of our ideas.


    Hospital & Health Care

Information Hub

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Great place to post information about projects and SOP's for the company
What do you dislike about the product?
Tend to get a lot of error messages and problems posting sometimes
What problems is the product solving and how is that benefiting you?
Educational resources for employees


    Architecture & Planning

Matchless product with lots of benefits

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
This tool is going great. Indeed a quick way to find each document from my dozens of documents that I found so much tough before this application. Indeed an easy way to upload files from external sources that makes my working more easily. No doubt it is an easy to use and friendly product that can be handled easily without any advanced training which is a key point for me because I don’t know that much about technology. Last but not least I like its integration with other useful products that consumes my more time.
What do you dislike about the product?
In this particular application I don’t think of any major drawback because it’s immense useful. The only bad thing is that there are bundles of documents and notes it becomes difficult to track out each one immediately, it takes some time to find them. So, that’s all from my side nothing more than these troubles me.
What problems is the product solving and how is that benefiting you?
Confluence is a name of trust for me because with this amazing software I can easily share each and every document from anywhere in the world. This application helps me in creating different types of documents by using its templates that works so well. Also this application is very much secure and provides an immense security to each one of my document. The drag and drop out interface of this product allows me to share a number of files on the daily basis.
Recommendations to others considering the product:
Indeed amazing software which is suitable for any kind of organization because its splendid features are quite useful. Also I like the way it enhances my work productivity by saving my time on other useless applications. So, for me it’s a best choice for all my friends and loved ones.


    Darshan S.

Perfect for Organization Level Wiki

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Confluence has good amount of features which is helpful to any organization. Highlight of confluence is that you can integrate it with other Atlassian products like Jenkins and Bitbucket to make it more effective. Creating document to updating it very easy. You can even add comments and give permission to specific users to read/write the documents. The very helpful feature which I like the most is that it provides history of changes and also provides who made those changes and what lines have been changed. This level of information it provides which is very good feature to have.
What do you dislike about the product?
UI is not good. It is very difficult to look for any specific page. Searching could have been better. These are the main drawbacks I would say which I don't like about Confluence.
What problems is the product solving and how is that benefiting you?
I am using it as a wikipedia for my organization which gives almost all the information about my organization, about my team members and about the project. It helped me a lot in getting all the information from a single place.
Recommendations to others considering the product:
If you want to have organization level documentation then Confluence is the best software you can have. It provides lot of features which will help any organization.