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Confluence

Atlassian

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4,199 reviews
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    Gambling & Casinos

Everywhere uses it, but should they?

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Able to create fairly organised documentation for pieces of work
What do you dislike about the product?
Why does it use different syntax code to Jira?
What problems is the product solving and how is that benefiting you?
Documenting work processes and our systems


    Gambling & Casinos

Business view on confluence

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
The history of the pages can be seen so you can see changes that have happened before hand. Meaning you can see the history of the product if things have changed overtime.
What do you dislike about the product?
The editing tools of confluence could be improved a lot to make things easier to edit
What problems is the product solving and how is that benefiting you?
communication on products and history of stuff happening


    Computer Software

Does the job, a bit clunky.

  • November 25, 2019
  • Review provided by G2

What do you like best about the product?
Its a good knowledge store for dumping information.
What do you dislike about the product?
Its internal navigation is pretty terrible.
What problems is the product solving and how is that benefiting you?
We use it as a knowledge store for guides and run books for products.
Recommendations to others considering the product:
Do your research and make sure it's the correct fit for you.


    James G.

Confluence is essential for the management and collaboration of information

  • November 24, 2019
  • Review provided by G2

What do you like best about the product?
I like Confluence for being an incredible interface in which I can create document structures and templates in addition to publishing and planning projects with great ease. And I also have the visibility of the progress of the projects and access to important documents.
What do you dislike about the product?
It is necessary to allow the interface to establish integrations with other applications of different software, it would be of great pleasure.
What problems is the product solving and how is that benefiting you?
We use Confluence because it generates the best collaboration to document policies, documentation processes, plan and organize projects, making it easier for us to develop our work at all times.
Recommendations to others considering the product:
Sincerely, Confluence is the right solution that helps you maintain a viable option in the management and process of projects that require a wide collection and planning of information. For this reason I recommend it.


    Vykintas G.

It's ok but have been lagging behind in the last years

  • November 23, 2019
  • Review provided by G2

What do you like best about the product?
I like the structure of the user interface and, especially, the "Expand" function. It's very easy to structure the content using different column interfaces, tables etc. Overall I prefer Confluebce to Google docs when it comes to the way the content looks and what I can do with it to create a more user friendly experience for those who navigate through the content I create.
What do you dislike about the product?
Most important issue I have with Confluence is that you need to click "Edit" and wait for the page to load - it's not as smooth as Google docs or Evernote. I feel this is the major pain point that dis-encourages some people from using Confluence. It's a small but crucial detail as it affects user friendliness. In addition to that, not so many people use Confluence, it's more difficult to share it with people outside of your organisation etc. - thus it just simply doesn't work in many cases.
What problems is the product solving and how is that benefiting you?
Knowledge management - sharing information that's relevant for a medium to long term.
Recommendations to others considering the product:
Confluence is ok as a knowledge management tool. However, I'd seriously review all options before settling in with Confluence. Also it's not ideal if you need to collaborate with people outside of your organization (free lancers. authors etc.). And the most important drawback - the editing experience (that you need to click edit and wait until you can actually change anything).


    chandra s.

Best documentation Solution available in market

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
Best place to collaborate with team and clients. It integrates great with Jira and other atlassian software. It can be used not just for documention, but also one can use for case studies, design products, flow diagrams and anything you can think of.
What do you dislike about the product?
So times the editing make a bit difficult and also flows chats gets distorted upon saving.
What problems is the product solving and how is that benefiting you?
We use it every day to integrate with jira and use for referencing the solution part of it. It helps as documentation and project deliverable repository.
Recommendations to others considering the product:
Best solution for documentation and storing project related documents.


    Marketing and Advertising

Great tool for our IT team!

  • November 22, 2019
  • Review provided by G2

What do you like best about the product?
I like the fact that you are able to create several pages in Confluence and create a hierarchy and collapse sections.

I like the ability that there is a widget where you can upload content and make this tool the one stop shop for the golden copy.
What do you dislike about the product?
I wish there were more ready to go templates to easily pick in Confluence, similar to SharePoint. I find that I waste too much time trying to create tables and sections.

I don't like that if you are not an admin, you can create content but you do not have the ability to delete content. But granting everyone admin rights is probably not the best practice.

I also had a lot of issues with the page crashing out on me and losing information several times. There should be some sort of auto save.
What problems is the product solving and how is that benefiting you?
Confluence has been a great tool to house all of our IT procedures. It has also been helpful as we transition projects from one IT to another-- this is easily done cause it is all captured in Confluence.

Confluence also gives our teams to collaborate with other internal terms. All team goals are inputted into the system so everyone knows what each team does.
Recommendations to others considering the product:
I think you should create more templates so a user can easily create a page and have structure- similar to SharePoint templates.


    Financial Services

Confluence is an amazing tool for maintaining details and documents.

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
The flexibity of creating and maintaining documents. The facility of multiple people working on the same report simultaneously makes working so easy.
What do you dislike about the product?
There is nothing to dislike confluence.it is absolutely perfect.
What problems is the product solving and how is that benefiting you?
Maintaining and creating documents, updating documents. Using tables , links and tools is very convinient.
Recommendations to others considering the product:
Confluence is very user friendly and an amazong tool for documentation.


    Computer Software

Excellent Tool for document storage and organization

  • November 21, 2019
  • Review provided by G2

What do you like best about the product?
We store all our documents on confluence. It can organized well and it can be completw library of the knowledge we acquire at work
What do you dislike about the product?
Search was not great before. But now its better. Text editor can be better. May be can integrate with office apps
What problems is the product solving and how is that benefiting you?
Easy setup of technology library. Every article can be easily searched and permissions also can be given according to the groups where user belong


    Verified User in Computer Software

Confluence one of the best for maintaining the project !!

  • November 20, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is one of the best tool for the project management. The best things about the confluence are:
In confluence one can easy create new pages in the desired location. One can easily clone the page and can work on that. The security is very good. I can give access to the particular space to one group of people. The integration with the JIRA is very helpful. As there is any query or concern, I can create the confluence doc and attach to the JIRA ticket. One can easily edit and comment on the confluence page. The search functionality is very helpful. One can easily watch the confluence page and whenever there is new edit, an individual get the notification. The version control is quire impressive. One can revert back to previous change if the new changes are not perfect. The help community is always ready to help.
What do you dislike about the product?
The confluence provides so much feature so it is very difficult to dislike it. I am using it from 2 years and it is sufficing all the required feature.
What problems is the product solving and how is that benefiting you?
Using confluence the project management becomes easy. The estimation can be done easily. Any new feature or finding can be easily documented in one place. Using confluence all the team members can be in sync. One can also attach the images and file on the confluence page.
Recommendations to others considering the product:
Confluence is very easy to use and it can be use by any individual or by the company for the better way to maintain the project. It provides the best feature along with the integration with the JIRA. It should be given a try !!