Confluence
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Perfect For Content Repository
What do you like best about the product?
Loved using this to house a "wiki" for modules important to our business. As information changed, we didn't have to worry about versioning or retracting old copies of the modules. Everything was live and updated in real time (after review) so all our users to access
What do you dislike about the product?
Difficult to accomplish the exact user interface you might desire for a landing page but organization is still pretty easy
What problems is the product solving and how is that benefiting you?
Problem of real-time information that rapidly changes on a regular basis. We can have multiple content owners based on their domain of expertise and have our users view all relevant data in an organized way
Recommendations to others considering the product:
Think about your architecture and plan in advance, Moving pages isn't always the easiest. Be careful of page naming convention to ensure you can find and access pages when building out the site
Managing project documentation with Confluence
What do you like best about the product?
Confluence is part of the Atlassian software which also includes Jira for your project tracking and management. It is a great tool for handling documentation for projects and company departments to create, store and collaborate on documents between colleagues, or privately for your own work.
What do you dislike about the product?
Sometimes the software can feel a little clunky and it takes a while to get used to some of the features such as searching for the right documents, and the view in editing mode versus published mode.
What problems is the product solving and how is that benefiting you?
We put all our training manuals across multiple formats including text and video for all company departments so they know they can access relevant trainings from one space. We build macros to keep pages tidy and helps us to automate some of the heavy administration of maintaining these documents.
Recommendations to others considering the product:
If you're needing a platform that allows collaboration on projects through documentation while being able to store and work on your own things then consider Confluence, especially if you're working with Jira as a project management platforms they feed well into each other.
Documentation using Confluence
What do you like best about the product?
Pros:
An awesome platform for documentation.
Works with JIRA so I can link exactly what task I worked on as part of documenting the project.
An awesome platform for documentation.
Works with JIRA so I can link exactly what task I worked on as part of documenting the project.
What do you dislike about the product?
I dislike that It isn’t super obvious where the table of contents (sub pages within pages) are located. There are breadcrumb links though which are nice.
What problems is the product solving and how is that benefiting you?
Able to document projects and link them with other confluence pages as well as JIRA
Pretty Good
What do you like best about the product?
I like that I am able to insert code snippets in the documentation and can select the language as well.
What do you dislike about the product?
Sometimes with pictures, alignment becomes really difficult.
What problems is the product solving and how is that benefiting you?
We use confluence primarily for documentation purposes. It helps us to keep a road map of our plans and other teams can read to get a heads up on the project.
Great online portal for our project documentations
What do you like best about the product?
Confluence has seamless integration with JIRA as they're both created by the same company. I like that we are able to create documents for our team's consumption using a wiki-like syntax for markup and even get notifications for updates. Anyone from the team can update the documentation and the application automatically handles version control. I also like the ability to tag team-members for follow-up. The simple interface makes it easy to navigate and read the material. The search tool also works well as I never had to bookmark any of our documentation.
What do you dislike about the product?
The editor has a lot to improve on when it comes to shared documents. Table creation is also quite limited and a bit complex to work with. As with all collections of articles, organizing pages can become difficult. The software itself provides basic tools that allow you to define a structure for your pages, and these work well, but it still requires considerable discipline as your use of the software scales up.
What problems is the product solving and how is that benefiting you?
Confluence has become the place for us to collect information, across our business. We use it to document our processes and policies (the access controls prove useful there), and our development teams use it on a daily basis to record the outcomes of discussions and to share knowledge.
Recommendations to others considering the product:
Confluence is great way to create, organize, and discuss work with your team. You can never go wrong with it especially when you use JIRA as well. It makes it easy for us to document all our discussions and ideas.
I don't get much collaboration from this software
What do you like best about the product?
I like it from a data dump standpoint, but other than that I don't think the Asana integration isn't good enough to follow up from a tactical standpoint.
What do you dislike about the product?
Like I said I prefer Asana, especially from a tactical standpoint. That in and of itself doesn't motivate me to keep those pages updated. I almost wish the integration went the other direction. It can get messy real fast, and I lose track of pages all the time.
What problems is the product solving and how is that benefiting you?
For me, it's mostly the data dump. I don't feel like it really has any value from a tactical standpoint.
Recommendations to others considering the product:
In my opinion, my company could live without it.
Confluence is great for writing requirements specifications
What do you like best about the product?
As a business analyst I am responsible for writing requirements specifications for individual website components. Confluence has been an amazing tool for me for these reasons:
- cloud based; allows external users to review and contribute to the pages
- easy UI allows for very organized spaces
- content entry functionality is extensive and easy to use
- integration with Jira allows for seamless work between myself and the development team
- Exportability of specs
- global search functionality
- cloud based; allows external users to review and contribute to the pages
- easy UI allows for very organized spaces
- content entry functionality is extensive and easy to use
- integration with Jira allows for seamless work between myself and the development team
- Exportability of specs
- global search functionality
What do you dislike about the product?
Creating and editing tables can be a real headache. The ideal state would be for it to be as close as possible to excel or word in this area. It's difficult to copy entire rows or columns even though there are specific buttons meant to do these things. It would be easiest if there was more right-click functionality in the tables.
What problems is the product solving and how is that benefiting you?
Confluence allows our teams to collaborate in real-time on documents and specifications. We love the fact that multiple users can be working on a document at the same time. Our clients love the inline commenting functionality and how easy it is to learn how to use the tool. Page templating saves me time in creating new pages each time.
Very Well Done
What do you like best about the product?
Confluence does a great job bringing all of the information you need together. I view it as a much more polished version of google drive. Instead of being just a data dumpster, Confluence gives you the tools to organize your files and share with your team as needed.
What do you dislike about the product?
The only main dislike is the pricing and the very small learning curve.
What problems is the product solving and how is that benefiting you?
Data dump. We have so many files and different file managers that nothing is organized. Confluence has helped to bring all of our data and teams together in once centralized location.
Recommendations to others considering the product:
Worth it!
great collaboration tool for internal training/process documentation
What do you like best about the product?
i like the daily summary that is emailed, and getting emails when tagged. it is great for getting details on internal processes visible to all internal audiences
What do you dislike about the product?
It is a bit cumbersome to format at times
What problems is the product solving and how is that benefiting you?
great collaboration and by implementing questions and answers, have a knowledge base for internal questions/concerns/processes
Confluence as Knowledge Repository and version controlled Documentation
What do you like best about the product?
Wiki Page layout gives familiar feel to the interface.
Version Controlled Documentation gives the ability to revert changes when not need.
Decision Tree option gives entire scope change feasibility .
Very smooth Integration with JIRA makes it a perfect match for Request Tracking and Linking.
Linking of various documents under one request/page
Version Controlled Documentation gives the ability to revert changes when not need.
Decision Tree option gives entire scope change feasibility .
Very smooth Integration with JIRA makes it a perfect match for Request Tracking and Linking.
Linking of various documents under one request/page
What do you dislike about the product?
Difficult Navigation
Scope for duplication of links and or documents.
Navigation often gets slowed down or freezes in some browsers.
Scope for duplication of links and or documents.
Navigation often gets slowed down or freezes in some browsers.
What problems is the product solving and how is that benefiting you?
Previously our Documents were in Shared folders and Version Controlling was not an easy option.
Recommendations to others considering the product:
Confluence is a Web Based Knowledge Repository and/or Document Control system. The learning curve is simple and the options to integrate with JIRA makes it better. There is a lot of Admin activity for the setup and customization that needs to be done for Confluence to cater to your exact Organization or project needs. Spend sufficient amount of time in doing that.
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