Confluence
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Documenting your projects the right way
What do you like best about the product?
i really like the integration with Jira. It is great to be able to vizualise and track dinamically the status of each Jira ticket. In addition, the possibility to create, edit and duplicates spaces and pages make the documenting process very smooth.
What do you dislike about the product?
What i dislike the most is the arborescence and the way the information is presented on the left hand side bar. Every time i spend a lot of time looking for the location of the right information which makes it very frustrating for me and my ressources on the project.
What problems is the product solving and how is that benefiting you?
Confluence allows us to keep documentation for year, follow our ticket status on jira, share infos with our clients.
Decent collaboration platform with a lot of features
What do you like best about the product?
Confluence is incredibly customizable - it can be used for documentation, a wiki, a blog, a file-sharing site, a marketing campaign tracker and more. It directly links to Jira so it's a nice arm of that.
What do you dislike about the product?
The user interface could use some how-to's overlaid on top of Confluence. I have multiple technical people who are very confused on what Confluence should be used for and they have difficulty understanding all the different things it can do. The over-customization of it proves to be a double edged sword.
What problems is the product solving and how is that benefiting you?
My company is utilizing it as a 'prettier' way to show real-time stats from Jira, and we use it as a landing page for helpful Board views in Jira. It works, but it wasn't as straightforward as I would have liked when on-boarding about 100 users.
Recommendations to others considering the product:
I'd recommend Confluence if you're installing Jira. But I would suggest getting some training ahead of time before simply jumping in and creating pages. It can be very easily disorganized of you don't rein in a new implementation right away.
Intranet and collaboration with ease
What do you like best about the product?
Easy to update all your content at one place. For teams and co-workers to check instructions and follow guidelines. Secured by LDAP so ease of security.
What do you dislike about the product?
It can sometimes be a little challenging to figure out permissions for pages and sub-pages.
What problems is the product solving and how is that benefiting you?
Creating workflows and knowledge base for our teams. Defining policies and procedures so they are easily available for teams/users to review and follow guidelines.
Organised project management
What do you like best about the product?
The full set of tools for managing access to different pages and areas across our organisation thus making it more appropriate for enterprise.
What do you dislike about the product?
The organisation of pages and collecting of articles could be difficult.
What problems is the product solving and how is that benefiting you?
To document our pricesses and policices and our development team use it on daily basis to record the outcome of discussions and to share knowledge.
Recommendations to others considering the product:
Can be used in multiple of activities from writing, organising and viewing all kinds of documents no doubt i would recommend it to any project management team.
Content Management at its Finest
What do you like best about the product?
Confluence can hold all your content for your company internally, and I think it has really improved its user experience in the last few years.
What do you dislike about the product?
You cannot share content externally, unless you export to PDF or Word. When exporting tables, your tables will get cut off.
What problems is the product solving and how is that benefiting you?
You are solving the issue of not having content in one place. Confluence can have in one place for your company.
Recommendations to others considering the product:
Try it for free before moving forward with it, you'll see if it's right for your business!
Confluence great for changes
What do you like best about the product?
It’s great resource for our work and helps us in risky operations when any new changes thar come in.
What do you dislike about the product?
Nothing to dislike at the moment! Been helpful so far
What problems is the product solving and how is that benefiting you?
We learn about the changes that come through and helps us understand why they are doing so and how.
Good for the price!
What do you like best about the product?
That I'm able to find every document or policy of other teams, that are a lot in my organization within this platform. So it makes it very easier to get to information such as on a certain project, or handbooks or documents that other teams use on a daily basis and you need to refer to work on something ect.
What do you dislike about the product?
Editing part is not the best, it lacks some options but still we have plenty of other tools for that therefore I don't mind as much. But taking into account that this is part of Atlassian one's expectations are that it will give you that intuitive experience on every side of it.
What problems is the product solving and how is that benefiting you?
We store everything and organize important documents, policies and other stuff by the team so everyone has it handy to find information without the need to go and ask collegues or send email requests. Plus that we publish the team's structure and memberes with photos so everyone knows what is the role and what team do they work for which in such bug organization is quiet needed as there are 3+ offices and you don't always know your collegues but you might need to collaborate with them at a certain point. So confluence brings the team the information, that sometimes prolonge the execution of daily activity especially when you need to work on something with a colleague that you never met in person, or under a policy that it is not your teams.
Recommendations to others considering the product:
If a multi-office company, then you need to bring your employees to know each other work and responsibility so this is the platform that will help you do so.
Positives and negatives
What do you like best about the product?
Effective at capturing requirements and processes which, as a product, are converted to tasks and issues for software development
What do you dislike about the product?
It’s links with JIRA are good but scope for further work, not just software but the ‘soft’ business changes could be included
Complex UI
Complex UI
What problems is the product solving and how is that benefiting you?
Software development - more streamlined and visible to manage backlog
A good platform to keep all your work information and knowledge in one place
What do you like best about the product?
I like the idea of having a static place to reflect all your company knowledge, such as good practices, tools, tutorials and information written in one single place and accesible to everyone at the organization. It is a great place to share all the company values and useful info, like having a internal wiki.
What do you dislike about the product?
UX at this platform is not quite the best. It would be better if this is arranged as folders and files instead of this interface like a web page with links and pages.
What problems is the product solving and how is that benefiting you?
At the company, we use Confluence as a single point to save all the knowledge of the company, like previous made research, tutorials for new integrations to the team and more. It is our wiki.
Recommendations to others considering the product:
Confluence is a good tool. If you want to keep all the company useful info in a static place, better than having it in a shared file, you have it here and it is much better. Recommended to have it, and more if you also use Jira, because you can integrate both.
Great to share documents
What do you like best about the product?
What I like the best is that you can organize and share documents and process inside your company in a really fast and collaborative way. You can use it with Jira which is a plus and it helps you to have everything more organized and unified.
What do you dislike about the product?
What I dislike the most is the templates and the UX. It is not always easy to used at first. It is really difficult to navigate between files. In addition, you can not edit properly and freely as I would like.
What problems is the product solving and how is that benefiting you?
The main problem that Confluence has solved is the way we share our knowledge and process. It became more easier and dynamic to exchange information.
Recommendations to others considering the product:
I would recommend the platform to others because it has information that you always need to have organized and the way that it is share among others it has been really helpful. It is like having a wikipedia inside your company
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