Confluence
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Still not sure how to properly search in this tool
What do you like best about the product?
I like being able to store all of our necessary information in one spot. It makes it easy to use a repository for all of the core information related to my job.
What do you dislike about the product?
I don't really get the search functionality. it doesn't seem to work off basic boolean search operators with commas and periods. Sometimes you can spell something exactly and it won't come up in results, but if I pick one word, then the results populates. I just don't get it.
What problems is the product solving and how is that benefiting you?
Confluence allows our global organization to store core information in one place that can be accessed by anyone of employees on the go.
Recommendations to others considering the product:
Great for storing information in one place.
Best knowledge sharing via documentation
What do you like best about the product?
Thw best thing about confluence is you can buy it for your organisation and create your own pages with loads of plugins available . It has failed Microsoft word document by its advanced integrated featues.
What do you dislike about the product?
The complex structure of tables are not horizontally visible.
What problems is the product solving and how is that benefiting you?
I keep track of my personal diary on confluence with checklists and also the sprint data , it is already integrated with Jira which makes my life very easy I keep track of my tickets as well along with documentation
Recommendations to others considering the product:
Enjoy sharing your knowledge document what you have using confluence and share with everyone
Confluence is one of the best in market
What do you like best about the product?
1. It maintains the logs quite effectively
2. Watch tab to show how many users actually saw the document
2. Watch tab to show how many users actually saw the document
What do you dislike about the product?
1. UI could be better in the context of look and feel
2. Buttons like save edit close create are not so prominent and uniform
2. Buttons like save edit close create are not so prominent and uniform
What problems is the product solving and how is that benefiting you?
1. Document sharing across teams and globe
2. Presentations
2. Presentations
Recommendations to others considering the product:
Go for it
Easily implemented, quick to learn
What do you like best about the product?
I really like the page grouping options and hierarchical management. This allowed us to create a structure that we could assign access to as needed.
What do you dislike about the product?
Some of the WYSIWYG components were a little off or did not allow me to create something exactly as I wanted to but there was always an acceptable alternative that was possible to implement and was nearly as effective as what I originally intended.
What problems is the product solving and how is that benefiting you?
We tried looking at Salesforce and Sharepoint as our central company depositories for information but we were not able to make those deployments successful. We were able to make our Confluence deployment successful. Now we have a centralized location where our employees can easily see cross-department reports, information from the management team, and make comments that are answered by the management team. This provides a better experience for our employees in a simplified format.
Recommendations to others considering the product:
We would implement this sooner. Do not be afraid to give access to make changes to the system to those competent. Limited access to objects and funneling through one or just a few people is not a way to make this deployment successful. Each group or department should have at least one if not more people competent to design, update and create what is needed.
Not sure if our org uses this correctly
What do you like best about the product?
Easy to use and simple to standup pages. The analytics are a plus.
What do you dislike about the product?
It could just be our org but I feel like we use it almost like permanent email. Very annoying.
What problems is the product solving and how is that benefiting you?
Easy way to show long term findings of work you've done inside of an org.
Recommendations to others considering the product:
Just make sure your org has a clear plan when implementing. It's just another place to put things at times. We also use SharePoint and it gets confusing to place things in both places.
Internal extended communications, Perfect for department blogs
What do you like best about the product?
Confuences editing suite is powerful and useful.
What do you dislike about the product?
Lack of google docs compatibility can be frustrating.
What problems is the product solving and how is that benefiting you?
We use this software for communicating within the company in a longer more visually pleasing manner to Jira.
Absolutely phenomenal documentation software
What do you like best about the product?
What I really enjoy about Atlassian Confluence is the simplicity and effectiveness of the software. It's a no-nonsense approach to documenting allowing one to focus on developing documentation and allowing to collaborate with others with ease. Setting it up from the administrative side was an ease and deploying it is made incredibly simple. Plus, the 10-user starter license is a steal!
What do you dislike about the product?
The main deterrent from using it how quickly the cost rises when hitting user limits. Because of that we can only use confluence in a smaller group instead of expanding it to a lot of users within our group.
What problems is the product solving and how is that benefiting you?
Previously the main way of documentation was a mix out of Word docs, Google Drive docs and stuff inbetween. The problem with that is keeping it all in one place and versioning. Especially when users were to make changes to a piece of documentation without following strict versioning guidelines, things could get problematic very quickly with no one true system insight. Confluence solves this by bringing the documentation in one place.
Recommendations to others considering the product:
If you are looking for a simple yet powerful documentation tool, especially in a smaller team, Confluence is your path. Alternatively, if you are already paying for Office 365, look if you have sharepoint and give that a try.
Good central sharing program
What do you like best about the product?
Easy to use and to share contents on pages
What do you dislike about the product?
The pages can be organized in hierarchical structure.
Yet, when you have a lot of pages, it is very difficult to find your wish (although you can search).
Yet, when you have a lot of pages, it is very difficult to find your wish (although you can search).
What problems is the product solving and how is that benefiting you?
Sharing our knowledge across the organization in one central place
Recommendations to others considering the product:
More convenient than teams, lacks a file storage system (shared files)
Confluence
What do you like best about the product?
It is nice to have all our information in one place
What do you dislike about the product?
Not a fault of confluence but the info needs to be entered correctly
What problems is the product solving and how is that benefiting you?
Having all info customer service needs in one place is a time saver
Use of Confluence
What do you like best about the product?
Our organisation is start up company. Confluence allows us to keep track of all the records and advises us to allocate works accordingly which makes us to work in proper manner.
What do you dislike about the product?
For the start ups like us the subscription fee is quite high. Hence we would like to suggest Confluence for a comparably lower price than the current price. Other than that everything is fine and we will also recommend this to our partners.
What problems is the product solving and how is that benefiting you?
It reduces the usage of so many excel files, words and other documents and allows us to store as many data as possible in the confluence page.
Recommendations to others considering the product:
Confluence is wonderful user friendly tool which allows us to update pages and keep track of all the records and also it allows us to allocate the work to our subordinates in a regular manner.
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