Confluence
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must have for content creation
What do you like best about the product?
Easy to use. Content is clean and always user friendly. Making updates is very intuitive. Could not recommend it more.
What do you dislike about the product?
Nothing to report at this time. Makes creating content a breeze. Easy to use and understand.
What problems is the product solving and how is that benefiting you?
Getting out clean and easy to understand and view updates and processes to the entire team.
Recommendations to others considering the product:
If you want content to be clean and easy to create, go with Confluence.
Decent document management and collaboration tool
What do you like best about the product?
Members from different teams can easily view and make updates to pages; allows for very easy collaboration across teams.
What do you dislike about the product?
A bit clunky to first use and not as intuitive as it should be. Search is also a bit difficult to find what you are looking for, and when pages are moved to new pages, you aren't redirected to the new page.
What problems is the product solving and how is that benefiting you?
This is used mainly as a document retention library; it allows for others to more easily see important documents across all areas a user is allowed to view.
Great way to keep project documentation , even better if used with Jira
What do you like best about the product?
It has a lot of templates and plugins, also integration with other Attlasian products is excellent, we use it to manage our documentation and integrate it with Bitbucket and Jira.
What do you dislike about the product?
Sometimes edition is a bit tricking and it is easy to eventually have a lot of orphan pages because it keep saving pages with no content (it is due to the autosave feature)
What problems is the product solving and how is that benefiting you?
To track documentation versions, to make dynamic reports integrating it with Jira. Also plugins like draw.io and Google docs allow you to embed external generated or tracked content
Recommendations to others considering the product:
If you plan to use the Attlasian stack it is great, if you use other tools maybe it is not the best alterntative.
Confluence Review
What do you like best about the product?
I love how easy it is to link Spaces to Jira tickets and keep all the information for a project in one place
What do you dislike about the product?
We've been running into some bugs with some of the new updates they launched, nothing major
What problems is the product solving and how is that benefiting you?
We're able to get all of our project managers using the same templates and note spaces
Keeps us all on the same page
What do you like best about the product?
This excellent product helps our Product, Development, and Customer Success teams all stay on the same page. Whenever an update to our product is made, the team logs it in the knowledge base for internal stakeholders. The flexibility organize things in ways that make sense is a great plus.
What do you dislike about the product?
We have run into user permission issues in the past. It would be nice to have more customized role types for niche positions.
What problems is the product solving and how is that benefiting you?
Product Database and FAQ. We have benefited from having all of the information about our tools in one location, that can be viewed by the entire organization.
Excellent place to document everything about your product or project
What do you like best about the product?
You get some brilliant features with confluence. It's the one place we use to collaborate with our teams and clients. Confluence also integrates greatly with Jira and other Atlassian software to superpower your product development. Although it's great for digital products, it can also be used for other projects like design and whatnot.
It's extremely easy to use that most of our clients were on board and started using it very quickly. That was pretty fascinating.
With the confluence app for iPad and iPhone it's even easier to manage tasks on the go. You can easily complete your tasks on these apps.
It's extremely easy to use that most of our clients were on board and started using it very quickly. That was pretty fascinating.
With the confluence app for iPad and iPhone it's even easier to manage tasks on the go. You can easily complete your tasks on these apps.
What do you dislike about the product?
With so many features inbuilt, it often slows down. Not very often though.
Client management could have been better. We needed to have separate space for clients and internal teams. They could really come up with a Basecamp kind of solution to ensure better client management for projects.
They could have had a better way of in page content review. They recently launched commenting on specific areas of an image, but soon that was removed. Not sure why.
Client management could have been better. We needed to have separate space for clients and internal teams. They could really come up with a Basecamp kind of solution to ensure better client management for projects.
They could have had a better way of in page content review. They recently launched commenting on specific areas of an image, but soon that was removed. Not sure why.
What problems is the product solving and how is that benefiting you?
It helps us document our work. Version management is great alongside the feature where you can easily copy one page from one space to another space. We manage our product design work with Confluence. They also have great templates that we used in order to speed up our documentation process.
Recommendations to others considering the product:
It's a great tool for you to create documents, manage products and collaborate with teams.
Decent place to document information
What do you like best about the product?
Very useful to document information and organize different types of content and collaborate with different teams.
What do you dislike about the product?
Its a bit slow to load pages. I'm also not a fan of the ui and the look and feel of the application. And it needs constant single sign on which is annoying
What problems is the product solving and how is that benefiting you?
We use it to document important information and collaborate across teams.
Central repository for common processes, policies, templates etc.
What do you like best about the product?
To collaborate with clients and other third parties on project details or any other requirements, this is a wiki developed initially to deliver client-facing documentation. It is a central repository as I mentioned in the title. Implemented web based on cloud so easily available from anywhere.
What do you dislike about the product?
Definitely search is not very accurate when we use multiple words (phrase), it generally returns all pages which contains any one word in it. Second I feel data is not related as in Jira. UI is also not as good based on latest web pages available of various products.
What problems is the product solving and how is that benefiting you?
Apart from many repository we developed a tool for production support for a resolution of various errors. So oncall person can easily find the resolution if it is mentioned in the confluence. Earlier we developed a desktop version, issue was to install it on everyone's PC but once we moved to Confluence now it is easy to access the features. Maintenance is also easy due to this.
Recommendations to others considering the product:
If looking for repository which can be used internally and give the exposure to external world/ clients, which can be configured easily in confluence. May be you don't like the UI and search features but apart from this it will fulfill the requirements,
Perfect for internal knowledge sharing
What do you like best about the product?
Confluence is the perfect tool for sharing knowledge internally. Few important features like creating private space, creating documents, updating those documents, sharing those documents to others based on their role and many more. You can even add comments and discuss on specific documents. Apart from that, you can integrate other Atlassian products like Jira to list down all the tickets and directly refer them from Confluence only.
What do you dislike about the product?
Finding specific page or document or space is very difficult in Confluence. It could have been better.
What problems is the product solving and how is that benefiting you?
I am using Confluence for sharing knowledge to my team members. It helped me in accessing the documents which helped me a lot in understanding project design to company overview and many more.
Recommendations to others considering the product:
If you want to have some internal knowledge sharing tool then Confluence is the best software available in the market right now you can use.
Good for documentation
What do you like best about the product?
You can create as many pages as you like and group them by context or category
What do you dislike about the product?
Some macros are not free and there are some limitations as you cannot edit the source code
What problems is the product solving and how is that benefiting you?
Documentation centralization
It's easy to navigate through pages
It's easy to navigate through pages
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