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Confluence

Atlassian

Reviews from AWS customer

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4,095 reviews
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    Michael K.

Confluence keeps our global teams in sync

  • May 23, 2019
  • Review provided by G2

What do you like best about the product?
It's versatility. Confluence can be a heavily formatted Wiki page or it can just be meeting notes to have as a living readme for a project. Our global teams working on divers projects can quickly catch up on progress.
What do you dislike about the product?
The learning curve to really get the most out of it can be intimidating.
What problems is the product solving and how is that benefiting you?
As an international company, this has proved invaluable. We not only document meetings on projects but we have entire solution libraries of things other offices have done. This saves us from reinventing the wheel when another team or office has already done it.


    Automotive

Great software for documentation

  • May 21, 2019
  • Review provided by G2

What do you like best about the product?
It is great software to satisfy the documentation needs. Helps to save the test procedures etc.
What do you dislike about the product?
Nothing as such to be disliked about this software.
What problems is the product solving and how is that benefiting you?
Documentation needs. Its easy to do so.


    Sarah K.

Useful, but often hard to navigate

  • May 20, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is a great way to keep of important information at the fingertips of an entire company. There are many different functions, including useful widgets and ways to format pages to make information easy to find once you've found the page.
What do you dislike about the product?
The biggest downside of using Confluence is its sub-par search functionalities. You often have to type in the exact name of the page you're looking for to find it, and it can be very frustrating to spend extra time looking for a small piece of information.
What problems is the product solving and how is that benefiting you?
The largest benefit is certainly the availability of information. At my company, we also use the "questions" functionality to make smaller bits of info readily available, though we do run into the same problem of sub-par searching.
Recommendations to others considering the product:
Make sure you are willing to spend the time setting up and continuously updating the information you have in Confluence, or it will lose a lot of its usefulness.


    Marketing and Advertising

Useful but ultimately outdated

  • May 17, 2019
  • Review provided by G2

What do you like best about the product?
It is a central hub that can house a ton of internal information accessible to employees
What do you dislike about the product?
the UX is incredibly outdated and it easily becomes difficult to navigate as more and more information is added.
What problems is the product solving and how is that benefiting you?
Knowledge sharing. Allows people to be more independent


    Pharmaceuticals

Good collaboration tool

  • May 16, 2019
  • Review provided by G2

What do you like best about the product?
This tool collaborates plan, work and different aspects of project management
What do you dislike about the product?
Most are not free. Though its open source. Add ins need to configured
What problems is the product solving and how is that benefiting you?
collaborates plan, work and different aspects of project management. Great ROI


    Retail

good

  • May 15, 2019
  • Review provided by G2

What do you like best about the product?
I started to live confluence since I could see live editing
What do you dislike about the product?
i get too many emails, rather i would like digest
What problems is the product solving and how is that benefiting you?
nice collaboration


    Computer Software

Easy to use, saves time

  • May 09, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to use, once it clicks you start spending an extra few min the first time a question gets asked and only need to send the link or tell the user to search.
What do you dislike about the product?
Some learning curve with how spaces are laid out.
What problems is the product solving and how is that benefiting you?
Documentation has greatly improved. I tend to create how-tos and then send the link now.


    justin c.

Useful and powerful tool for document creation.

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
Is a very powerful tool with which you can create a large amount of documents in a very practical way, it allows you to organize these files into sub-folders which allows access to them in a more accessible and practical way. Your search option is great because it gives you an exact search, which allows you to locate relevant documents in a quick way
What do you dislike about the product?
Its learning curve is a bit complex to manage but with a little work is managed in a very practical and useful way, I think a negative part of this tool is that when creating a document at the time of saving it can change of place what would complete your search.
What problems is the product solving and how is that benefiting you?
is a very dynamic and practical tool that allows you to create various files and thus keep an adequate follow-up of the documents already created and be able to access them from any device


    Defense & Space

A great place to store and create reference pages

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
The team feature allows you to create better encapsulated pages of information. The search feature allows a quick and comprehensive look when you have a lot of pages to go through.
What do you dislike about the product?
The ability for searching with "" quotation marks doesn't aid in some searches and the code (meat) of the program is somewhat a steep learning curve.
What problems is the product solving and how is that benefiting you?
Making wiki's for our software developers.


    Lisa H.

Knowledge Base and File-Sharing

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
Centralized knowledge base, easily searchable, and seamless integration with Jira makes Confluence our go-to tool for keeping track of documents, projects, and files. The wiki tools give it a nice look and there's so much useful information in the dashboard. I like how the labels in Jira and Confluence are linked to show related pages/issues.
What do you dislike about the product?
We haven't upgraded in a while; I'm sure there are more features I'm missing out on, but it serves our current needs, so I have no complaints.
What problems is the product solving and how is that benefiting you?
Documentation. Keeping documentation in Confluence has proven to be a great benefit for our team. We use it to track projects as well as update and share requirements.