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Confluence

Atlassian

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4,204 reviews
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    Renato A.

Nice as a central information center, some capabilities still to be improved

  • September 23, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is very versatile, has a lot of functionalities, and a load of available plugins in the market. I really like the version history and the capability to roll back. It's very hard to lose information using confluence.
What do you dislike about the product?
Confluence tends to be slow sometimes. Especially when using some macros as JIRA filters, embedded Excel spreadsheets and so. Another downside are the tables: they are pretty bad in terms of functionality. The last one that comes to mind is the problematic multi-user edition of pages: you don't get notified that someone else is editing, and only the first one to save gets to keep the updated done to the page. The others will either lose their work or overwrite the changes of the first one.
What problems is the product solving and how is that benefiting you?
We use confluence intensively as a central information database for company internal communication, project data and the like.
Recommendations to others considering the product:
Beware if: you need tables with lots of functionalities or if you will need multiple users to edit the same page simultaneously.


    Information Technology and Services

Good source of information storage

  • September 23, 2019
  • Review provided by G2

What do you like best about the product?
This is a great place to house information to share amongst an entire organization.
What do you dislike about the product?
It is very tricky to learn to use because of the layers of information that you can place into one page.
What problems is the product solving and how is that benefiting you?
Information storage/sharing amongst an entire organization.


    Computer Software

Decent software

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
I like that Confluence is easy to navigate and user friendly with the ability to store a lot of documentation with your team.
What do you dislike about the product?
I think that the UI looks rather outdated and could look more modern. That is really my only dislike when it comes to it.
What problems is the product solving and how is that benefiting you?
We use it to mostly to store information on site configurations, source codes, links, embed codes, and directions


Confluence Review - Good and Bad

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
The options and features for creating different articles and links is great.
What do you dislike about the product?
The native integration with Jira. The integration is easy to set up but if you don't have all your users in both system then they can't see the Jira data you just pulled in. What's the point of the integration if you still have to add all the user to Jira any way??
What problems is the product solving and how is that benefiting you?
Keep our teams all on the same page and maintain a system of record so that we can reference past data.


    Paweł M.

How could I live without it?

  • September 20, 2019
  • Review provided by G2

What do you like best about the product?
Easy permission management, live editing, multiple macros, extensible by a lot of plugins.
You have to learn it's basics, but when you do (and it will come faster than you think), it will become a second nature to share documents through it.
What do you dislike about the product?
Mobile view sucks at current stage. Was trying to use it with no success. Terrible UX there.
Sometimes you need plugins to make basic experience from other competitive solutions.
No easy way of telling who can or cannot see my page. Server setup can be sometimes troublesome.
What problems is the product solving and how is that benefiting you?
Easier knowledge sharing. Collaboration live between multiple team members and stakeholders was made really easy after adding it to our internal tech stack.
Recommendations to others considering the product:
Decide if you would like to go for Cloud or Server. Differences can be substantial.
Also pick some plugins before and make a budget for it.


    Computer Software

Great documentation

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Able to document things for team members in other locations
What do you dislike about the product?
It's hard to organize things together everytime
What problems is the product solving and how is that benefiting you?
Solving communication with other team members and training documents for new team members.


    Financial Services

Easy to use for document storage...

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Easy to upload documents for everyone to see. Access controls seem pretty seamless. Organization/layout of the site seems decent.
What do you dislike about the product?
Not as robust as a SharePoint site, for instance. Limited ways for teams to collaborate on files. Seems to function more like a document storage location. Didn't see built in workflows for tracking files, or version controls.
What problems is the product solving and how is that benefiting you?
Store documents to share with broader team
Recommendations to others considering the product:
Improve collaboration capabilities


    Srivatsen B.

Best tool for efficient team management

  • September 19, 2019
  • Review provided by G2

What do you like best about the product?
Out of the years I have been using Confluence, the best part the the ease of usage of confluence as a tool for team and tasks management
What do you dislike about the product?
There has not been any radical or new feature upgrades from the original version of the tool
What problems is the product solving and how is that benefiting you?
We use confluence to track the status of various tasks, the task owners and the current person handling the task - Immense ease in tracking the tasks.

There has not been any notable problems with Confluence
Recommendations to others considering the product:
Totally recommend it for active task tracking


    Computer & Network Security

Semi-easy to use

  • September 18, 2019
  • Review provided by G2

What do you like best about the product?
Confluence allows me to see product scope with indexing so I can jump around quickly
What do you dislike about the product?
The UI is not as nice as it could be so sometimes it’s a bit hard to find something
What problems is the product solving and how is that benefiting you?
Confluence allows me to see the work of PMs and Engineers come together in one place


    Mohit S.

Perfect tool for documentation

  • September 17, 2019
  • Review provided by G2

What do you like best about the product?
The great thing about Confluence is that it is very easy to use as a beginner. It is very simple to create large amount of document and you can also upload any kind of files as a attachment. It provides preview of the attachment as well which is good feature to have as you won't have to switch to different application to view the attachment. You can even tag different people to make them aware of the document or even review it. You can add comment and even highlight the text to mark it for the future references. You can even integrate 3rd party plugins to enhance its functionality.
What do you dislike about the product?
Sometimes it becomes tedious and frustrating to search particular document as it doesn't have good search functionality. It could have been better. It is bit expensive as well if you have a small organization.
What problems is the product solving and how is that benefiting you?
I am using it for creating and maintaining the organization level documents and also I am doing the review of the documents which have been created by my team members. It helped me a lot in understanding the project requirement as those documents are easily available in Confluence.
Recommendations to others considering the product:
It is recommended to all who wants to have organization level documentation and doesn't have any price constraint then Confluence is the best tool you can have.