Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Confluence

Atlassian

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

4,149 reviews
from

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great place to keep all customer discussion and documentation

  • July 23, 2019
  • Review provided by G2

What do you like best about the product?
There is a lot that we like about this product. We are using Confluence for project management. We are keeping all the customer discussion on confluence so that our manager and any one from team member can check anytime what is discussed and what is on hold. We are also liking the integrations provided by them to add some giphy on the confluence page. You can use that for making a diagram and use them to show to customer. It has the capability to store the unpublished items which you can use and store later.
What do you dislike about the product?
The main thing is pricing. It is too costly. It doesn't have any chatbot which can be used for chatting purpose. There are some issues with UI as well it is not interactive. Searching for any confluence page is very hard. You need to write the exact name for searching the confluence page. It is not supporting all the markdown features.
What problems is the product solving and how is that benefiting you?
We are using confluence to update all the information given by the customer. We are also using confluence for daily scrum updates and also using it for status update. We are using confluence for KT planning and team and lab information. We are also using confluence for project planning.
Recommendations to others considering the product:
If the price is not the constraint then you should go with the confluence. All Atlassian product are very tightly bound. You could use it for project planning, scrum status update. You can use to track the KT plan for any employee.


    George C.

Excellent tool for project documentation

  • July 17, 2019
  • Review provided by G2

What do you like best about the product?
Confluence gives you access to a new level of documentation and follow up to projects. It is really flexible and easy to use, covering a wide range of variants to document everything.
What do you dislike about the product?
It is easy to get lost in the many options it has available
What problems is the product solving and how is that benefiting you?
Project followups, it is really easy to keep track of every change and evolution.
Recommendations to others considering the product:
Give yourself time to fully understand how it works


    Computer Software

Key tool for collaboration

  • July 14, 2019
  • Review provided by G2

What do you like best about the product?
I like how flexible this application is. The interface is user friendly and clean, Confluence lets you create, share and organize documents. An interesting aspect is that it is possible to introduce comments in the documents, this function streamlines the progress of projects and keeps us aware of what other team members are doing. On the other hand, integrations with software such as storage clouds boost productivity.
Overall, I think it's easy to use, is affordably priced and fits any workflow.
What do you dislike about the product?
No negative comments. It's great for teamwork.
What problems is the product solving and how is that benefiting you?
It is quite useful for creating and organizing documents, share feedback and plan projects. Simplifies team collaboration, easier communication between different branches of the company.
Recommendations to others considering the product:
I do not have any in particular. I think it's a smart alternative to increase team collaboration.


    Consumer Goods

Great place to consolidate tasks / documents

  • July 13, 2019
  • Review provided by G2

What do you like best about the product?
One place where you can consolidate all documents for team members to access
What do you dislike about the product?
I think the layout isn't very intuitive.
What problems is the product solving and how is that benefiting you?
Want only one place where we can store documents


    Pharmaceuticals

Good document management software

  • July 13, 2019
  • Review provided by G2

What do you like best about the product?
I really like the organizational structure and ease of use. I can have a web page designed in only a few minutes. It's really easy to move articles if they need to be recategorized. It's also really easy to collaborate on content
What do you dislike about the product?
The permissions scheme is really hard to configure because they are split across web pages. It would be nice to be able to see someone's permissions for all pages in one screen. I would like to be able to format pages easier. The widgets only take me so far and their functionality is limited.
What problems is the product solving and how is that benefiting you?
We needed a better way to manage documents and knowledge across multiple teams. Confluence was a perfect fit for us. We can turn documents into web pages easily or post them as is and provide an easy to search structure for finding documents.
Recommendations to others considering the product:
Using Confluence with Jira help desk filled our company need to implement a small help desk. We found that Confluence can provide a good document management system that is easy to use and easy to implement. We are currently exploring other features such as the project tracking. Getting the permissions set up to work how we need them too takes a little time because the permissions are spread across multiple tiers in the Atlassian structure (product, site, and page).


    Marketing and Advertising

Confluence simplifies team collaboration

  • July 13, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is a tool that facilitates teamwork. The templates are great to simplify the creation of documents, also provides search filters to find them easily.
It is useful for managing tasks and organizing teams. Real-time alerts allow us to connect with other team members. It also adapts to third-party tools like Google Drive and Slack. It is simple and without complications, it is a software that I recommend to increase productivity.
What do you dislike about the product?
We have achieved excellent results in project management. No complaints about Confluence.
What problems is the product solving and how is that benefiting you?
Increases synergy in the team and streamlines project management.
Recommendations to others considering the product:
It is simple and uncomplicated, is a software that I recommend to increase productivity.


    Lara M.

Confluence has helped our teams reduce email by at least 25% and reduce our meetings too.

  • July 12, 2019
  • Review provided by G2

What do you like best about the product?
It has so many different features from templates, question and answer sections, the ability to upload all kinds of files, change statuses, tag your colleagues, make in line and page comments, link to JIRA, and more. It just works with all our our other software that we use so it's seamless.
What do you dislike about the product?
I wish I had the ability to move sections around on a page by drag and drop, much like i do in JIRA. Additionally, it would be great if I could remove attachments from a page that I didn't upload myself. Also, I hate that the meeting notes are not inline w/ the page and they have to be added as a link w/in requirements.
What problems is the product solving and how is that benefiting you?
We have an internal downtime that is in the middle of our day; so that's tough to work around. Also, some of our team members have add'l credentials to programs like Stash, while others don't, so links don't always go somewhere useful.

Benefits are that it's extremely easy to find pages, update them, and link to JIRA.
Recommendations to others considering the product:
If you're already using JIRA, Confluence is a no brainer! It's an amazing tool that allows the team to record decisions, lay out requirements, take meeting notes, organize flow charts and so much more. Asides from the login portion of the site, it also allows for Public Space to communicate notes to those outside of Product/Dev to replace SharePoint.


    Computer Software

Platform to collect and share knowledge

  • July 12, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is very flexible, you can create lots of different folder structures, use a search function to search what you are looking for, save pages to favorites, and watch pages so that you get email notifications whenever something gets changed
What do you dislike about the product?
Due to it's great flexibility, Confluence can get very confusing and if you don't have good processes in place it might end up being a complete mess in which you don't find anything at all
What problems is the product solving and how is that benefiting you?
We use Confluence for knowledge sharing within the business. It's been used for product updates, training material, internal information, etc.
Recommendations to others considering the product:
Make sure you get processes and folder structures in place before the company actually starts using it


    Internet

Difficult to navigate

  • July 11, 2019
  • Review provided by G2

What do you like best about the product?
It's nice to have a hub where all of your company information can live and is accessible.
What do you dislike about the product?
I find the tool hard to navigate, and often find myself just clicking around endlessly trying to find something to no avail.
What problems is the product solving and how is that benefiting you?
Confluence has encouraged us to document and organize our policies and procedures and make them readily available to our employees.


    Financial Services

Useful tool for document management

  • July 09, 2019
  • Review provided by G2

What do you like best about the product?
It's easy of creating macros to link all data that appears in multiple places has been a life changer for me. Document management and creation, including making quick surveys that are visible using LDAP are also immensely beneficial.
What do you dislike about the product?
It isn't very pleasant to look at and can look a little all over the place sometimes.
What problems is the product solving and how is that benefiting you?
We were trying to solve the problem of having multiple documents and not one common searchable place for the rest of the team. It is beneficial as it is supremely easy to handle.
Recommendations to others considering the product:
It will always be beneficial to take up a course on "how to confluence" before using it as confluence has too many functions which can be difficult to understand and follow.