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Confluence

Atlassian

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    Amber D.

Our team’s single source of truth

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Confluence has become the central hub for our team's documentation and collaboration. I appreciate how simple it is to organize pages, link them, and maintain version control. The real-time editing and robust search features make locating information effortless. It's particularly useful for onboarding new team members, as they can easily access everything they need in one place without having to sift through countless Slack threads.
What do you dislike about the product?
At times, the editor may feel somewhat sluggish when handling large pages or tables, and the formatting does not always respond as expected. Additionally, managing permissions could be more straightforward, especially for bigger teams. However, these are minor drawbacks when weighed against the significant time it saves us in sharing knowledge.
What problems is the product solving and how is that benefiting you?
Confluence has helped us centralize all our internal documentation and eliminate scattered information across Google Docs, Slack, and emails. It serves as a single source of truth for project decisions, technical documentation, and team guidelines. Having everything versioned and searchable saves us a lot of time, especially during onboarding or cross-team collaboration. It’s made our knowledge sharing more structured and transparent.


    Saheel M.

Ready-to-Use Templates Make Project Setup Effortless

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
The ready to use templates for project plans, product requirements, and meeting notes make it much easier to get started and stay organized. These templates help streamline the process and save time when setting up new projects or documenting important information.
What do you dislike about the product?
Assigning the correct permissions can often be a complex and confusing process, especially when working with large teams.
What problems is the product solving and how is that benefiting you?
Onboarding and knowledge transfer can be inefficient, as new employees often spend unnecessary time searching for information or repeatedly asking the same questions.


    Abhijeet K.

Empowers Team Collaboration and Productivity

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
With the help of confluence we create platform for all of our business documents and project plans for its productivity and share it with our colleagues so that they can work on it make and make the plans and documents more efficient for our business.
What do you dislike about the product?
The platform is little complex and confusing for new users as for creating multiple pages at the same time and add macro and spaces on it, takes a lot of time and it needs to be done much carefully. Also there are limitations for editing same page in details which is not there in Ms Word.
What problems is the product solving and how is that benefiting you?
We store all of our documents and other business files in confluence and searching for any particular file of any time period is simple in it's dashboard. Also creating project plans for our business becomes simpler as it has lots of free templates which help us in making our proposal much appealing.


    Sushant D.

Effortless Organization and Seamless Editing Experience

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love that I can grouped pages and make them into spaces to store important documents. The editor is smooth and I can embed files, charts, etc to keep everything connected.
What do you dislike about the product?
When too many people edit the same file the formatting get inconsistent.
What problems is the product solving and how is that benefiting you?
For us, it is a all in one platform for documentation. It eliminates the need for us to share cluttered Word files or Google Docs folders. It bridges the gap between planning, documentation, and actual development work.


    sakshi p.

Assessing the Capabilities and Limitations of Confluence

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is best for creating a central, well organized knowledge hub where teams can collaborate in real time.
Its strong integration with Jira and powerful templates make it great for documentation, planning, and keeping everyone aligned.
What do you dislike about the product?
Some common dislikes about Confluence are its slow performance and heavy interface, especially in large workspaces.
What problems is the product solving and how is that benefiting you?
Confluence helps keep all our information in one place so nothing gets lost in emails or chats. It lets everyone work together on the same page, which reduces confusion and saves time. Because everything is organized and easy to find, our teamwork and decision-making improve.


    Anne C.

Exceptional Collaboration and Seamless Workflow with Confluence

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Confluence allows real-time collaboration through comments and mentions which create a healthy streamline workflow that promotes productivity.
It has strong and deep integration strengths which promotes better collaboration by sharing information with ease.
What do you dislike about the product?
I have not had any issues in this tool. It has been exceptional.
What problems is the product solving and how is that benefiting you?
Confluence helps us arrange and organize documents and information on the same place to avoid time wastage trying to locate information from different platforms. It creates a unified location for documents.
It store information in a structured manners hence reducing chances of loosing data and tedious searching.


    Ishara P.

Essential Tool for Organized, Efficient Team Collaboration

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
It’s super handy for keeping all our application understanding docs, trackers and project info in one place. Easy to create pages, share updates, and collaborate with the team. I use it almost every day because it saves time and keeps everything organized. Plus, it works well with Jira, which makes tracking tasks easier.
What do you dislike about the product?
Sometimes finding old pages can take longer than it should.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of managing documents at one place instead of digging through emails or random files, everything is in one place, especially IT docs, project updates, and knowledge base articles. It saves me time, keeps the team aligned, and makes collaboration way easier as I can also mention team members.


    Diptimayee S.

Great Tool for Team Collaboration and Documentation

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been using Confluence for a while, mainly to document projects and share information with my team. It’s easy to use, simple to set up, and packed with helpful features. I use it regularly because it keeps everything organized. Customer support has also been helpful whenever needed.
What do you dislike about the product?
Confluence is great overall, but sometimes it feels a bit slow when loading large pages.
What problems is the product solving and how is that benefiting you?
Confluence helps me keep all project details and documentation in one organized space. It makes team collaboration super easy since everyone can access, edit, and share information instantly. It saves a lot of time and keeps everyone on the same page.


    chaitanya k.

Great Platform for Team Collaboration and Knowledge Sharing

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I like Confluence for its ease of use and quick implementation, along with helpful customer support. I use it frequently because it offers a wide range of features and seamless integration with other tools like Jira, making collaboration and documentation effortless.
What do you dislike about the product?
At times, Confluence can be a bit slow and difficult to navigate, especially when managing a large amount of content.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize knowledge, streamline documentation, and improve team collaboration, allowing everyone to stay aligned, access information easily, and work more efficiently across projects.


    Nisha R.

“Confluence Review: Great for Collaboration, but Takes Time to Master”

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
Confluence is generally considered user-friendly once you get used to its layout, though new users may find the interface slightly complex at first. Implementation is smooth for teams already using Atlassian tools like Jira, but it may take some setup time for those new to the platform. Customer support is reliable, with plenty of documentation and community resources, though response times can sometimes be slow. Most teams use Confluence daily as it becomes the main hub for documentation, meeting notes, and project updates. It offers a wide range of features—such as templates, version control, and real-time editing—making it powerful for collaboration, though it can feel a bit feature-heavy for smaller teams. Integration is one of its biggest strengths, working seamlessly with Jira, Trello, and many third-party apps, which helps teams streamline their workflows effectively.
What do you dislike about the product?
Some users find Confluence a bit overwhelming due to its many features and options, which can make navigation and setup confusing at first. The search function isn’t always accurate, making it harder to find specific pages or older documents quickly. Performance can slow down when handling large amounts of data or complex pages, affecting efficiency. Customer support, while helpful, can sometimes be slow to respond or lacks real-time assistance. Additionally, the pricing can become expensive as team size grows or when more add-ons are needed, which may not suit smaller organizations or those with limited budgets.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of scattered information and disorganized team knowledge by providing a single, centralized platform for all documentation, project plans, meeting notes, and internal resources. This helps teams avoid losing important information across emails, shared drives, or multiple tools. By keeping everything in one place, it improves transparency, collaboration, and knowledge sharing. The platform’s integration with tools like Jira ensures workflows stay connected, reducing duplication of effort. For users, this means faster access to information, smoother team coordination, and a more structured way to manage projects, which ultimately boosts productivity and decision-making.