Confluence
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Our preferred online meeting hub
What do you like best about the product?
Confluence isn't overly technical with handfuls of windows and screens that pop up everywhere. The layout and interface design are similar to common documents we typically work on in our daily business. I like being able to communicate with my team about particular points, sections, designs and other elements directly in the document. I like that there are templates and design options for just about all our business needs such as meetings, business plans, press releases and emails. A particularly useful feature is the ability to connect Confluence with other platforms like Jira and Trello.
What do you dislike about the product?
Though I really like using Confluence, there are some team members that find it confusing and don't pick up on all the functionality and options right away. It may take some time for less tech savvy people to get a hang of.
What problems is the product solving and how is that benefiting you?
Confluence has a been an excellent collaboration platform for shaping ideas and planning out general strategies and wording for documents, projects and miscellaneous office activities. We don't have to worry about hosting and managing the platform since it's available in the cloud. It's very convenient to be able to access my account any computer device so I can stay up to date with activities at any given moment.
Recommendations to others considering the product:
Confluence is solid collaboration platform that I'd highly recommend for throwing general ideas around or working on copy for business documents and marketing content. It's not the most effective for detailed collaborations, but it can definitely be a light and effective way to spark ideas and move projects and tasks forward.
Awesome tool for content sharing.
What do you like best about the product?
We have been using confluence since very long time. We use to right from project inception to production and post support.
To document goals, stories, functional and non-functional requirements, API definition , System design, Architecture diagram and proposal you name it any step in project lifecycle we use it.
To document goals, stories, functional and non-functional requirements, API definition , System design, Architecture diagram and proposal you name it any step in project lifecycle we use it.
What do you dislike about the product?
Sometimes page editing is crazy when we have long document . Should be improved to jump to particular section of edit rather than entire page edit.
What problems is the product solving and how is that benefiting you?
Documentation and content sharing. As source of truth and approval or all official sign-off.
Easy to use for sharing information related project and track
What do you like best about the product?
Easy to use for sharing information related project and track
What do you dislike about the product?
whenever someone updates in the confluence page update will be sent to everyone whop has made changes previously. Settings should be there
What problems is the product solving and how is that benefiting you?
Agile related projects can be benefitted for sharing and tracking project related tasks
great collaboration tool
What do you like best about the product?
I really enjoy being able to organize the articles that I need for my work as well as search easily.
What do you dislike about the product?
Overall I think the product needs a minor user experience upgrade and a newer look.
What problems is the product solving and how is that benefiting you?
We use confluence to share internal information.
developed and published can easily can do.
What do you like best about the product?
Confluence is tool used to help teams to collaborate and share knowledge efficiently.
What do you dislike about the product?
all the options are good i didn't find disadvantage
What problems is the product solving and how is that benefiting you?
automobile industry
Amazing Place for Information
What do you like best about the product?
We use the Wiki aspect of Confluence and it's serving as an amazing repository of information. We're able to store information for different products we have and processes we need to follow. The way the spaces allow us to design makes it easy to use and find specific information. It allows teams to organize the information and pages in the most efficient way possible. What I love best is that I'm able to comment on pages and even export them as PDF or Word documents.
What do you dislike about the product?
I don't think there's anything I dislike about Confluence. The only thing I would ask is that there be a place for directions on creating pages. Not many people are familiar with all of the macros that are available to use so a user guide would be amazing, or even a guided page creation view.
What problems is the product solving and how is that benefiting you?
I believe we are creating efficiency by storing necessary information in one place. We use this information to help our customers. This saves us time by not having to search for documents in a cloud or in our emails. Definitely helps us deliver an amazing customer experience.
Collaboration with all the help
What do you like best about the product?
The ease of setting up a confluence account and maintaining it for all the organization is what makes it best.
Also the
Also the
What do you dislike about the product?
If there could be more options to customize the views.
Also needs some improvements with the account creation process.
Also needs some improvements with the account creation process.
What problems is the product solving and how is that benefiting you?
Most of the knowledge base is on confluence.
Pages for organization wide needs are easy to create and collaborate with here.
Pages for organization wide needs are easy to create and collaborate with here.
Recommendations to others considering the product:
Don't worry about the future, confluence is the future.
Excellent knowledge base for internal teams.
What do you like best about the product?
The organization-ability of the articles is very useful. The labels and visibility settings help make certain articles visible to only certain access types. Having separate spaces enables our teams' to have a more specific and distraction-free space that is relevant to their tasks at hand. Also, having the ability to share a link to an article directly is very useful.
What do you dislike about the product?
The customer (end-user) portal could use some enhancements. To be able to design a landing page for the customer would be phenomenal, at this time it’s forced to either choose a service need type or choose a service desk (if more than one is made) - this doesn’t help if you have internal service desks and customer service desks because both show.
What problems is the product solving and how is that benefiting you?
Knowledge is now in one place rather than in everybody’s inboxes or lost in Google Drive. Being able to have a visible, flexible, organizable knowledge base for all our developers and other users to search and access is priceless. Being able to build custom pages to showcase specific article types or labels is useful, too.
Recommendations to others considering the product:
Confluence is a great tool to gather your collective knowledge into one single source-of-truth. However, it does need some improvements on making the view permissions more clear. It does not have a "view as" feature where you can see the specific article as someone who is not a registered user, for instance, and that would be very helpful in maintaining the security of your knowledge-base.
Awsome one for Documentation
What do you like best about the product?
I like that we can keep updating any kind of documents and also all the information is encrypted based on the user while it is pulling out from DB, Every team member have access to edit and share information is a good tool to keep everyone updated, I like that it provides different templates to create wikis and also the facility to connect every information and every document.
What do you dislike about the product?
Logging into Confluence if you have any type of security is somewhat difficult and doesn't always take the first time around. They can have an SSO or AD drive to get rid of it.
What problems is the product solving and how is that benefiting you?
Customer support services.
Recommendations to others considering the product:
SharePoint offers almost the same things, but somehow Confluence feels better and it's more practical for users but need to be updated as competitors does.
Great for quick documentation and collaboration in design
What do you like best about the product?
confluence makes it easy to collaborate on design documents and documentation. It works great together with Jira to track stories and gliffy for diagrams
What do you dislike about the product?
The editing is easy, but seems kind of dates. Real time collaboration and more advanced editing tools like in google docs would be welcome. Also the discoverability if documents is not as easy as it should be so I often overlook work that has already been done in confluence.
What problems is the product solving and how is that benefiting you?
We use confluence to collaborate on design and documentation. It is a good first stop to see if another dev has already worked out the problem you are trying to solve.
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