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Confluence

Atlassian

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External reviews

4,213 reviews
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External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Content management for business

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use & share document with others.
Email notification for changes
Help users to insert tables, colors, images & attachments.
Easy to connect to other apps like gdrive, etc..
What do you dislike about the product?
It will be helpful if we can share these documents outside the community/Org.
Cannot view the history of changes made by others.
What problems is the product solving and how is that benefiting you?
Content management for business


    Josh C.

It's a nice, centralized location for all our info. Search is great. UX is meh.

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Search across all domains. Permissions are helpful for managing visibility throughout the team.
What do you dislike about the product?
UX is clunky and ugly. Editing is slow an not always intuitive.
What problems is the product solving and how is that benefiting you?
Centralized documentation hub. It's been great having one place to search for answers.


    Kaylynn V.

Document Organization

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is a great solution for sharing documentation across a large network of employees. The permission options can be customized perfectly for various departments, from read only access to full editing permissions and more. Linking to Jira is hugely beneficial to tie documentation to actual pieces of work and everyone loves that feature.
What do you dislike about the product?
Chart formatting is rough. If you make a table and resize it in any direction, everything moves, gets jumbled around and no longer lines up. It's a massive nightmare. Also, something happens during the save state of tables, when its reopened, some cells get smaller and can no longer be edited, which absolutely stalls collaboration on documents across the company. This also causes embarrassment when presenting in front of key stakeholders and the software decides to develop a mind of its own.
What problems is the product solving and how is that benefiting you?
Linking Jira to Confluence is really handy for my company as we design software using agile. Our development work lives in Jira and all meeting notes and documentation lives in Confluence and everything ties across those 2 pieces of software really nicely and without much effort. Nesting in the side bar to keep everything organized is an appreciated feature.
Recommendations to others considering the product:
Confluence is great for storing, organizing, and sharing documentation across several employees. There isn't a great way to archive just yet, so if you have a lot of documentation, beware. Several pages and spaces will pile up and it can be hard to manage as your company grows. Seeing the page history helps in that manner, so you can delete or export spaces and pages you think are past their years of usefulness.


    Consumer Services

Excellent tool for managing Company content and Tasks

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
It is simple to use. It has good options to create tables, charts, diagrams, can create parent child pages. can look at version history and revert to older version in case of issues. provides good tools to enhance the pages
What do you dislike about the product?
It doesn't have drop down menu options like Sharepoint.
What problems is the product solving and how is that benefiting you?
Tracking release/project/progam related activities. single view point for all release related activities
Recommendations to others considering the product:
Provide drop down options and template pages


    Financial Services

A great wiki tool for enterprise

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Ability to navigate through different spaces, good formatting options, ability to collaborate and review other additions
What do you dislike about the product?
the search feature can miss certain articles, once spaces are expansive it can be tough to organize them correctly, wish there was a tool to set expiration dates on certain pieces of information or timers for re-review
What problems is the product solving and how is that benefiting you?
We are centralizing all of our training, data documentation, processes for managing client requests, and other standardized business functions, as well as documentation for clients for business development purposes.
Recommendations to others considering the product:
Make sure you start out with an overall layout in mind, will help in the log run. Keep a log of articles that have time-sensitive information that needs to be updated. Put processes in place for updating articles and making sure articles get updated when information changes.


    Information Technology and Services

Confluence is easy to work with

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
I like the UI and its UX built around it, really easy to navigate and find the things you need, permissions and availability to share docs is so easy a human can do it.
What do you dislike about the product?
There have been a very few times where I was unable to save a document, and in those instances it gave me an error, the availability for me to research more about the issue and contact support was very bad, after a few days trying to contact support, I was told to try again, by then I have given up on the whole thing.
What problems is the product solving and how is that benefiting you?
sharing and keeping interdepartmental knowledge relevant and fresh.


    Automotive

Confluence

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
This software enabled my manager and the entire team to collaborate and ensure everyone was hitting deadlines and working towards common goals.
What do you dislike about the product?
The aesthetics of the software could be more pleasing to the eye.
What problems is the product solving and how is that benefiting you?
We are solving efficiency issues and realized goals that are set through the software are more likely to be accomplished!


    E-Learning

Does the job

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
I like that it allows group collaboration and interactivity. It's helpful that all resources can be in one place, as well, especially for larger teams.
What do you dislike about the product?
I don't think Confluence is organized very well and it doesn't offer very many options for nesting/grouping/searching through resources. I think this makes it difficult and sometimes confusing to navigate.
What problems is the product solving and how is that benefiting you?
We use Confluence to catalogue our writing standards and best practices. It has helped our team sync on what standards we are supposed to honor.
Recommendations to others considering the product:
I think this is a good tool, but I would be very intentional of how the content is catalogued and how updates to the content is communicated.


    Marketing and Advertising

ConfluenceConfluence

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
We enjoy using confluence in my work place. It is very useful tool for the environment.
What do you dislike about the product?
The page can get get a little confusing when you add too much words.
What problems is the product solving and how is that benefiting you?
Currently we are not running into any problems with the system.
Recommendations to others considering the product:
I highly recommend using this project.


    Information Technology and Services

Confluence is a great for documenting

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to create guides and how-to’s. With the ability to limit visibility to only those desired.
What do you dislike about the product?
I find it hard to format certain pages, as well as get my desired photo shares in the right size.
What problems is the product solving and how is that benefiting you?
Creating documentation to guide others as well as new hires.