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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,097 reviews
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External reviews are not included in the AWS star rating for the product.


    Education Management

Great training Platform

  • January 24, 2019
  • Review provided by G2

What do you like best about the product?
I like best the ability to share information and collaborate with other departments to find solutions
What do you dislike about the product?
I dislike the organization of the software. I find it hard to sort through tons of comments to find the information I'm looking for.
What problems is the product solving and how is that benefiting you?
We have realized the benefit of having all SOPs guidance material on one platform.


    Information Technology and Services

Confluence

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is a very interactive site, where items can be tracked easily. User friendly site that provides a high overview of items and its status.
What do you dislike about the product?
Not direct connection to JIRA, notification on every update (Labels) - it can be too many notifications for just one item
What problems is the product solving and how is that benefiting you?
Time Tracking, escalation of items to the right groups, control management, accountability
Recommendations to others considering the product:
Expect a lot of emails, highly recommend to create a new folder just to keep track of these notifications


    E-Learning

Useful, but difficult software to navigate

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
It has the capability to house a lot of valid information, which is critical to a variety of different departments.
What do you dislike about the product?
It is an extremely hard software to navigate. In terms of finding information that you need, you can spend a lot time searching for what it is you're looking for.
What problems is the product solving and how is that benefiting you?
We are using the software in order to house a variety of information relevant to clients, customers, internal teams, and data.


    Marlon M.

New forms of online collaboration

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
As soon as you enter Confluence, you realize that they have dedicated themselves to explaining enough for you to understand everything perfectly.

Confluence is a software that allows you to work online with different teams of your company. I am the head of Software and it is very useful to have tools like this, since you can work in groups in the same project.

On the other hand, it is very visual, it allows the implementation of images, videos, which makes it easier to collaborate with projects that involve more visual aspects.
What do you dislike about the product?
Confluence does not have anything to consider really negative, I think it is an application with a simple and careful interface. The only thing that could perhaps improve would be to add more styles within the program, but otherwise, I have no complaints about this program.
What problems is the product solving and how is that benefiting you?
Teamwork tools such as Confluence generate a better division of labor and a simple division of roles.

Within very large projects there will always be different teams that have to do different activities, therefore, confluence, allows images, videos, texts, that are modified, that those changes are communicated to the rest of the members and also allows you to be aware of any novelty introduced in the project.

Any team will work better and will improve their productivity by having a teamwork tool like this one.
Recommendations to others considering the product:
If you want your team and your project to be more competitive and go everything much more quickly, clearly and concisely, you should think about having a program like this.


    Financial Services

Helpful for storing team information

  • January 23, 2019
  • Review provided by G2

What do you like best about the product?
Easy to store process and procedures both in dedicated spaces and uploaded documents. Is much more efficient then trying to keep a manual updated from multiple people.

Great for referencing company wide documents and procedures.
What do you dislike about the product?
Formatting pages cleanly can be tricky. Best way to work with formatting is to create common templates and utilize that format for all documentation.
What problems is the product solving and how is that benefiting you?
Reference documents for the call center regarding internal processes.
Recommendations to others considering the product:
Take the tutorials to learn how to better use the templates for the various page layouts. Implement Confluence company wide to insure maximum usage.


    Information Technology and Services

Collaboration and forums

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use, notifications/watching issues, Dashboards
What do you dislike about the product?
Interface could be a little easier to navigate
What problems is the product solving and how is that benefiting you?
One place for sharing issues, escalating and tracking issues. Seamless process
Recommendations to others considering the product:
Go for it, great colloboratikn tool


    Information Technology and Services

Great tool to centralize documentation

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is a great place to centralize important documentation. You can build different spaces for different clients or topics.
What do you dislike about the product?
The editor is a little klunky but it gets the job done.
What problems is the product solving and how is that benefiting you?
Confluence gives my company a central place to store helpful information. Without it, we would be relying on outdated documentation to try to educate new employees.


    Prithav K.

A new "wikipedia" at our workplace

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
We have been using confluence from past many years in our organization and I have seen the importance of Confluence. It is wikipedia in our organization and if we need anything to know about any application, Confluence is the only place to have the knowledge base. Its a library in our organization to have known all the things.
What do you dislike about the product?
Confluence sometimes act weird where it doesn't update the edits we do on page. This allows us to work with the Admins and look around for the issues that's happening to Confluence and if required raise a ticket against Atlassian. Also, the UI is little old and quite too simple.May be they can work on enhancements and add some new features and integrate with other tools too.
What problems is the product solving and how is that benefiting you?
We have realized a lot of benefits with Confluence such as a good knowledge base of our organization. This helps a lot of new joiners to just browse through Confluence pages and get the insight of our organization/projects that are they going to work on.
Recommendations to others considering the product:
Yes i would recommend Confluence to others since its easy to use and you are the owner of "wikipedia" of your organization and you can have a very high visibility in your organization since it reaches C-suite


    Computer & Network Security

Confluence Review

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
Searchable place for notes of all kinds.
What do you dislike about the product?
It can be a little cumbersome to get meeting notes started. Lots of things to click through and choose.
What problems is the product solving and how is that benefiting you?
A centralized place for our whole team to communicate. Devs, sales, leadership, etc.


    Banking

Easy to use

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
I like the flexibility of this program. We use it to manage our documentation server. Its very straightforward and customizable
What do you dislike about the product?
I don't have any dislikes. Its a great solid product
What problems is the product solving and how is that benefiting you?
It helps keep my team organized