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Confluence

Atlassian

Reviews from AWS customer

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4,097 reviews
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External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

Knowledge sharing made easy

  • January 22, 2019
  • Review provided by G2

What do you like best about the product?
I love that teams can document work that they are doing in Confluence, so that any team can pick up where another left off. We also use it to document process in our organization, so that people just joining have a point of reference. It’s especially nice that you can generate dashboards based on data from Jira.
What do you dislike about the product?
The page structure can feel stodgy. It’s sometimes difficult to find information by just searching for key words.
What problems is the product solving and how is that benefiting you?
We are able to knowledge transfer seamlessly, as long as people document their work frequently.
Recommendations to others considering the product:
works great with Jira


    Computer Software

Collaboration made easy

  • January 21, 2019
  • Review provided by G2

What do you like best about the product?
Having everything in one place is great. It makes sharing content and information a breeze. Shared and personal spaces are great and can be nice to have multiple different teams collaborating together.
What do you dislike about the product?
Searching isn't very robust, and can be sometimes hard to track things down. Often, there is so much information, it can be difficult to find what you're looking for.
What problems is the product solving and how is that benefiting you?
Keeping information organized.


    Jainil D.

A must use collaboration tool !

  • January 21, 2019
  • Review provided by G2

What do you like best about the product?
Provides fantastic capabilities for collaboration and integration. Divided into spaces workflow very well, provides very nice access and rights management, various objects like images diagrams can be inserted. The best part is its integration with other attlassian products like JIRA and bitbucket.
What do you dislike about the product?
Complex for naive users to understand its features and capabilities at first. User interface customization can be increased for better understanding, like material ui. Formatting appears differently on different browsers in some cases.
What problems is the product solving and how is that benefiting you?
Managing projects documentations and team collaboration and contribution on a project.
Recommendations to others considering the product:
A must try solution, use it with other attlassian products like JIRA and bitbucket for enhanced functionalities.


    Siddhant W.

A great knowledge base for most corporate unlike Sharepoint based services

  • January 21, 2019
  • Review provided by G2

What do you like best about the product?
It is really easy to store and view data and refer materials as and when required for internal uses.
I love the overall user interface as it seems really easy to use.
I have used Sharepoint based services (SBS) previously, however, this seems to be a really simple and great tool.
The provisions for others to comment, like and share the knowledge base with other members/resources makes this application really flexible.
There are additional provisions like Save for later, watch or share the articles through different mediums.
What do you dislike about the product?
There could be more add-ons or integrations within the tool like notifying users if there is a section update or so. Nothing personally I dislike up to now as its just been a month evaluating and using this tool.
What problems is the product solving and how is that benefiting you?
It is really easy to view documents and materials for internal references or similar.
Recommendations to others considering the product:
Great application


    Non-Profit Organization Management

Great Feature

  • January 19, 2019
  • Review provided by G2

What do you like best about the product?
I enjoy how you can have a separate space for each team needed and within those you can have pages that you need and you are able to set privacy setting were you can access a space but still keep certain pages only visible to your team. It’s als very easy to include any JIRA tickets or rokects that are being worked on.
What do you dislike about the product?
Not being able to archive pages, you can only delete them which isn’t always what is wanted
What problems is the product solving and how is that benefiting you?
Being able to use Confluence has provided our company with a better control of our documentation and security of it.
Recommendations to others considering the product:
There are always updates being made making it easier and easier to use


    Gabriel H.

The only Wiki that I saw working

  • January 19, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is an excellent collaboration tool. In my 15 years career, it was the only wiki-like tool that I effectively saw working, with multiple people mantaining project pages. I credit this to the facility of use and features such HTML custom code, where I can write JS code and integrate with any API
What do you dislike about the product?
Text formatting is quite limited and annoying, and I end up opening the markup code directly some time to apply some styles. It could be improved.
What problems is the product solving and how is that benefiting you?
Software development projects. Use as central repository to list releases scope and technical details.


    Computer Software

Best for Documentation

  • January 19, 2019
  • Review provided by G2

What do you like best about the product?
Sharing knowledge with other teammates and vice versa. You alwasy have great resource ful links when documented
What do you dislike about the product?
Creating the blog in it is a pain !!! Looking for something simpler on UI
What problems is the product solving and how is that benefiting you?
Documentation.
Recommendations to others considering the product:
Costly if you are not buying it !


    Financial Services

Confluence

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
I like how easily confluence integrates with other platforms, such as LucidChart. It is very easy to create training materials and knowledge bases, and manage rules. If done well, it can be used to hold very clean and professional documentation that is easy to version control.
What do you dislike about the product?
The main thing I dislike is the ownership of different articles, and that the titled owner remains the same once they are no longer with the company. Additionally, the design of the articles is up to the interpretation of the author, so there may be discrepancies between tone and style.
What problems is the product solving and how is that benefiting you?
I have used confluence to hold knowledge bases and training materials as well as to hold sensitive company documentation.
Recommendations to others considering the product:
Be as thorough as possible. It as good as the team creating the content.


    Kristen W.

confluence used for business requirements documents

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
confluence is a good place to post business requirements and test cases when building out solutions. the good thing is that it is often linked to Jira so you can match your user stories with the documents in confluence. I like the clean pages with simple text and font as well as since it is not pdf based, you can view all the documents from the web browser, there is not need to download anything
What do you dislike about the product?
I dislike that it is like any other document repository, there could be a way to distinguish it self from competitors. with any document sharing tool there are the downsides, such as limitations to how you format or edit the content you want to share.
What problems is the product solving and how is that benefiting you?
we use this to store all the business requirements that are used to build out the test cases. we use it as the single source of truth to document what the client says and decisions that are made with the client. this document is also dynamic, it solves the issue of multiple people trying to edit at once, instead it will always show the latest form and we do not have to worry about multiple people looking at different versions
Recommendations to others considering the product:
good to use hand in hand with jira, use jira to track sprints, log defects, and schedule timelines. confluence is good to store all the supporting documentation, it is fast and simple/ intuitive to use, minimal training is needed for new users


    Design

Go to space for all information

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
I like that it’s easy to manage different spaces and there are some basic templates include that make it easier to add new documents
What do you dislike about the product?
I don’t like the file uploaded for “file lists” it takes too long and can sometimes makes me try multiple time just to upload one file.
What problems is the product solving and how is that benefiting you?
Confluence helps manage all documents for projects and allows me to track decisions, system requirements, etc.