Confluence
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Love the Atlassian products
What do you like best about the product?
Confluence. Company specific Wiki. Training manuals, sales process and hand off
What do you dislike about the product?
Would like templates (such as for index pages)
What problems is the product solving and how is that benefiting you?
document creation, transparency
Good but could be great
What do you like best about the product?
I like the fact that it is a relatively easy to use repository.
What do you dislike about the product?
I don't like that the repository search functions are not stronger.
What problems is the product solving and how is that benefiting you?
We use this to store all of our company policies and procedures. The benefit is not financial as much as, we are typically able to find what we need in one place.
Recommendations to others considering the product:
Being able to search the knowledge base better and easier would make this a stronger tool.
Gets the job done
What do you like best about the product?
Many organizations have an instance so its valuable to move content around for client to client
What do you dislike about the product?
Dated look and feel..needs a UI upgrade. Not as capable a page design function.
What problems is the product solving and how is that benefiting you?
General team and information sharing
Recommendations to others considering the product:
Don't try to do too much with it and keep designs simple
I would rather use Google Shared Docs
What do you like best about the product?
It helps disparate teams have a central repository for information. Pretty straight forward navigation tools. It is useful to track things that live within Jira, such as deploys, release notes, etc.
What do you dislike about the product?
I feel that the functionality is fairly light for information outside of what is already in Jira. I think other PM tools that integrate with Jira may serve this purpose with more granularity.
What problems is the product solving and how is that benefiting you?
Documenting Deploys, product planning (light), release notes.
Recommendations to others considering the product:
Not great for use outside of dev teams
Wiki for groups
What do you like best about the product?
I have used a lot of these things over the years (Lotus Notes!) but it is modern and slick wiki system that lets you write tons of documentation and collaborate with teams in a secure environment.
What do you dislike about the product?
It has a learning curve which is steeper than you would expect so less tech-savvy team members are not going to use it w/o some help.
What problems is the product solving and how is that benefiting you?
Public documentation, project documentation, project management, meeting documentation.
Confluence is easy and quick
What do you like best about the product?
The ease of access and ability to communicate with groups and individuals
What do you dislike about the product?
No complaints other than sometimes it shuts down and doesn't offer many emoticons
What problems is the product solving and how is that benefiting you?
Communications and the way we can be states away and still communicate in a protected environment
Powerful, robust collaboration space
What do you like best about the product?
I like that it is flexible and easy to use for most users. There are also powerful features which teams can use for collaboration and documentation.
What do you dislike about the product?
Unless there is some specific ground rules set for your organization regarding formatting and content structure, the tool can quickly become burdensome to both edit and maintain as well as read.
What problems is the product solving and how is that benefiting you?
Training and educational/knowledge resources. We needed a place where folks can refer to how to do certain tasks rather than having the same questions asked repeatedly.
Confluence Review
What do you like best about the product?
Confluence easily allows our team to ask and answer questions, making information easily accessible across the board.
What do you dislike about the product?
There's honestly nothing that I can say I dislike about Confluence, it may help to be able to set yearly or bi-yearly reminders in case information is outdated. Little check ins from the platform could be useful.
What problems is the product solving and how is that benefiting you?
We can store frequently asked questions and nitty gritty details all in one place. It makes finding information and asking questions a breeze. It's also useful that everyone in our company can utilize the tool.
Recommendations to others considering the product:
Would recommend as a way to share information between teams and company members. Love the question asking ability.
Easy to Navigate
What do you like best about the product?
I like that I can see everyone's profile in the business, makes it feel more connected
What do you dislike about the product?
It's a bit confusing at first, but once you realize the flow it's easy to use
What problems is the product solving and how is that benefiting you?
Everything can be held in one place for all of the company. Org charts, maps of offices, and newsletters to updated all departments. It streamlines communication
Great document collaboration system
What do you like best about the product?
This DMS software has a lot of features and was a much needed solution for our organization. It's quick and easy to find what I need.
What do you dislike about the product?
The cloud version is not as powerful as the server version. Paid add-ons also need to be improved like Questions for Confluence. They are missing important and common sense features. Third party add-ons need to be better vetted.
What problems is the product solving and how is that benefiting you?
Better organisation for company documentation, transparency across all departments and providing a single source of truth
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