Confluence
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We use Confluence as our company-wide hub for information
What do you like best about the product?
We use Confluence as our company-wide hub for information for every department: from sales collateral, to engineering documentation, to Product Usage Guides. We like it best because it integrates directly into JIRA, which is most helpful when maintaining a backlog or roadmap for others to view and see as we can link it to tickets, and it also has integrations with Balsamic and Aha, which we also found helpful to directly embed wireframes and flowcharts.
What do you dislike about the product?
Confluence wasn't made to be a sales tool, but now that they've engrained themselves in many companies' workflows for Product & Engineering documentation, it's easier for organizations to use it for everything. It needs a lot of improvements to be a better tool to house Sales collateral, one-sheets, powerpoints, and things like "Customer FAQ". They can support that now but not in a way that is marketing forward, so because it's not as flashy sales doesn't love using it. I would love if they can have more "slide share" type features so users can view presentations in the UI vs downloading, a better page template for FAQs so it's easier to search by topic and make it easier to search for documents or attachments.
What problems is the product solving and how is that benefiting you?
Confluence has allowed us to solve for information sharing across the org, collaboration, and organization. We use it to plan for upcoming projects and roadmap planning, linking it to JIRA tickets & Epics, as well as storing usage guides, and documentation on existing products. We have really seen communication amongst teams increase since we started using it, and it's a huge reference tool for me as a manager to keep tabs on what my team is up to.
Recommendations to others considering the product:
Confluence has become a widespread tool across so many organizations in the Tech/ Ad Tech/ Martech world, so knowledge of it will be greatly helpful to you as you continue your career. Using Confluence and Knowledge of the platform has become a "no brainer", where it's almost table-stakes skillset vs even listed as a requirement. If you are using JIRA for dev or product management, Confluence is a must have for any org!
Great way to keep all your documentation in one place
What do you like best about the product?
Simple and organized navigation menu. Great to specify guides for best practices, how to use an API, steps for setting up development environment.
What do you dislike about the product?
The search feature isn't as robust - sometimes you have to search exact terms to find the correct document.
What problems is the product solving and how is that benefiting you?
Keeping track of documentation in one simple place in an organized matter. It really benefits to have a centralized space for information.
Recommendations to others considering the product:
Use it!
Confluence is a great and simple tool to keep project and company knowledge in once place.
What do you like best about the product?
Confluence makes knowledge management simple to organize. It is also great for allowing others to collaborate in real-time.
What do you dislike about the product?
Setting up the Spaces can be a bit intimidating, but thankfully there are countless places within Atlassian and the internet to find direction for this.
What problems is the product solving and how is that benefiting you?
We needed a single consolidated place for our teams to share knowledge. We have been able to reduce the time it takes to view project and corporate information as it is now all in one place.
Recommendations to others considering the product:
The power of Confluence does not stop with content management. The Atlassian suite of applications are completely integrated within each other and each brings additional functionality when used together.
Amazing Team Planning Tool!
What do you like best about the product?
I love that Confluence allows your team to track tasks throughout time and delegate them to different team members.
What do you dislike about the product?
I don't like the burn-down chart, I don't think it is a very useful tool.
What problems is the product solving and how is that benefiting you?
Setting goals and holding team members accountable for their work every few weeks. We have organized our tasks by categories and seen improvement in productivity.
Confluence program used in office
What do you like best about the product?
I like best that confluence is easy to navigate. It's great having a company like "facebook" where we can update share important things with each other pertaining to specifics projects each team is working on. Confluence keeps our company informed and aware of daily happenings. We also have the chance to share personal things about ourselves on our individual pages. It was a great way to learn about my new coworkers when I first started. I also enjoyed creating my own page, it was fun activity to get to know the product while engaging with coworkers.
What do you dislike about the product?
I dislike that confluence has some limitations. I cannot figure out how to delete a page once created, my biggest annoyance with program. Wish editing could be easier, I like the templates offered but I wish there were instructions within the tool on tips and tricks for creating pages. I typically just ask our confluence guru here in the office but even they could not figure it out. Also I have had some difficulty in the past of locating buttons like the undo button. Even though there is ease with navigating I would appreciate better placement of most used buttons for editing pages.
What problems is the product solving and how is that benefiting you?
With confluence our teams are in the know, we share updates and current statuses of projects we are working on. This is my first experience using confluence in the workforce and I have highly enjoyed it. I love that it is live and updates immediately once I have published my most recent edits. I love being able to watch other teams pages, especially projects I am most interested in keeping up with. It also increases team awareness of the status of current projects or if someone needs additional information. Instead of meeting one on one or re explaining information, you can just send someone a link of the confluence page where they can find all needed information.
Recommendations to others considering the product:
I would recommend confluence for other companies. I have only used once in work setting but have enjoyed my experience and believe it does benefit our projects and team collaboration.
Confluence
What do you like best about the product?
Ease of use, great for documenting and for team work. I used this at my PREVIOUS employer, and I figured it out right away. Some of the other team members took a while to get it. But it does work great for documentation and for team work purposes.
What do you dislike about the product?
Some people find it a bit intimidating when they first start using it. However, give yourself and your team time, and you'll like it. There is nothing about it that I hated. It took a bit of time to get everyone trained on how to do it. That was the only thing I did not like.
What problems is the product solving and how is that benefiting you?
Collaberating, documentation and communications were easier with confluence. It benefited the team I worked for at the time. I wish my current employer had it!
Recommendations to others considering the product:
Give it a try. It's worth the frustation of learning it.
Good tool for collaboration
What do you like best about the product?
Nice tool for teams to collaborate on sharing documents for projects or previous projects that have already been done.
What do you dislike about the product?
Limited updates of the tool. The GUI is not looking very attractive.
What problems is the product solving and how is that benefiting you?
Mainly used for documents sharing. You are able to make contributions by providing ideas easily.
Experience
What do you like best about the product?
The collaborative sharing of documents and community communications
What do you dislike about the product?
There is genuinely nothing i dislike about it
What problems is the product solving and how is that benefiting you?
We are managing the entire documentation of our project in the confluence space and also we do community communications through this tool
Recommendations to others considering the product:
I would definitely recommend this software to everyone who wants to manage the online documentation repository in structured way
User layout could be better
What do you like best about the product?
Easy to follow project mananhement tool that alerts users to priority items via tags. Allows for watchers so multiple people can follow the status and updates on something.
What do you dislike about the product?
The layout could be easier to understand and help prioritize which tasks should be done first.
What problems is the product solving and how is that benefiting you?
Working through multiple competing priorities. It helps learn who is doing what and keeps everyone updated.
confluence review
What do you like best about the product?
I like the way multiple teams can collaborate using confluence
What do you dislike about the product?
the edits are not well organized and is clumpsy
What problems is the product solving and how is that benefiting you?
team documentation collaboration
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