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Confluence

Atlassian

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    Semiconductors

Confluence review

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use and collaborate with other individuals. My team and I were able to keep each other updated, easy to see changes made by individuals
What do you dislike about the product?
Does get unorganized with the many difference sub-branches that each members add. The notifications can get extensive and it almost seems like a pain to check it all
What problems is the product solving and how is that benefiting you?
Collaboration in release of software for embedded hardware that my company is releasing as well as keeping each other updated on any progress that we are making


    Information Technology and Services

This is my favorite software

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
I have been working with Confluence for 8 years, in different teams and companies, with different products., It is, as for now, my favorite work software.
What do you dislike about the product?
there is basically nothing that I dislike in Confluence products, If I had to name something, the integration between JIRA and Salesforce is not the most intuitive.
What problems is the product solving and how is that benefiting you?
The ticketing system JIRA is my day-to-day-help in everything. I also like the documentation tool which allows a multitude of functions.


    Financial Services

Confluence in Agile Software development

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
Confluence provides a easy way of documenting all the good things about a project including documentation, architecture diagram, project status, etc.
What do you dislike about the product?
Sometimes the Confluence server tends to be slow and it affects the Confluence user friendliness. Also, the access controls on a specific page or a workplace can be a bit complicated for first time users.
The SSO integration with our company SSO service is not great. It can be improved a bit. Confluence doesn't hold onto the previous logins. It asks to enter credentials every day.
What problems is the product solving and how is that benefiting you?
We document all the project related stuff using Confluence. It includes but not limited to Project documentation, architecture diagrams, statuses, Meeting notes, Action items, to upload documents, etc.
Recommendations to others considering the product:
Please evaluate other competing products as well. Confluence is a great product to use if you also use other products from Atlassian such as Jira, Stash, HipChat, etc.


    Health, Wellness and Fitness

Great for SOPs and documentation

  • December 27, 2018
  • Review provided by G2

What do you like best about the product?
Confluence has a wide selection of plugins so you can customize your setup to include the features you need.
What do you dislike about the product?
None, I am a huge fan of Confluence and have used it at multiple companies.
What problems is the product solving and how is that benefiting you?
Documentation of SOPs and knowledge. Confluence works great for storing step-by-step plans as well as general knowledge.


    Information Technology and Services

Confluence

  • December 26, 2018
  • Review provided by G2

What do you like best about the product?
Content is presented in a clear and crisp manner. Search is very good.
What do you dislike about the product?
You cannot directly click on links in the text, it's confusing sometimes.
What problems is the product solving and how is that benefiting you?
Confluence is being used by support as internal material for training as well as for solving customer problems.


    Health, Wellness and Fitness

Very Userful Wiki-like Interface

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Easy to modify pages + collaborate on topics across teams
What do you dislike about the product?
Some of the extra features aren't immediately intuitive, sometimes hard to find things when there is TOO much info
What problems is the product solving and how is that benefiting you?
documentation, task management, project management


    Computer Software

Functional, not the best interface

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Rich set of features, fairly reliable, used by entire department
What do you dislike about the product?
The interface can be difficult and counterintuitive - out of the box. It is configurable, but that requires resources we apply elsewhere
What problems is the product solving and how is that benefiting you?
collaboration, problem tracking


    Information Technology and Services

Good repository

  • December 21, 2018
  • Review provided by G2

What do you like best about the product?
Great place for knowledge/process sharing
What do you dislike about the product?
Heavily leans towards tech people - can often get confusing as to where things are
What problems is the product solving and how is that benefiting you?
Where our source of internal knowledge lies


    Staffing and Recruiting

Great to keep information

  • December 20, 2018
  • Review provided by G2

What do you like best about the product?
I like that its very handy/user friendly to input information and to find information. I helped build alot of my companies pages within our version of confluence. It works very well and is used across departments at my company.
What do you dislike about the product?
I dislike that sometimes if you are trying to find something for a specific department you have to construct your search within confluence to cater to certain keywords that a department might use. For example if I'm trying to find something for customer support but am looking for an article on how to do something and just type a generic keyword it will often pick up information from other departments such as I.T.
What problems is the product solving and how is that benefiting you?
We are solving business problems by incorporating information across teams & departments before there wasn't any transpercy or you'd have to talk to the department head or someone individually in that department to find answers. This makes it so you can go into confluence and search for an answer before having to ask someone.


    Information Technology and Services

Best Tool to Organize Large Projects

  • December 20, 2018
  • Review provided by G2

What do you like best about the product?
My team and I use Confluence for documentation and tracking on dozens of projects. Instead of typing up a PDF document and sharing through email, we can just send over Confluence links for relevant projects. It's perfect for keeping team members on track and getting new members up to speed.
What do you dislike about the product?
More tagging/organization features would be nice. Also, linking projects to one another from different pages would be great!
What problems is the product solving and how is that benefiting you?
We are solving documentation and project tracking problems with Confluence. We have realized multiple benefits, including the ability to quickly bring new team members up to speed.
Recommendations to others considering the product:
If you need a one-stop solution for documentation and project tracking, I highly recommend Confluence. You can also integrate Confluence into many other applications, like team chats and email.