Confluence
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Average software, there are better out there
What do you like best about the product?
I like the ease to collaborate and share the information internally. It securely saves my documents such that it is not available to the outside world.
What do you dislike about the product?
The comments section is somewhat helpful but the ability to add inline comments would be nice.
What problems is the product solving and how is that benefiting you?
Saving the information internally across teams. It is like an internal wikipedia for our business. When people leave the org, they don't take the knowledge with them as it stays here.
Confluence - The power of the simple
What do you like best about the product?
Collaboration is nowadays key to success. Confluence makes it simple by being a cloud tool that empowers your teams to create their own content and flavor it with multiple out-of-the-box plug-ins and templates. Is a great complement to your JIRA deployment and most of the integrations between both platforms work pretty seamlessly. There's also plenty of third-party plug-ins that are handy for integrating specialized content like design models. The notifications system is also great when you're tracking the progress of a specific article or document.
What do you dislike about the product?
The cloud platform is rather slow. Atlassian has improved it lately but is still somehow annoying enough. Migrations from Sharepoint are painful. I've seen companies desisting on Confluence as there's no easy path for them to migrate. In general, Atlassian should work on achieving MS Office interoperability with their tool suite.
What problems is the product solving and how is that benefiting you?
Knowledgebase, meetings minute taking, project documentation, requirements management, internal article publishing, ideation processes, solution designs.
Recommendations to others considering the product:
Confluence is best for teams starting afresh. But late adoption is also possible. If you're starting an agile practice and using JIRA, don't be afraid and embrace Confluence as well. As with any CMS, define a content structure that matches the needs of your team/process; avoid having a documentation extravaganza by setting some rules of engagement from the start.
Essential collab software for teams
What do you like best about the product?
Isolated "spaces" keep information separated when multiple teams are using the same Confluence. Being able to deploy on-prem was a core reason for deploying this product.
What do you dislike about the product?
The deployment process and tight integration with Jira itself are negatives in my book. The out-of-the-box Java packaged with Confluence is dated.
What problems is the product solving and how is that benefiting you?
We have several teams that need to both share information as well as keep a repository of internal-only documents and how-tos. We tested a couple of competing products but ultimately liked working with Confluence more than the others.
Helpful, accessible, ease of use
What do you like best about the product?
Easy search abilities, good integration.
What do you dislike about the product?
Sometimes slow and sometimes inefficient
What problems is the product solving and how is that benefiting you?
Technical problems
Information needed immediately
Standardized/localized directory for quick information about company products/services
Information needed immediately
Standardized/localized directory for quick information about company products/services
Good Wiki / Documentation Tool
What do you like best about the product?
Good assortment of widgets. Decent handling of multiple people editing a page at once.
What do you dislike about the product?
Editing can be buggy. Many times I have run into errors, quirky behaviors, and slow load times.
I have had a few pages become completely un-editable, requiring me to recreate the page entirely.
I have had a few pages become completely un-editable, requiring me to recreate the page entirely.
What problems is the product solving and how is that benefiting you?
Documentation, Architecture, Requirements, FAQs, and other internal documents.
It is easy to create internal documents for the engineering team. We have not used it for outside documentation, though.
It is easy to create internal documents for the engineering team. We have not used it for outside documentation, though.
Confluence a review
What do you like best about the product?
The organization of the software, once you get use to the way it flows, makes sense. I have used software similar to this for helpdesk and knowledge base management and after a year was still loss. It took about a month and I felt like I had been using it for years
What do you dislike about the product?
The search feature is the worst feature on the software. I have tried looking up a KB article, using the exact name and it will come up with nothing.
What problems is the product solving and how is that benefiting you?
It is used as a knowledge base as well as the ticketing system for the compnay
Recommendations to others considering the product:
Find a way to make the search feature actually work
Confluence
What do you like best about the product?
I love the layout and template options for this program.
What do you dislike about the product?
There really isnt anythng that i dont like about Confluence.
What problems is the product solving and how is that benefiting you?
We have used confluence mainly to store our business procedures and guidelines documents for everybody in the company to see. This is a good way to stay organized without so much physical paper.
Great company
What do you like best about the product?
It is a great company that helps me keep my employees and my team in order.
What do you dislike about the product?
The pages occasionally freezes up. The price is a little too high.
What problems is the product solving and how is that benefiting you?
Its a great company that helps me build my team. And keeps my team in order.
Excellent documentation tool
What do you like best about the product?
Easy to use
Cloud compatible
A good number of 3rd party integrations
Cloud compatible
A good number of 3rd party integrations
What do you dislike about the product?
I hang up a few times, when it happened I lost all the data I was writing
What problems is the product solving and how is that benefiting you?
We document all our app related things here
Liking jt
What do you like best about the product?
It is very versatile. I love it! It is very convenient when I have to share documents with colleagues.
What do you dislike about the product?
I have just started using it. Nothing to dislike so far..
What problems is the product solving and how is that benefiting you?
I use Confluence for documentation, document sharing and others
Recommendations to others considering the product:
Go ahead, use it and enjoy!
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