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Confluence

Atlassian

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External reviews

4,210 reviews
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External reviews are not included in the AWS star rating for the product.


    Education Management

Not the best

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Ability to share ideas with several departments. Multiple people can submit. Easy to tell when items are updated or added.
What do you dislike about the product?
Difficult to organize and search items. Items get buried and are difficult to search and find.
What problems is the product solving and how is that benefiting you?
Access to policy and procedure by multiple departments.


    Education Management

Confluence review for internal teams

  • January 28, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use. Lots of options. Very intuitive.
What do you dislike about the product?
Maybe the display can be changed a little.
What problems is the product solving and how is that benefiting you?
We use confluence to document majority of our JIRA tasks.


    Pharmaceuticals

Confluence review

  • January 27, 2019
  • Review provided by G2

What do you like best about the product?
The name describes the meaning. It links to JIRA and other tools that we provide
What do you dislike about the product?
It might be overwhelming for new users about the usage of the product. They might have to learn and navigate to understand the product.
What problems is the product solving and how is that benefiting you?
We have written unit test cases using Confluence. These test cases were later linked in JIRA. Using Confluence, we have also provided an overview of the application that we were working on.
Recommendations to others considering the product:
It is definitely a great product that can be used for knowledge management, repository management and linking the test cases to tickets in JIRA.


    Hospital & Health Care

Great streamlining of multiple docs

  • January 27, 2019
  • Review provided by G2

What do you like best about the product?
The ability to tailor different pages based on needs, whether it’s a checklist, form, document storage
What do you dislike about the product?
Not as intuitive to build as it could be
What problems is the product solving and how is that benefiting you?
Streamlining document storage and communications of status of tasks


    Computer & Network Security

Great centralized location to store and share knowledge

  • January 26, 2019
  • Review provided by G2

What do you like best about the product?
It's ergonomic design is probably the best aspect of Confluence. It is simple but useful - gives you numerous ways to format data - embed images, flowcharts etc as per requirement.

For companies having a lot of in-house software development, this is a very good place to keep documentation in a centralized location so as to enable reuse of functionalities.
What do you dislike about the product?
Confluence serves the purpose it has been designed for quite effectively, hence I do not feel there is anything about it to dislike.
What problems is the product solving and how is that benefiting you?
Our firm is a big company with multiple teams across locations. A lot of softwares are developed in-house. Confluence serves as a central repository at our firm to store and share data about components that can be reused.


    Computer Hardware

Useful but old looking

  • January 26, 2019
  • Review provided by G2

What do you like best about the product?
It really works well in sharing documentation within a company. Especially the wiki pages are useful.
What do you dislike about the product?
The user interface is cumbersome and when browsing looking for something it's hard to find what you want.
What problems is the product solving and how is that benefiting you?
Wiki pages as documentation and to say what each person was working on.


    Manuel P.

Great collaboration-oriented CMS

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Simple and intuitive
Fast and efficient searck engine
It's very easy to build a great Knowledge Base from scratch
Lots of formatting options
Large addon community
What do you dislike about the product?
Pricing can become an issue as the user base grows
What problems is the product solving and how is that benefiting you?
Source of truth for business information
Organize and centralize knowledge
Corporate-wide collaboration
Recommendations to others considering the product:
If you're looking for a flexible and efficient CMS you can't go wrong with Confluence.


    Marketing and Advertising

Confluence is a fair but disconnected solution

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Confluence offers flexible templates, solid sharing, storage, and easy access solutions for business looking to communicate and collaborate across people, teams, and offices.
What do you dislike about the product?
As a product manager, I spend most of my time in Aha! managing strategies and releases and in Jira managing sprints and stories. While Confluence allows me to record and share information, I would rather do so in Aha! or Jira to minimize the systems I have to use and the places my teams have to go for information.
What problems is the product solving and how is that benefiting you?
Recording and sharing of information. My organization has used Confluence for years, and we have benefitted from it; however, the recent increase in the use of Google Docs, Aha!, and Jira has made Confluence more of a burden than a help.


    Computer Software

Very useful collaboration tool

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
I use it to create all project documents Jira for defect tracking, Sprint Agile and hip chat for team room
What do you dislike about the product?
Difficult to learn for a new comer. Resetting password is issue some times, the mobile app for HipChat does not work
What problems is the product solving and how is that benefiting you?
It’s great collaboration tool. Keeps all documentation at one place, can be used as a single platform across different projects and teams.
Recommendations to others considering the product:
It's a great collaborative tool. Start Jira for Free and then download the paid version but it's wonderful product for agile/scrum projects.


    Mental Health Care

confluence review

  • January 25, 2019
  • Review provided by G2

What do you like best about the product?
Confluence is an excellent repository for your organization to house it’s knowledge library.
What do you dislike about the product?
Confluence is very simple in application and could benefit some new features and enhancements. Also, improved ability to integrate with other business apps/tools. Also, quite pricey.
What problems is the product solving and how is that benefiting you?
Provides my organization with the ability to have a centralized place for employees to browse content.
Recommendations to others considering the product:
Consider confluence for info sharing within your.org. Very easy to use.