Confluence
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Good team Collaboration Platform
What do you like best about the product?
The ease with which you can edit the documents and invite people to view them.
What do you dislike about the product?
It used to have an 'Export to PDF' button but it seems to have been disabled now.
What problems is the product solving and how is that benefiting you?
Creating Knowledge Based articles, serves as an Intranet, Guides to different section of our product (be it customer facing or for internal purposes)
Easier to create sections and add content.
Easier to create sections and add content.
Recommendations to others considering the product:
A good collaboration tool for the team and easy to understand with a single tutorial. Just try to figure out how to establish and integrate it with other tools like Zendesk, Asana and your product.
Great for Ever-Evolving Documentation
What do you like best about the product?
I like that users can all collaborate on business policy documents and receive updates in real time. I also like that it syncs with Slack.
What do you dislike about the product?
Honestly not much. I guess the interface is a little boring, but it works for me
What problems is the product solving and how is that benefiting you?
We are able to keep track of our ever-evolving documentation in real time, which is great for a growing business.
Consultant on Project Team
What do you like best about the product?
Tagging my project team members is easy and so is formatting inline comments for marking up a story.
What do you dislike about the product?
It's difficult to denote stories that block other stories + the integration with JIRA seems temperamental at best.
What problems is the product solving and how is that benefiting you?
I'm participating in a project team effectively, allowing for not just streamlined comm with team mates but also noting the work I've done so far.
Recommendations to others considering the product:
Garbage in garbage out is what I've experienced as part of a project team using Confluence Spaces. As part of a team with numerous Business Analysts, an IT Project Manager, and a few developers, it very easily can become a noise when it comes to who/how stories are being written/reviewed.
Confluence
What do you like best about the product?
its a best interface to post all the documents of a project or a process flow of the entire Agile project.
What do you dislike about the product?
it would be great if we could copt and paste the EXCEL tables.
What problems is the product solving and how is that benefiting you?
it’s only one click to convert them into Jira issues, without even having to leave your page
Recommendations to others considering the product:
Confluence eliminates the need to store documentation in multiple places like shared drives or file folders.You can link a Jira project to a related Confluence space where all relevant documentation can be easily organized. No more searching for content related to the project, it’s all in the same space whenever you need it.
Using Confluence
What do you like best about the product?
I like that it always you to organize stuff within space and that I can have my own space. I like the easiness of adding attachments
What do you dislike about the product?
The text editor. Sometimes it sucks using it for making bullet points
I don't like the search functionality. Multiple times it has failed to find a certain page even when I specify the right text.
I wish it would allow me to save certain or favorite pages
I don't like the search functionality. Multiple times it has failed to find a certain page even when I specify the right text.
I wish it would allow me to save certain or favorite pages
What problems is the product solving and how is that benefiting you?
A sharing space for documents that is secure unlike google docs.
A Workplace Staple but Requires Upkeep
What do you like best about the product?
The concept and functionality of centralizing working documentation, procedures, and any related material is great. f you're super organized and diligent, the landing pages here can be super useful. I also like that you can format pages for different functions as well as have some flexibility in the design of the page as well. Also great that it has synergy with JIRA.
What do you dislike about the product?
The concept itself is pretty straightforward however, navigating though can sometimes be non-intuitive for specific things such as managing a workspace (pages, quicklinks, accesses, etc.). I think this product also requires quite a bit of management from its users (which isn't necessarily a bad thing) but it can get very messy when organizations grow and get a bit disorganized as you can have multiple pages for the same thing in different workplaces, legacy documentation, etc. and it's a hassle to find what you're looking for in Confluence. The recent UI improvements have definitely made it a better experience but i'd love to see something there that might force users to be a bit more diligent in Confluence.
What problems is the product solving and how is that benefiting you?
We use confluence mainly for internal documentation and training. We've also used it for our team as a team webpage that anyone can reference. The biggest benefit here is the tracking and centralization of resources.
Recommendations to others considering the product:
When Implementing, start with a strong infrastructure (page set ups, workflows, etc.) and training so that everyone is using it in a similar way
Confluence review
What do you like best about the product?
Easy to use and collaborate with other individuals. My team and I were able to keep each other updated, easy to see changes made by individuals
What do you dislike about the product?
Does get unorganized with the many difference sub-branches that each members add. The notifications can get extensive and it almost seems like a pain to check it all
What problems is the product solving and how is that benefiting you?
Collaboration in release of software for embedded hardware that my company is releasing as well as keeping each other updated on any progress that we are making
This is my favorite software
What do you like best about the product?
I have been working with Confluence for 8 years, in different teams and companies, with different products., It is, as for now, my favorite work software.
What do you dislike about the product?
there is basically nothing that I dislike in Confluence products, If I had to name something, the integration between JIRA and Salesforce is not the most intuitive.
What problems is the product solving and how is that benefiting you?
The ticketing system JIRA is my day-to-day-help in everything. I also like the documentation tool which allows a multitude of functions.
Confluence in Agile Software development
What do you like best about the product?
Confluence provides a easy way of documenting all the good things about a project including documentation, architecture diagram, project status, etc.
What do you dislike about the product?
Sometimes the Confluence server tends to be slow and it affects the Confluence user friendliness. Also, the access controls on a specific page or a workplace can be a bit complicated for first time users.
The SSO integration with our company SSO service is not great. It can be improved a bit. Confluence doesn't hold onto the previous logins. It asks to enter credentials every day.
The SSO integration with our company SSO service is not great. It can be improved a bit. Confluence doesn't hold onto the previous logins. It asks to enter credentials every day.
What problems is the product solving and how is that benefiting you?
We document all the project related stuff using Confluence. It includes but not limited to Project documentation, architecture diagrams, statuses, Meeting notes, Action items, to upload documents, etc.
Recommendations to others considering the product:
Please evaluate other competing products as well. Confluence is a great product to use if you also use other products from Atlassian such as Jira, Stash, HipChat, etc.
Great for SOPs and documentation
What do you like best about the product?
Confluence has a wide selection of plugins so you can customize your setup to include the features you need.
What do you dislike about the product?
None, I am a huge fan of Confluence and have used it at multiple companies.
What problems is the product solving and how is that benefiting you?
Documentation of SOPs and knowledge. Confluence works great for storing step-by-step plans as well as general knowledge.
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