Confluence
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Confluence Review
What do you like best about the product?
Amazing tool to manage project documents and create a knowledge base of important documents and information using the tables and notes. Easy to manage project notes, meeting notes and collaborate on whiteboard with teams all in on place. Integrates well with slack to share files and access with teams
What do you dislike about the product?
The mobile application is not so smooth and has issues with it, needs improvement. The learning curve is extreme for not technical teams and has limited AI features and limited customizations.
What problems is the product solving and how is that benefiting you?
It provides a central platform to store data, documents and information which can be shared and collaborated on easily across teams. Which helps save time and increase productivity. It is great to create and manage API and project documentation and to collaborate on it. Easy to validate data with team members decreasing the turn around time
Great
What do you like best about the product?
it helps me to find all the details and glossary needed to make my job easier!
What do you dislike about the product?
So far it's great. I have no complaints about his app.
What problems is the product solving and how is that benefiting you?
make it easier to find the information i need about our lenders and terms and conditions.
Best tool for collaboration and documentation
What do you like best about the product?
Confluence acts as a central source of truth for all our project-related information. We rely on it to document both the technical and functional details of our projects. Tracking changes is straightforward, and uploading files for future reference is hassle-free. The integration with tools such as Jira, GitHub, and others works seamlessly. Organizing test strategies, plans, cases, and reports is made simple by the page hierarchy feature. Customer support is responsive and helpful. The tool is easy to implement, and we use it daily for documentation, reference, and obtaining approvals. Its integration with intelligent AI agents also allows us to quickly find documents and get answers as needed.
What do you dislike about the product?
Since we work with thousands of pages, searching by keywords often produces a lot of irrelevant results. The software also offers only basic advanced formatting options, which can be limiting. Additionally, creating complex tables and writing intricate mathematical equations is quite challenging.
What problems is the product solving and how is that benefiting you?
The main benefit for me is how easy it is to add and organize all our project details and documents in one central location. This is particularly valuable since we work closely with clients. We can create detailed pages that cover every functional and technical aspect of a project. Sharing project files, such as mockups or requirement documents for client approval, is then simple and efficient. In my QA role, Confluence is indispensable because it allows me to organize test strategies, plans, and cases with ease. I can set up a dedicated QA section to outline the entire testing lifecycle. We also document important meeting notes and key points, making it easy to refer back to them later. The integration with Jira enables us to link issues like bugs, stories, and epics effortlessly. Product owners can access our QA reports in Confluence, complete with embedded links to all relevant bugs and stories. Intelligent AI agents further help us save time by assisting with repetitive tasks, such as searching documents using keywords.
Confluence can be your single source of truth for documentation
What do you like best about the product?
Confluence is very power, diverse, easy to use, very easy to implement & provision, can help with customer support and internal team support. My team and end users rely on Confluence every day for so many needs and we are finding more uses all the time as we integrate it into our workflows.
What do you dislike about the product?
The ability to do some connections to Jira/Jira Service Management is still a little lacking when used for everyday ticket and asset tracking.
What problems is the product solving and how is that benefiting you?
With so many sources of documentation and the need for a single source as well as a customer (internal, end user) facing knowledge base, Confluence helped us solve all these problems and more. Being able to collaborate in real time and use the new White Board functions have been huge!
My experience with Confluence
What do you like best about the product?
One thing I like about confluence it is simple to create and structure pages. The interface is user friendly, and features like page linking, templates, and search make it very easy to keep content organized. I also like that multiple people can collaborate on the same page, which helps my team stay on the same page.
What do you dislike about the product?
Sometimes, confluence is a little slow with larger spaces, and the formatting options could be more flexible. for new users it takes a little time to get used to the hierarchy of spaces and pages
What problems is the product solving and how is that benefiting you?
Confluence acts as a knowledge hub.Everyone works with the same information, which reduces errors and confusion.
New teammates can quickly catch up by reading through spaces and pages, so this saves effort and makes onboarding easy.
Improves teamwork and reduces miscommunication.
New teammates can quickly catch up by reading through spaces and pages, so this saves effort and makes onboarding easy.
Improves teamwork and reduces miscommunication.
Confluence- the best documentation tool
What do you like best about the product?
-that you can select the layout of the page based on the purpose it is serving- be it meeting minutes, charts, project timelines etc
-easy to access
-usability factor is very high
-transparency
-easy to access
-usability factor is very high
-transparency
What do you dislike about the product?
the cursor is hard to locate when updating the content- it turns white and is hard to find
What problems is the product solving and how is that benefiting you?
- it us storing all documentation in one place
- i can leave comments when reviewing other person's work on the page itself- easy collaboration
- it is very transparent as to who made updates and when
- it gives me the layout of the page so i dont have to design it myself
- its integration with JIRA and Slack come in handy
- i can leave comments when reviewing other person's work on the page itself- easy collaboration
- it is very transparent as to who made updates and when
- it gives me the layout of the page so i dont have to design it myself
- its integration with JIRA and Slack come in handy
Effortless Content Management with Great Usability
What do you like best about the product?
I find Confluence very easy to use and navigate. The preset templates in Confluence are what I use the most, and they stand out because they make creating content very easy. I also appreciate how easy the initial setup was for our team.
What do you dislike about the product?
I think there could be more AI features and capabilities.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of not being able to easily access information and lack of visibility between departments. It helps us stay organized and clear across the company.
A reliable knowledge base for smooth workflows
What do you like best about the product?
Confluence is very effective as a centralized knowledge base. At Coinbase i used it to access workflows and guides that helped resolve customer issues quickly. The structured pages made it easy to follow step-by-step processes, ensuring consistency and reducing errors. Its search function also made locating the right information faster which saved time during high volume cases
What do you dislike about the product?
Nothing but I found everything good for confluence
What problems is the product solving and how is that benefiting you?
Confluence centralizes workflows and policies making it easy to quickly find the right process for resolving customer issues. This saves time, ensures consistency and reduces errors in handling risk cases
Great for Team Collaboration and Documentation
What do you like best about the product?
I like how easy it is to create and organize documentation with Confluence. The page hierarchy, templates, and search functionality make it simple for the whole team to collaborate and find information quickly. Its integration with Jira is especially helpful for linking documentation directly to projects and tasks.
What do you dislike about the product?
Sometimes Confluence can feel slow, especially with large spaces or long pages. Managing permissions across multiple spaces can also be a bit complex, and the interface can feel cluttered for new users until they get used to it.
What problems is the product solving and how is that benefiting you?
Confluence helps centralize all team documentation, knowledge, and project information in one place. This reduces time spent searching for information, ensures consistency across documents, and improves collaboration between team members. By linking Confluence pages to Jira tasks, it also provides clear context for projects, which enhances efficiency and decision-making.
best for me in lesson planning for my classes
What do you like best about the product?
the best thing i like is having all the lesson planning for my classes or upcoming classes at one platform so i dont waste time digging through endless websites or platforms and also its ai features really help in having the same plan getting structured and looks very official. it makes my work smoother as everyone can see how structured and proffesional my work looks.
What do you dislike about the product?
the thing which i dont like is that it can feel overwhelming if there are too much files i am working at the same time and can feel a little cluttered too.
What problems is the product solving and how is that benefiting you?
it is solving the problem of scattered lesson plans and disorganized notes by giving me one central space to create , store and update everything and upload in a structured way since i mainly use it for lesson plannings.
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