Confluence
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Efficientdocumentation tool
What do you like best about the product?
It can be edited in any structure or format. I can access it at any time with any device. I use it everyday in my work which i s blessing for me. There are multiple feautures that help me utilize its potential.
What do you dislike about the product?
It does not have a proper user guide for which the learning curve was a bit steep at the beginning.
What problems is the product solving and how is that benefiting you?
I don't have to think of creating formats and structures for documentation. It helps me generate a template for me.
Awesome experience with Confluence
What do you like best about the product?
Ease of use.
A lot of features.
Ease of integration with other product.
A lot of features.
Ease of integration with other product.
What do you dislike about the product?
Sometime Confluence a bit slow loading .
What problems is the product solving and how is that benefiting you?
Confluence help me to write and search knowledge base, IT Documentation easily.
Excellent and easy to use
What do you like best about the product?
It's very user friendly and manage my work very well
What do you dislike about the product?
Many functions in paid version
Should also shown in free version as well
Should also shown in free version as well
What problems is the product solving and how is that benefiting you?
I handle lots of bug and tickets and manage to assign with in the team
Streamlined - collaborative workspace
What do you like best about the product?
easy to navigate
love the starred section where you can pin items you want to get to fast
love the starred section where you can pin items you want to get to fast
What do you dislike about the product?
sometimes the layout can look slightly clunky and not as to read interface
What problems is the product solving and how is that benefiting you?
having information all in one place as a point of reference
The cloud works for delivering collaborative content and is a joy to work with.
What do you like best about the product?
I appreciate that I can easily iterate over ideas in real time or choose to be more deliberate in how I present them. I have control over who can modify the content and who can contribute, which is very beneficial in large environments where many people need access to valuable information and ideas. It is easy to use and edit, save, and restore. Drafts are available as needed. Content can be a work in progress without losing my place or thoughts.
What do you dislike about the product?
The new editor is very limited in terms of document styling, lacking customization options. This loss of fine-tuning abilities makes it challenging to transition from the previous version, which offered granular design and control that content writers appreciated. The tool should reconsider the thought process behind removing options and making documents appear uglier than they need to be. I'm unsure how my support will be affected by the layoff of Support staff. The people who supported us were excellent.
What problems is the product solving and how is that benefiting you?
Confluence allows me to share critical information to teams that require that knowledge. It is crucial to the business. We also use it to deliver end-user documentation, and that is a business-critical function.
Very Positive and an excellent place to create documentation.
What do you like best about the product?
We have been using confluence for a few months and the experience so far has been great. Since we can use it with Jira teammates it has been a very useful tool for documentation.
We personally have been using it as our centralized documentation platform and a place where the teams can collectively work on documentation.
We personally have been using it as our centralized documentation platform and a place where the teams can collectively work on documentation.
What do you dislike about the product?
The downsides to confluence would be it's cost.
What problems is the product solving and how is that benefiting you?
IT Documentation and collective approach to documentation.
Confluence- Goto Tool for all Docs
What do you like best about the product?
As I work on Live Projects, Confluence be a very much Useful Platform. which helps us to manage/Create all the Docs very Consisely. and in addition, now they have provided Rovo AI, which is really helpful to summarize the whole Document which really save my time.
it is very Easy to use and also provide the Direct Integration with Slack which makes it Even better on Frequent Base.
it is very Easy to use and also provide the Direct Integration with Slack which makes it Even better on Frequent Base.
What do you dislike about the product?
Although Confluence is very Useful Platform, but the History Tracking can be even Better.
Actually, few days ago, someone has just removed some portion of my Manual Step in Confluence Page. to find who has removed that i really wasted my 30-40 mins to check all the versions. in place of that if i have any feature which can directly show the change like 'Diff Checker', it will be very helpful.
Actually, few days ago, someone has just removed some portion of my Manual Step in Confluence Page. to find who has removed that i really wasted my 30-40 mins to check all the versions. in place of that if i have any feature which can directly show the change like 'Diff Checker', it will be very helpful.
What problems is the product solving and how is that benefiting you?
In My Organization, we mainly use Confluence pages for all the Tech Docs. also on Live Projects it's used to maintain Pre/Post Manual Step of our Project. in place of maintaining PDFs for the same, Confluence provide direct Editability and Easy Access of the Document
Making workflows and documentation easier
What do you like best about the product?
The ability to easily share documentation, peer reviewing documentation and knowledge sharing between teams. It was extremely easy to set up a space and quickly migrate our documentation to Confluence. We´ve found a great uptick on frequency of comprehensive documentation since using Confluence. It was easy to integrate team members into the system. We also found the customer support experience to be great, as any roadblocks we ran into were quickly remedied.
What do you dislike about the product?
Not always the easiest to navigate between different spaces.
What problems is the product solving and how is that benefiting you?
Lack of clarity on how our IT systems function, onboarding new members of our organisation and being able to easily track progress over larger conceptual epics.
Confluence: The Wiki That Works—Most of the Time
What do you like best about the product?
Confluence is an excellent tool for collaborative documentation and team knowledge management. It works especially well when integrated with Jira and helps centralize all project-related content
Easy to create, share, and manage documentation in real time with teams.
Seamless integration with Jira, Trello, and other Atlassian tools makes project tracking efficient.
Great Customer support
Easy to implement
Easy to create, share, and manage documentation in real time with teams.
Seamless integration with Jira, Trello, and other Atlassian tools makes project tracking efficient.
Great Customer support
Easy to implement
What do you dislike about the product?
1.Formatting and page customization is not as flexible as Google Docs or MS Word.
2.Large pages or too many macros can slow down loading times
2.Large pages or too many macros can slow down loading times
What problems is the product solving and how is that benefiting you?
Confluence solves several key challenges around team collaboration, documentation, and knowledge management. It centralizes all our project documents, meeting notes, and process guidelines in one easily accessible location, eliminating the chaos of scattered files and outdated information. By offering real-time collaboration, version control, and standardized templates, it ensures that everyone stays aligned and informed. The integration with Jira also helps us link documentation directly to our sprint work, making it easier to track progress and decisions. Overall, Confluence has improved our productivity, reduced time spent searching for information, and streamlined communication across teams.
Best for team documentation, collaboration and stay organised
What do you like best about the product?
The editor is simple and fast also UI is clean and easy to understand. What I like the most is integration with Jira tool for connecting documentation with actual task
What do you dislike about the product?
Permission settings get messy when working with multiple teams.
What problems is the product solving and how is that benefiting you?
Before confluence we did not have the structured documentation saving tool, sometimes we used to store our documents on google docs, slack and emails. It had made the onboarding all the team much easier and improved cross team transparency.
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