Confluence
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Great abilities, but can get messy overtime
What do you like best about the product?
I like the organization that confluence brings to our organization. It gives use one place where people can go to find more information of projects.
What do you dislike about the product?
Confluence can get really messy if you aren't dedicated to up-keeping it. There's no easy way to see out of date information, so people could be searching and finding old info.
What problems is the product solving and how is that benefiting you?
We use confluence as a way to keep all of our project management documents in one place.
Great team wiki
What do you like best about the product?
Very easy to use and great results of team collaboration.
free form edition and tree structure.
free form edition and tree structure.
What do you dislike about the product?
not able to change the look and feel and customize.
slow response time due to the cloud hosted in USA
slow response time due to the cloud hosted in USA
What problems is the product solving and how is that benefiting you?
Team calendar.
Centralized wiki for all the KB
Centralized wiki for all the KB
Recommendations to others considering the product:
definetly worth switching or start if you dont have one.
Perfect app to document everything
What do you like best about the product?
We use this to document all our internal information. It has become a great directory and wealth of info for team members.
What do you dislike about the product?
The interface has a little bit of a learning curve to it. It does not always have the cleanest look to it.
What problems is the product solving and how is that benefiting you?
We have used this to create and export user guides for all our applications.
Ive had this for a year now and still no help.
What do you like best about the product?
That it looks like someone is using it. If I knew how to get a hold of support so someone can assist I would love to use it and understand more of how the product works.
What do you dislike about the product?
Ive been a user for over a year and all I get is emails notifying me if someone has updated a certain section. Then if I click on the link provided it says that the link is invalid.
What problems is the product solving and how is that benefiting you?
I wish I can tell you. I haven't been able to log in and look at it. Once I get access to look into this product i would be glad to say what issues we will be solving.
Recommendations to others considering the product:
Make sure you know what you are using this for. I cant even log in to find out what we use it for.
Useful platform for internal knowledgebase!
What do you like best about the product?
I love how easy it is to create and update articles, as well as organize them (tags, parent/child, etc), and the versatility provided by macros and note boxes.
What do you dislike about the product?
Finding past and current edits of published articles is a bit convoluted.
What problems is the product solving and how is that benefiting you?
Keeping general knowledge and functionality-specific updates in one place, visibility, transparency, shared intel on client-facing questions, issues, and use cases.
Cluttered and disappointing
What do you like best about the product?
Adding new confluence documents is relatively simple
What do you dislike about the product?
Search optimization is a mess, often returns irrelevant content. Formatting is lackluster.
What problems is the product solving and how is that benefiting you?
Is serves as the repository for notes, product knowledge, and general clutter for our company.
Confluence can be hit or miss
What do you like best about the product?
I like the interface. Also the Page Tree is easy to use. Edit is simple as well.
What do you dislike about the product?
Confluence does not save excel docs and difficult to create new. Also, moving documents is not simple. It would be great if this was a user friendly tool.
What problems is the product solving and how is that benefiting you?
All our standard operating procedures are loaded in Confluence. It also allows others to make changes and save the recently updated steps. This is also easy to view. SOPs are the bible of our company.
Recommendations to others considering the product:
read the manual on how to use this tool. It is very difficult to master, and I myself have issues still. It is a great tool, but hard to use.
Confluence evaluation for engineers
What do you like best about the product?
Easy to add pages, good search capability, Web based format is consistent with Jira
What do you dislike about the product?
Users don't put in tyhe effort to organize pages
What problems is the product solving and how is that benefiting you?
Storage of information. Mostly test results
Recommendations to others considering the product:
Make sure you develop processes for use.
Useful and great offering
What do you like best about the product?
There are many valuable reasons to use Confluence, some of them are:
- Perfect for task management as the tool offers a wide set of Status fields, custom fields, filters, settings
- Perfect for cross-functional work: Jira is integrated with many other tools (such as Product Management tools, Salesforce, etc)
- Knowledge management: Confluence offers the possibility to organize and manage the documentation, there are templates that users can build and then use to have a standard for all. There are plenty of use cases for this, one can be the onboarding of new joiners, having a clear and self explaining documentation increases the speed of onboarding by reducing the load for the employees. Confluence offers even reporting functionality to collect information from different pages, organize them and provide a clear overview.
- Perfect for task management as the tool offers a wide set of Status fields, custom fields, filters, settings
- Perfect for cross-functional work: Jira is integrated with many other tools (such as Product Management tools, Salesforce, etc)
- Knowledge management: Confluence offers the possibility to organize and manage the documentation, there are templates that users can build and then use to have a standard for all. There are plenty of use cases for this, one can be the onboarding of new joiners, having a clear and self explaining documentation increases the speed of onboarding by reducing the load for the employees. Confluence offers even reporting functionality to collect information from different pages, organize them and provide a clear overview.
What do you dislike about the product?
The main issue with Confluence is that at some point it will get pretty slow and time to time not usable, this is due to many reasons:
- Complexity of the tool, being slow is a price to pay for having such a complex tool
- misuse of the tool: there are so many features, status, settings, filters that it is extremely easy to reduce surprisingly the speed
- Complexity of the tool, being slow is a price to pay for having such a complex tool
- misuse of the tool: there are so many features, status, settings, filters that it is extremely easy to reduce surprisingly the speed
What problems is the product solving and how is that benefiting you?
We mainly use Confluence for:
- Documentation: a wiki to document everything for each department, we really appreciate having templates that can make standard pages
- Jira: task management, collaboration tool where we direct all kinds of tasks produced in the company
- Documentation: a wiki to document everything for each department, we really appreciate having templates that can make standard pages
- Jira: task management, collaboration tool where we direct all kinds of tasks produced in the company
Recommendations to others considering the product:
Please work on the speed, that can be really annoying
Confluence Review - Getting Organized with All your Information
What do you like best about the product?
It's a great tool for keeping track of documents and notes for all your different projects. It is also a good collaboration tool for getting input from various stakeholders in the company. With all the information and features of a comment section, it is easy for people to understand the projects and add their questions or comments without missing important information.
What do you dislike about the product?
Some of the displays of google documents are as clear as we would like. It would be good to have more control on how the google docs display on the screen. Normally we would see too many scrollbars and formatting issues when displaying those. I would occasionally encounter issues with formatting while taking notes on a project and would have to submit and edit the file again to fix it.
What problems is the product solving and how is that benefiting you?
One major business problem we are solving for is finding information and changes on the various projects we have going on. Instead of tracking emails or slack, we can consolidate all the information in one location. We can simply point people to the project pages to get up to speed on everything.
Recommendations to others considering the product:
Make sure to test out the product before choosing what you plan to use. Having several business cases to work off of keeps your evaluation efficient.
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