Confluence
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WYSIWYG FTW
What do you like best about the product?
No markup required with excellent copy-paste support for images. This reduces the barrier of creation for non-tech oriented disciplines like art and design. I also like how the parent-child relationship between pages is virtual to the point that you can programmatically display all children of a page as well as reparent any page to a different parent.
Other features I like:
* Export to PDF (great for sharing docs externally)
* Table of Contents Widget
* Integration with JIRA
* Excellent searchability
Other features I like:
* Export to PDF (great for sharing docs externally)
* Table of Contents Widget
* Integration with JIRA
* Excellent searchability
What do you dislike about the product?
Some of the widgets can cause issues with web page formatting, such as cutting the page in half with a scrollbar on top half. Hopefully, those bugs get resolved soon. They have also recently eliminated the option of showing the site tree in the sidebar, which makes it difficult to internalize how the pages are organized. We have had to work around this by creating a specific link to the site tree on the front page. Also, 2FA is part of a separate package that you're expected to pay extra for.
What problems is the product solving and how is that benefiting you?
We have pages full of screenshots ready to link to whenever somebody asks the question "How do you do X?". We even have our Slackbot linking to those pages whenever you ask specific questions on Slack. This reduces the amount of overhead wasted on asking the same questions over and over and waiting for answers to those previously answered questions.
Recommendations to others considering the product:
We use Atlassian's cloud service for minimal IT risk and hassle, which costs a monthly fee per bucket of users.
Great security features for important information
What do you like best about the product?
Great security and complete customization
What do you dislike about the product?
When changing security accesses for new employees, a lot of steps to go through and some part is always missed.
What problems is the product solving and how is that benefiting you?
It was a collective place to put all of our sensitive information where everyone could add to it or access it if needed.
Recommendations to others considering the product:
It definitely takes some time to set everything up. But it's a great option that isn't cloud based for storing material.
Confluence - Way to go
What do you like best about the product?
I like knowledge management and graphical reporting aspects of the product
What do you dislike about the product?
Help section can be further improved. No other issues
What problems is the product solving and how is that benefiting you?
Knowledge management has been efficient after utilizing Confluence. Integration with other Atlassian products like JIRA has helped to showcase our daily progress to the management in an effective way.
Collaborative Space
What do you like best about the product?
The UI is were easy to navigate and the platform itself It is very easy to use and administer .
What do you dislike about the product?
Users get bombarded by emails when a page is updated. Any small change on a page triggers the email alert.
What problems is the product solving and how is that benefiting you?
We utilize confluence as a collaborative store for all information in the company. It is a great resource for actively sharing and updating informational stores
Recommendations to others considering the product:
If your looking for a place to centralize a knowledge base for your users then confluence is the ideal tool for you.
Built a knowledge base
What do you like best about the product?
Freedom to be creative and really customize this into anything you want. We each had access to edit as we went along building until we had it right and then we could lock it down.
What do you dislike about the product?
Maybe not enough optional structure. More templates?
What problems is the product solving and how is that benefiting you?
We built a knowledge base for member Service. It has given us the ability to be consistent with our answers but also go somewhere to find them. We were sharing our tribal knowledge and could create our own little pages of notes as well.
Recommendations to others considering the product:
This was the best option and the best price. We spent time researching and This was customizable, and searchable.
Confluence - A must to have for Project Management
What do you like best about the product?
Confluence makes my life day to day life easy for my project management. It can integrated with Jira and all the reports can be in single view
What do you dislike about the product?
Need some time to load pages getting data from Jira
What problems is the product solving and how is that benefiting you?
Since I am using Confluence It had changed my life for my project management. I get all the status at once Place and not have to run behind people for status
Using Confluence Wiki in an IT environment
What do you like best about the product?
Ease of page creation. Page setup and maintenance is quite straight-forward. Documents can be very easily attached and non-native documents (e.g. Word or PDf docs) can also be imported.
Users can subscribe to a page so changes to it will notify them, which is convenient as well.
Users can subscribe to a page so changes to it will notify them, which is convenient as well.
What do you dislike about the product?
Setup and maintenance of the on-premise version can be time consuming, and need knowledgeable staff to implement.
What problems is the product solving and how is that benefiting you?
We are using Confluence Wiki to organize our IT documentation and informartion regarding all applications and software.
We also use it to keep project notes as well as supporting documents from our daily activities.
We also use it to keep project notes as well as supporting documents from our daily activities.
the best website to store documentation
What do you like best about the product?
it's simple, customizable, reliable and well done
What do you dislike about the product?
mostly nothing, everything is good and also the settings are well done
What problems is the product solving and how is that benefiting you?
store the documentation
Simple internal collaboration
What do you like best about the product?
Very simple to share information internally from FAQ to Project schedule
What do you dislike about the product?
Nothing to complain about. simple enough to create and access information
What problems is the product solving and how is that benefiting you?
Simple and efficient way to store information to be shared between teams
Easy interface, intuitive and well integrated
What do you like best about the product?
Fully integrated with Jira, easy to customise with a lot of plugins to make it more visual and easy to work with to all the member of the company.
What do you dislike about the product?
Some people from the company had a hard time to get used and complained about a log learning curve to be able to use it properly.
What problems is the product solving and how is that benefiting you?
Integrate with Jira to reduce the number of tickets requesting support redirecting the users to the documentation page. Also have an internal and external documentation page where share the knowledge with the whole company and just with the team department.
Recommendations to others considering the product:
It's a really good tool and if you are already using Jira you can complement it perfectly.
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