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Confluence

Atlassian

Reviews from AWS customer

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External reviews

4,204 reviews
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External reviews are not included in the AWS star rating for the product.


    Alex P.

Why Confluence is key.

  • September 20, 2018
  • Review provided by G2

What do you like best about the product?
I love the ability to discuss things and share knowledge easily with my coworkers and peers.
What do you dislike about the product?
Nothing this program is perfect. I enjoy using this progrm to the fullest extent.
What problems is the product solving and how is that benefiting you?
Confluence solves the problem of disorganized inhouse communication.


    Ashley J.

Easy to use, great layout

  • September 20, 2018
  • Review provided by G2

What do you like best about the product?
The layout is better than google docs because you can see everything lined up side by side if you would like to. Makes for an easier flow to understand processes
What do you dislike about the product?
Can take a bit of time to get the hang of, the newsfeed with updates can be a bit overwhelming at first.
What problems is the product solving and how is that benefiting you?
Sharing internal knowledge and processes.
Recommendations to others considering the product:
Play around with the different layouts and see what works best. I like having similar docs appear side by side (it makes things easier to process for me)


    Tiffany P.

Confluence

  • September 19, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use and I can easily keep track of my projects.
What do you dislike about the product?
Confluence can definitely use a new look and feel.
What problems is the product solving and how is that benefiting you?
Tracking projects have been a lot more easy with the use of Confluence.


    Matt B.

The best tool for sharing and storing documentation

  • September 19, 2018
  • Review provided by G2

What do you like best about the product?
I have deployed Confluence in every environment that I've been a part of. It's the best tool for sharing and storing documentation across teams thanks to its robust permissions tools, large assortment of content templates and a marketplace with thousands of add-ons that offer even more functionality.
What do you dislike about the product?
The pricing structure for the on-prem deployment is such that small businesses cannot easily afford licenses for all or even most of their users, making it less than ideal as an Intranet solution. If there was a tier that covered 11-100 users for less than the $5100 sticker price, I would have gladly utilized it in even more environments.
What problems is the product solving and how is that benefiting you?
Confluence excels at organizing documentation, and to that end it has allowed me and my teams to store and recall critical notes even years after the fact. This is especially helpful when diagnosing those pesky one-off IT issues; no longer do you need to scrape through archived e-mails, share drives and search results. In less than a minute, you can ensure that important user guide or tech note does not fall off the face of the earth.
Recommendations to others considering the product:
Explore not only the many plugins available in the marketplace, but also Service Desk and JIRA. These platforms, when used for helpdesk management and bug tracking respectively, really allow you to unite the entire spectrum of IT issues in one tightly-integrated set of tools.


    Information Technology and Services

Good

  • September 19, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, lots of plugins available, integrates with other Atlassian products
What do you dislike about the product?
would like to see more reporting capability without having to search for plugins. Integration with Qmetry is not available which is something I personally would like
What problems is the product solving and how is that benefiting you?
content sharing across several groups, has been a great tool


    Hayley P.

Great software

  • September 18, 2018
  • Review provided by G2

What do you like best about the product?
Confluence allowed our company to remain organized as we weekly created new documentarian. It is user friendly.
What do you dislike about the product?
Confluence could be more attractive in it’s look.
What problems is the product solving and how is that benefiting you?
Organization and proper documentation.
Recommendations to others considering the product:
Use it!


    Antony John A.

Confluence _ One place for all Project work

  • September 17, 2018
  • Review provided by G2

What do you like best about the product?
confluence is lite, user friendly and easy to use. It can be formulated as wikipedia of any project if used wisely.
What do you dislike about the product?
User Interface can be better, I t is giving me a feel of a word document . The UI could be made more attractive as this tool does way more stuffs than a MS word doc.
What problems is the product solving and how is that benefiting you?
It serves as a single point where all the project related activity can be tracked , monitored and performed.
Recommendations to others considering the product:
For the capability and ease of use at given price , I would strongly recommend Confluence as it is the best in the market.


    Internet

Efficient way to track and manage team deliverables

  • September 17, 2018
  • Review provided by G2

What do you like best about the product?
Confluence makes it easy to organize assets and team progress across different tracks of work. It can be difficult to track these things in a growing organization, but Confluence helps alleviate some of these painpoints.
What do you dislike about the product?
The user interface could be cleaner and more modern. The search feature isn't excellent and could be improved.
What problems is the product solving and how is that benefiting you?
It helps streamline activity and track progress, as well as team collaboration across disciplines


    Financial Services

Convenient with a learning curve

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
Makes it easier to collaborate across different teams.
What do you dislike about the product?
There is a learning curve because it isn’t intuitive at first.
What problems is the product solving and how is that benefiting you?
Makes it easy to collaborate with different teams. I can easily find documents and guides to help me with new product features.


    Translation and Localization

A great tool to use.

  • September 12, 2018
  • Review provided by G2

What do you like best about the product?
It’s easy to use and a very helpful tool.
What do you dislike about the product?
The links could be clearer. Sometimes it is hard to find what I’m looking for.
What problems is the product solving and how is that benefiting you?
It’s very useful in the translation industry. As project managers we use it to store instructions, list of linguists and rate as well as contact information